Cold plates for hot meals… inconsistent prices for drinks…the games room requires a refresh… table tennis table is an accident waiting to happen… the place needs a good pressure clean and broken items fixed or replaced….reception ok but leaving there was no thank you for staying or see you next trip… cold shower last morning was no fun. I think the manager/owner needs to look over the property as a guest and discretely check the tills.

Easy to move around…. Quiet for the most part…. The meal from the menu Friday and Saturday nights excellent….Taylor waitress was lovely …. Very professional and spoke well…. Others could learn from her….

Stayed in June 2021

We stayed there for 5 nights, we had to ask (insted of being schedule per room) for room service (cleaning of the room) and when it was done... they did not vaccum, clean the restroom, mirrors, or anything. They just did the bed and took the bin. Things we did daily anyways.

Very beautiful, great view, quiet and confortable

Stayed in June 2021

This review has been hidden because it doesn't meet our guidelines.

Property overall was very tired and badly need a total refurbishment.

Comfortable.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

The experience of staying there

Getting away from the place

Stayed in May 2024

The shower stairs

Golf buggy tour.

Stayed in April 2024

the place is very run down in need of a large capital outlay for paint upkeep in gardensfixcng broken architraves inside and removing mould outside

Nice View if you liked over the Mould on the balcony

Stayed in May 2024

The rooms need maintanance towel rails hanhing by the screw plug skirtings rotten. Whole room needs a good tidy up and repaint. Customer facing staff unfriendly.

Location, bed was comfy room was clean

Stayed in May 2024

Overall, our recent stay at the hotel fell short of expectations. The images in the advertisement did not accurately reflect the current state of the facilities, appearing outdated by about a decade. Additionally, several amenities, such as the spa and campfire, were not available during our stay. One notable concern was the lack of lighting on the walkway to the tavern, especially with the presence of roaming kangaroos, which posed a safety hazard. Furthermore, there were structural concerns regarding the deck and pagoda where Lillies is located, which multiple guests also noticed. Despite these issues, the staff at Lillies were commendable in their service. However, the use of long-life milk for cereal instead of fresh milk was unusual and affected the overall dining experience, "We can't have fresh milk out sitting for 7 days." While the rooms were spacious, they showed signs of wear and would benefit from a refresh. Additionally, the cleanliness of the bathrooms left something to be desired, with lingering odours that detracted from our comfort. In summary, while there were positive aspects to our stay, such as the attentive staff and room size, there are clear areas for improvement, including updating facilities, addressing safety concerns, and maintaining cleanliness standards.

Stayed in April 2024

Run down Expensive rate for what is provided. Toilet leaking all night and refilling every 15-20 min Broken sliding screen door handle Dusty and dirty walk ways Fitness centre weights machine broken! Lap pool water clarity cloudy 1 Reception staff was lovely the 2nd (older) reception staff quite matter of fact, not friendly.

Location

Stayed in April 2024

The staff were not helpful, could not get any information about activities.

The location was great, but it's very run down.

Stayed in April 2024

Amazing service and staff highly recommend

Stayed in April 2024

With just a little work, this place could have a few Reno’s and be so much more. It’s such an idyllic and peaceful spot but the building is aging.

Beautiful lush country with plenty of wildlife. Staff were really friendly and the rooms comfortable for a good sleep. Golf course is gorgeous for an afternoon hit and the mountain bike track is only a short ride down the road. Unreal spot if you’re keen on some outdoor sports or just relaxing in nature.

Stayed in March 2024

The smell of bleach (or some other cleaning product) hits you when you walk into reception. It is matched only by the even stronger smell when we reached our room. The pathways and gardens are generally overgrown and full of weeds. The paths are covered in slippery moss and given it was raining when we were there, it required extra attention just to get around the grounds. Anywhere there was a wooden bridge or deck, the timbers were severely rotten. Attempts to patch up the rotting decking with plywood were also rotten and full of holes. The jetty at the lagoon was clearly falling into the lagoon and the chairs to relax on were broken and unusable. The pools were a disgrace. The overwhelming stench of chlorine permeates the entire area, presumably to compensate for the lack of cleaning and maintenance. The paving is uneven and collapsing off the side of the pool area, there were no "free pool towels" despite there being very few people swimming, the spa didn't work when I worked up the courage to risk pressing the exposed buttons, and there were clothes and underwear laying over the chairs. The buildings are in a dilapidated state with plaster and rendering coming off in chunks and efforts to repair, roughly patched and left unpainted. There is water damage throughout the buildings with ceilings starting to collapse and paint coming off in large sheets or bubbling. The whole place has an abandoned hotel feel about it. The dual tap in our bathroom that controlled water going to the shower or bath was broken, sending water to both outlets. I reported this to reception to be told their ONE maintenance person was not available (whispers from behind the counter indicated he was on leave). The next morning we wake to dead cockroaches on the floor. Better than live ones I guess. The evening meal at the onsite tavern was adequate, but nothing special. The buffet breakfast was small but adequate.

With the exception of a couple of them (who were either grumpy or needed training), the staff were friendly, welcoming and helpful. The location is quiet and peaceful. The beds were quite comfortable.

Stayed in March 2024

Not so much a didn't like, but a recognition of the hard work that will need to be put into the resort to bring it back to its full potential. It will be a challenge. Good luck!

I loved the staff! Everyone was happy and friendly. Nothing was too much trouble.

Stayed in March 2024

Run down, a deep clean outside of building required, pool and pool area needs attention.

Comfortable bed, gardens, wildlife, staff, food, beverage choices,

Stayed in March 2024

The pools could have been cleaned.

Lillies restaurant open on the weekends for buffet dinner is amazing. Breakfast was superb! So much variety. Wonderful staff, very quiet rooms. Games rooms are excellent, so much entertainment.

Stayed in February 2024

Everything else. Breakfast was included but as there was only a few people there they scaled it down. Hot food was stone cold. Except for the pool, not a single facility was available, not even the gym. Couldn't use our verandah due to the excessive algy all over the place. The outside areas are a death trap. Not suitable for children.

Staff were lovely friendly and positive.

Stayed in January 2024

Golf course need maintenance for the cart paths. This is a chronic problem. It detracts from the overall pleasure of being there. It is no small matter and a very expensive maintenance issue. Original choice of bitumen was a mistake for flood prone high rainfall region. Concrete would be ideal but very expensive. Even roadbase over the broken bitumen would be better and easily repaired.

Isolation

Stayed in January 2024

Extremely isolated, warn down facility. Facilities were not in use. Reception were hesitant but hinted how bad this “resort” was.

Nothing. If I didn’t pay upfront I would have left as soon as I walked into the reception foyer that stunk like old carpet and mould.

Stayed in January 2024

Extremely dirty and over priced

Location

Stayed in January 2024

So dated. Rooms need a renovation badly. Pool was very underwhelming. Felt like a ghost town

Pretty spot

Stayed in January 2024

Cleaning needed. No smart TV available. Maintenance of the infrastructure is needed. Pool was contaminated when we reached due to recent storms which is understandable but what about other things.

The location and layout of the resort

Stayed in January 2024

Cleanliness, bar attendees capability (Could not make even simple cocktails)

Location.

Stayed in December 2023