295 Sheridan Street, 4870 Cairns, Australia
#34 of 75 hotels in Cairns
Guests' ChoiceBased on 911 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
8.0
Facilities
8.0
Staff
8.9
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 25 June 2023
Deb
AustraliaBed could be better. Lift noise and plumbing noises from neighbouring room.
Great staff. Large room. On-site parking.
Stayed in June 2023
Reviewed: 20 June 2023
Leonard
Australiahad to leave
room,Breakfast,bed. GOOD
Stayed in June 2023
Reviewed: 18 June 2023
Virginia
AustraliaThe meals were good. Its location was excellent and the staff were friendly.
Stayed in June 2023
Reviewed: 31 May 2023
Mulgowie
AustraliaA little dated
Late check-in, Breakfast included.
Stayed in May 2023
Reviewed: 30 May 2023
Terry
AustraliaNothing jumps out at me.
Just stayed one night with a late arrival. Everything was standard okay and breakfast was passable.
Stayed in April 2023
Reviewed: 21 May 2023
Andrew
Australiashower in the bathtub
clean
Stayed in May 2023
Reviewed: 18 May 2023
Bronwyn
AustraliaWe arrived close to midnight, staff were aware of our arrival. All went smoothly.
Stayed in April 2023
Reviewed: 15 May 2023
Elle
AustraliaBit close to airport for aircraft noise however I think with the volume of air traffic at Cairns airport this would be an issue in most of town
Spacious clean comfortable room. Reception staff were great, very friendly and efficient
Stayed in April 2023
Reviewed: 10 May 2023
Geoffrey
United KingdomThe breakfast was ok but not wonderful.
It was clean and comfortable. Free parking readily available.
Stayed in May 2023
Reviewed: 10 May 2023
Margaret
AustraliaBed to soft Traffic noise
Room space Shower space
Stayed in April 2023
Reviewed: 30 April 2023
Michelle
Australiabed was a little hard
very clean lovely staff
Stayed in April 2023
Reviewed: 29 April 2023
Kerryn
AustraliaBreakfast staff not many customer service skills, didn't seem happy to assist 😑
Stayed in April 2023
Reviewed: 27 April 2023
Matthew
United KingdomOnly one problem with the entire place is the lady who serves breakfast, she was rude, petty and extremely poor at her job. Kicking up a fuss, trying to make us go back up to the counter to state our room number when we provided it at the table and then letting another gentleman sit down without even asking him. I will not rate the hotel down for this however but with a recommendation for training.
Lovely pool, brilliant breakfast, lovely room, good parking. Was a very good stay.
Stayed in April 2023
Reviewed: 12 April 2023
Lorinda
AustraliaThere was no Air conditioning on when I arrived to my room. Aircon control was very temperamental an old ceiling system that isn't functioning well. Not having the Aircon on all the time has caused a slight mouldy musty smell in the room which made it uncomfortable to sleep properly. You can't operate a concrete building in the tropics and cut costs by turning the Aircon off in the building and think it's not going to deteriorate the environment of the rooms
The Room was nice and clean and well presented.
Stayed in April 2023
Reviewed: 11 April 2023
John
AustraliaNo comment. All good
Room and Pool.
Stayed in April 2023
Reviewed: 10 April 2023
Belinda
AustraliaI left my favourite pillow in the room when we left
Room was big. Bed was comfy
Stayed in April 2023
Reviewed: 7 April 2023
John
United KingdomEverything
Stayed in April 2023
Reviewed: 6 April 2023
Nigel
United KingdomHated the fact that dinner finishes at 8 and as we were finishing our meal they were setting up for breakfast around us
Convenient to airport as only overnight stop.
Stayed in April 2023
Reviewed: 6 April 2023
Gordon
United KingdomThe outdoor pool was much small than it looked on the picture
The room was lovely and spacious,bed very comfy,bathroom was big and clean.
Stayed in April 2023
Reviewed: 5 April 2023
Marinus
AustraliaHaving fried mushrooms
Nice
Stayed in April 2023
Reviewed: 5 April 2023
Corentin
FranceWhen taking a bath, the water had a strong chlorine smell.
The staff was very kind and helpful. The room was very wide and the bed was very comfortable.
Stayed in April 2023
Reviewed: 29 March 2023
Neill
United Kingdomgood in the restaurant was a little disappointing
nice room nice staff
Stayed in March 2023
Reviewed: 26 March 2023
Sandy
Australiaclean, close to airport and had room service.
Stayed in March 2023
Reviewed: 8 March 2023
Juliane
AustraliaSpacious apartment. Comfortable bed. Down to earth. Helpful staff. Aircon great,. A short distance from town central but well worth it.
Stayed in March 2023
Reviewed: 5 March 2023
Adrienne
AustraliaI have stayed a number of times and it is consistently good
Stayed in January 2023
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