27 O'Connell Street, Sydney CBD, 2000 Sydney, Australia
#16 of 325 hotels in Sydney
Guests' ChoiceBased on 6449 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 15 April 2024
Sylvia
AustraliaVery clean, beds are very comfortable, good facilities.
Stayed in April 2024
Reviewed: 14 April 2024
Mita
CanadaNeed to have some kind of rubber bath mat in shower to accommodate for very slippery shower floor. A grab bar in the shower enclosure would also be helpful. With the very smooth glass enclosure, there is nothing to hang on to. Also, another extra small shelf in the shower area would be helpful for any extra products of our own to use in the shower.
Great location!! Fabulous breakfast!! Extremely comfortable bed and pillows!! Spacious room! Great shower and fabulous thick, soft bath sheets!! Especially appreciate having a kettle so that my hot water does not taste like coffee! Bottle of good water - lovely. Very clean! Towels replenished as needed!
Stayed in April 2024
Reviewed: 14 April 2024
Prue
AustraliaThe building works over the road but the hotel couldn’t help that and I appreciated the double glazing on the windows, thank you
The staff were lovely , helpful , efficient and available The hotel room clean and tidy and comfortable Great location
Stayed in April 2024
Reviewed: 14 April 2024
Lindy
AustraliaGreat location
Stayed in February 2024
Reviewed: 14 April 2024
Dr_oz
AustraliaComfortable room, friendly helpful staff, lovely bar/restaurant
Stayed in April 2024
Reviewed: 13 April 2024
Xavier
AustraliaI really could not have asked for more.
Beautiful furnished rooms with marble floors for the bathroom. Extremely quiet and marvellous beds (and pillow menu) Extremely attentive staff at the reception and bar.
Stayed in April 2024
Reviewed: 13 April 2024
Kiera
CanadaWifi inadequate. Lots of construction around hotel.
Clean rooms. Excellent staff. Staff made sure we had a great stay!
Stayed in April 2024
Reviewed: 13 April 2024
Michelle
AustraliaIt was fabulous 👌
Absolutely everything ❤️
Stayed in April 2024
Reviewed: 12 April 2024
Gina
AustraliaThe staff were very helpful and friendly and location was central.
Stayed in April 2024
Reviewed: 12 April 2024
Mark
AustraliaAll good
Large room. Great bed. Wonderful location and very quiet
Stayed in April 2024
Reviewed: 12 April 2024
Ray
AustraliaNice old building with lots of style
Price good
Stayed in April 2024
Reviewed: 11 April 2024
Sophie
United KingdomThere wasn’t any breakfast included or coffee.
The location was excellent, the staff friendly, the rooms spacious and clean with good amenities.
Stayed in April 2024
Reviewed: 11 April 2024
Melanie
New ZealandStill dislike the body wash dispensers in the bathrooms!!!
The location was close to Circular Quay and Opera House. The buffet breakfast had a very good selection.
Stayed in April 2024
Reviewed: 9 April 2024
Leslie
United StatesView was directly into another building.
Large rooms. Beds were very comfortable. Plenty of free water and coffee/tea in the room. Walk to opera house and George Street in 5 to 10 minutes. Staff very helpful and professional.
Stayed in April 2024
Reviewed: 9 April 2024
Mark
AustraliaThe weather. Room was a fair walk from elevator.
The position in relation to the cbd and the harbour is terrific. The facilities and staff are great.
Stayed in April 2024
Reviewed: 9 April 2024
David
United KingdomRoom was disappointing on arrival. Broken toilet seat and leaking fridge that left a musty smell. Fridge and toilet seat were quickly fixed but smell remained for a day or so. To be fair we were offered an alternative room but decided not to move as we had unpacked.
Friendly staff. Excellent breakfast and top service everywhere.
Stayed in April 2024
Reviewed: 9 April 2024
Kristen
New ZealandThe club lounge didn’t compare to that of other hotels. Very little on offer during the day. We chose to have breakfast in main downstairs dining room as more selection. As we are light sleepers we requested a quiet room. Sadly the room we were appointed was at the end of the hallway next to the service area. We were woken during the night on several occasions by staff with trolleys and banging doors etc. Recommend requesting a room on the Pitt Street side of the building in future as no lifts or service area on this side.
Great location. An older hotel with a grand feel. Very well maintained Very comfortable bed & good size room, nice bathroom Club floor level room 1003
Stayed in April 2024
Reviewed: 8 April 2024
Robert
United StatesPricing of food on higher scale than what we have seen at other Radisson and competitors.
Staff. Cleanliness.
Stayed in April 2024
Reviewed: 8 April 2024
Mary
CanadaThe staff were very friendly and accommodating and the breakfast buffet was awesome!!
Stayed in April 2024
Reviewed: 8 April 2024
Tricia
AustraliaWonderful staff and great location.
Stayed in April 2024
Reviewed: 8 April 2024
Ryan
New Zealandstain on linen. housekeeping team needs to pay more attention and keep room clean.
Friendly staff, quick response on requst and follow up my queries. Good location. So convenient
Stayed in March 2024
Reviewed: 8 April 2024
Marcus
AustraliaThe Taxi service booked did not arrive in 15 minutes at the hotel, possibly because of the weather as it was raining, the concierge was very attentive and informed us we would need to walk to the Taxi rank at the end of O'Connel Street to get a Taxi. The Taxi service inconvenience was obviously outside of Radisson hotel's control, however, I would suggest Radisson Hotel Management to complain about the inability of the Taxi booking service to fulfil it's obligations.
Great service on arrival with our baggage collected by the porter and the car being placed for us in valet parking. The bed was the most comfortable of All the hotel's we have previously stayed in and the air conditioning outlet was away from the bed on the other side of the room, which enabled a very sound sleep and waking up in the morning refreshed. The cooked breakfast was magnificent with, scrambled eggs soft and delicious cooked to perfection, baked beans, mushrooms and freshly cooked ham on the bone, very very good, full of flavour and taste.
Stayed in April 2024
Reviewed: 8 April 2024
Ian
AustraliaJust a small observation, around the basin taps needs attention also some silicone in shower base hanging off. Sorry. But minor things.
Location is excellent, close to everything. Our room was large and comfortable with a large bed and nice pillows. Having an iron in the room was very convenient. Overall a lovely quiet hotel.
Stayed in April 2024
Reviewed: 8 April 2024
Donna
AustraliaNot that it affected me too much [I travelled with a broken toe] but the hotel is not tremendously accessible [could not see ramps to the main reception, to the breakfast room etc]
Fabulous and very accomodating check in staff Our room was very spacious and clean and had everything we could want We requested a room which was away from the construction work going on in the streets [there's always construction work in the centre of Sydney] and the room was very quiet Comfortable beds, good mini bar [and free tim tams!]
Stayed in April 2024
Reviewed: 7 April 2024
Andrew
CanadaThe "Do not disturb " and "Make up Room" signs should be different colors. This would make it easier for guests and cleaning staff
Business Class Lounge is fantastic. Receptionist Tracy is excellent
Stayed in April 2024
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