Nothing

Location and geo spa

Stayed in May 2024

I was expecting a bit more of a view rather than the back parking lot of another hotel but we were there for only 1 night. I would have been nice to have free water in the room rather than being charged for it.

In my opinion, it was your basic hotel room. Not too much to say about it. The highlight was the mineral springs. You defintely must do those if you are staying there. The breakfast in the morning had a nice selection & was good.

Stayed in April 2024

There was no vegan food on the menu.

I stayed for business, the room was comfortable and neat.

Stayed in May 2024

Couldnt use the hot springs which was the sole reason for staying there.

Stayed in May 2024

Checkout time

Bed and hot springs

Stayed in May 2024

it was all good and staff were all friendly even the cleaning staff

Stayed in May 2024

Bed was to soft and felt sloppy Air conditioning was cooling well enough

Breakfast was lovely, really enjoyed the Bircher muesli

Stayed in May 2024

Bed was comfortable, pillows to soft for us. Otherwise, the room was lovely.

Great location,friendly staff

Stayed in May 2024

Expected indoor pool to be heated and it was very cold and the usual temperature of an indoor pool. We booked for kid to enjoy the pool in inclement weather. I didn't like that kids were jumping in/out of spa pools instead!

View was lovely. Room was tidy and comfortable. Parking was easy. Staff nice. Tile grout in bathroom needed a little more attention but we had a nice stay.

Stayed in April 2024

bed was less firm due to which had issues with neck and back and got fever

Stayed in May 2024

No bath robes provided. There hasn't been a hotel I've stayed at that don't provide for guest use. Also bathroom didn't have a fan so got very steamy.

Friendly staff and very nice hotel

Stayed in April 2024

Pretty happy with our stay generally.👍

Breakfast was delicious.

Stayed in April 2024

Definitely not value for money. No robes were provided. We had to pay for water bottles in the rooms. Balcony was dirty.

It is next to the hot springs

Stayed in April 2024

The only thing was I think I was mislead we went to the spa with only about 20 minutes before 5 pm we were told it closed at 5 pm and was disappointed that we got charged 70 dollars as we booked the the day before for the mineral springs for 2 hours was very happy but no at the spa

Breakfast was fantastic staff were friendly location was great

Stayed in April 2024

Room slippers not available

The hotspring sanctuary, location and ease of car parking.

Stayed in April 2024

Restaurant was closed. Ground floor reception very tight and not a welcoming space.

The room was excellent, and the location is the best in town.

Stayed in April 2024

No taxi or Uber available on Sunday night and the onsite restaurant was closed at 6pm

The springs were soooooooo relaxing and very welcome after a long drive.

Stayed in April 2024

There were no instructions for wifi or area information in the room. The bright hallway light shone into our room from under the door at night.

Loved the big room with King bed and balcony that you could stand on to take in fresh air and get some ocean views. Balcony overlooked other apartments with ocean in distant. Check in was smooth with great friendly customer service. Breakfast available on site buffet style. We didn’t use the spa facilities.

Stayed in April 2024

Housekeeping came in the day we were checking out even though we had do not disturb on the door and had a late check out. Also the day spa was quite disappointing in terms of trying to get a hold of them to book, we were unable to book online for any of the day spa services only in the deep Springs. In saying that the treatment that I ended up having was actually really lovely. It seemed like there was a disconnect between the hotel and the day spa.

The hotel had some really nice touches that made it feel elevated and not just a normal hotel. The bed was very comfortable and had a lovely big bathroom with lots of great amenities. Also offered a mini bar and a small balcony. Staff at reception overall were very, warm and professional and allowed us an early check-in which was very appreciated. Very comfortable stay overall.

Stayed in April 2024

windows were dirty and balcony was dirty with cob webs, the babies cot didn't have a mattress

The Room was ok it was comfortable

Stayed in March 2024

Too much noise from adjoining and above rooms.

Good view

Stayed in April 2024

Pillows and mattress were too firm. A little expensive for what was provided.

Room was very clean and inviting to stay. Hospitality of reception staff and cleaning staff was excellent.

Stayed in April 2024

Trying to get an appointment and speak to someone at the Day spa in advance was very difficult and as such we missed out on getting a booking for both my friend and myself which was the only reason why we went there and was very disappointing. They should have an online booking tool for all spa services. Housekeeping were also very on it and knocked on our door in the morning even though we had to not disturb, and also had a late check out. We also had to send back one of our lunches at the cafe as it was frozen.

The room said some really nice features and touches. Very comfy bed and stuff at the front desk were overall really helpful and friendly. Great that there is access to the deep springs and day spa

Stayed in April 2024

N/a

It was clean and the staff was friendly

Stayed in April 2024