Ross Street, Benowa, 4217 Gold Coast, Australia
#12 of 121 hotels in Gold Coast
Guests' ChoiceBased on 2132 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 2 May 2024
Cheryl
AustraliaA beautiful resort location with modern facilities. Great places to eat on site and easy parking. Staff were very helpful and friendly.
Stayed in May 2024
Reviewed: 2 May 2024
Sandy
AustraliaLift noise
Fantastic view over the golf course and to the mountains. The attention to detail of design of the room eg floor lighting in the bathroom, the comfort and cleanliness.
Stayed in May 2024
Reviewed: 1 May 2024
Herman
AustraliaBreakfast for the price was very bland an non tasteful
Room Service went well. Brilliant shower pressure.
Stayed in April 2024
Reviewed: 1 May 2024
Cristy
AustraliaGreat location, had stayed here some years ago for big work function, so I knew nice facilities and rooms. Was able to book an hour before arriving as was not sure if I’d make the travel so far in one day. Very helpful staff and enjoyable experience. Wouldn’t hesitate to stay again when in the area. Thank you.
Stayed in April 2024
Reviewed: 29 April 2024
Brendan
AustraliaHad a little trouble with my Air conditioner but they answered at first call and responded within 10 mins so I’m actually really impressed was just a downside that i couldn’t keep the room as cool as I would have liked
Absolutely beautiful scenery from our room would definitely stay again and the buffet breakfast was incredible would stay longer next time to really enjoy the features of the resort
Stayed in April 2024
Reviewed: 29 April 2024
Madison
AustraliaBreakfast was amazing, very delicious. Room is relaxing and inviting.
Stayed in April 2024
Reviewed: 28 April 2024
Tracey
AustraliaNewly refurbished room
Stayed in February 2024
Reviewed: 26 April 2024
Regina
AustraliaBigger beds e.g. queen size would be nice esp when travelling amd bed sharing with kids
Japanese restaurant was awesome. Love the on site day spa and renovated rooms. Breakfast had a good range. Beautiful gardens and well maintained pool.
Stayed in March 2024
Reviewed: 26 April 2024
Mena
AustraliaThe room's cleanliness failed to meet the high expectations associated with a five-star hotel. Notably, dust was visible in several areas, fingerprints marred the mirrors, and stains were apparent on the carpets. Additionally, while the sheets and towels were acceptable, they were only of average quality.
The staff were delightful, the location was picturesque, and the property was child-friendly. Moreover, the building was impeccably maintained, adding to the overall appeal of the experience.
Stayed in April 2024
Reviewed: 25 April 2024
Genelle
AustraliaNothing
All of it
Stayed in April 2024
Reviewed: 24 April 2024
Graham
AustraliaNo close undercover parking for one night due to ??? I would have thought guests in house should have been given preference.
Outlook and Japanese restaurant were great. Spa was excellent.
Stayed in April 2024
Reviewed: 23 April 2024
Kathryn
AustraliaNothing
It just surpassed everything I expected. We were going to Noosa after our stay at the Royal Pines and even though Noosa was fantastic I could have stayed at Royal Pines just to relax and enjoy the facilities
Stayed in April 2024
Reviewed: 23 April 2024
Roger
AustraliaThe only niggle was a crackling sound coming from the seal between the patio’s sliding doors, which occurred all night long with the wind. Advised reception the following morning and they said they’d send maintenance to fix.
Location, facilities, view, professional and helpful staff
Stayed in April 2024
Reviewed: 22 April 2024
Tracey
AustraliaThe one spa was fantastic
Stayed in April 2024
Reviewed: 22 April 2024
Pepe
AustraliaMaybe too accessible, meaning, I was surprised that we did not need to swipe our card to be able to get to our floor or any floor.
Everything… your front desk staff are very nice.
Stayed in April 2024
Reviewed: 22 April 2024
Debra
AustraliaNothing, it was great.
Our room was fabulous with a stunning view over the golf course towards the mountains. Comfortable bed. Clean. We were there to get ready for my daughters wedding and the staff were amazing. So helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Caroline
AustraliaLuxurious. Big room - lovely modern decor.
Stayed in April 2024
Reviewed: 21 April 2024
Fountain
AustraliaEverything !
Perfect 👌 - great location and the staff made our 30th wedding anniversary stay very special.
Stayed in April 2024
Reviewed: 19 April 2024
Lisa
AustraliaI enjoyed my stay, with no negative feedback to report
I loved that everything we needed was on site.
Stayed in April 2024
Reviewed: 18 April 2024
Zhimei
AustraliaBreakfast was average, not much choice
Nice environment
Stayed in March 2024
Reviewed: 18 April 2024
Philip
AustraliaNot much to not like. Possible transport to surrounding venues might be an enhancement and I must admit to getting lost trying to find the car park, but nothing serious to consider.
This is what a resort should be like. Exceptional surrounds, grand reception area with quality enhancements, big modern well maintained room with fantastic views of the resort grounds. In this case the golf course with a view which created a sense of relaxation and peace. A real environment to relax. Not too far from the stadium where our event was taking place and a comfortable travel time to the bigger Gold Coast experiences.
Stayed in April 2024
Reviewed: 18 April 2024
Juniornomads
AustraliaNothing, they couldn't have given us a better stay. We checked in for 1 night and stayed 5 - enough said!
Fantastic breakfasts. The comfiest, softest bed we've ever stayed in - didn't want to get out. Great facilities for adults and kids. Can't wait to come back!
Stayed in February 2024
Reviewed: 18 April 2024
Lola
AustraliaNeed a car or taxi to get around
Big, quiet & exclusive
Stayed in April 2024
Reviewed: 17 April 2024
Thuvaraghan
AustraliaNothing
The receptionist with the curly hair and glasses who received me on 12th afternoon around 11-12 deserves a pay rise 😀. Very respectful and professional. Such a nice person
Stayed in April 2024
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