The Esplanade, Scarborough, 6019 Perth, Australia
#56 of 97 hotels in Perth
Guests' ChoiceBased on 7123 hotel reviews
7.7Cleanliness
8.2
Comfort
8.4
Location
9.3
Facilities
7.9
Staff
8.4
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 6 March 2024
Lynn
United KingdomPool area and toilets in the pool area were not clean
Location . Room upgraded
Stayed in March 2024
Reviewed: 6 March 2024
Rajkumar
AustraliaRoom’s carpet
I like pool facilities rathar than rooms
Stayed in March 2024
Reviewed: 5 March 2024
Hayley
Australiamy bathroom sink drain wouldn’t pop up
i liked the view
Stayed in March 2024
Reviewed: 5 March 2024
Craig
AustraliaFan did not work in bathroom
Service was great and food was top notch
Stayed in March 2024
Reviewed: 5 March 2024
Sue
AustraliaExterior needs some work and upgrading but otherwise nothing to dislike
Superbly priced in an excellent location. Rooms were clean and comfortable.
Stayed in December 2023
Reviewed: 4 March 2024
Dawn
AustraliaDidn’t like our room was on side overlooking petrol station
Great location
Stayed in February 2024
Reviewed: 4 March 2024
Tammy
AustraliaThe aircon. Had trouble keeping the temp I wanted kept getting cold.
The size of the room. The shower room
Stayed in March 2024
Reviewed: 4 March 2024
Deni
AustraliaNon-working powerpoints x 4 Broken bed in the family room TV remote was broken and wouldn't allow us to select channels.
Selection at breakfast was nice Room was a nice size
Stayed in March 2024
Reviewed: 3 March 2024
Giles
AustraliaRooms come with tea and coffee facilities but for some reason the cups supplied are very small, one sips I call them. Why can't the hotel provide proper sized cups and mugs, as you do charge a proper sized room rate? It's the same at breakfast, tiny cups. I kept taking a mug from the coffee barista to make a proper sized cuppa. The hotel is tired looking, furniture in the rooms is old and chipped. A major facelift and modernisation wouldn't go amiss. The ironing boards provided in the rooms are old Breakfast buffet is charged at over $40 but you still have to pay for a cappucino if you don't want the instant coffee option. I know hotels where proper coffee, latte, cappucino etc is included. You're charging a high cost, I think you should include this. This is a premium priced hotel, it's very comfortable with the best beds and I will stay here again but there is room for improvement.
Location, view from room, very comfy bed.
Stayed in March 2024
Reviewed: 3 March 2024
Natalie
AustraliaRoom wasn't ready until 3.30pm.
Stayed in March 2024
Reviewed: 3 March 2024
Emilie
United KingdomPool could’ve had some umbrellas by the sun loungers. Direct sun all day and no where to find some shade.
Clean, spacious room, great view and close to the beach.
Stayed in March 2024
Reviewed: 3 March 2024
Tyrone
AustraliaWe are regular visitors what is lacking , we prefer to book a room that we like to ask for which is Room 1002 but can not be guarantee at time of booking well in Vance when booking that should be considered when making these booking it on 10 floor last room facing ocean on left side
Purely my wife loves the ocean view, from the room and it’s location
Stayed in February 2024
Reviewed: 29 February 2024
Richard
United KingdomCar park charges per day are excessive for hotel guests.
Very convenient for the beach,bars and restaurants. Great view from our room.
Stayed in February 2024
Reviewed: 28 February 2024
Gage
AustraliaSome staff in reception not helpful
Nice view
Stayed in February 2024
Reviewed: 28 February 2024
Joanne
New ZealandThe lounge chairs at the pool. Were very uncomfortable
Location to beach
Stayed in February 2024
Reviewed: 27 February 2024
Eileen
AustraliaI always stay here as I love the location and am always disappointed that they don’t spend the money on having there windows regularly cleaned. Sitting in the restaurant and you are looking out at the beautiful beach view with terribly dirty windows. Same with exciting the lift.
Lovely location
Stayed in February 2024
Reviewed: 26 February 2024
Sharon
AustraliaBreakfast took over an hour and no butter or spoons to use Coffee. Wasn’t very good too much chocolate on top no sugar sent. Parking wouel be good to have valet parking as you have to come up big dates the ramp isn’t marked well and when raining you get wet to enter the hotel. Shaky advise that we can drive underneath and come up in the lift and could have trolleys to use? Or a better system Healthy options on the menu for room service would be good
Breakfast took too long and toast wasn’t cooked and was cold with no butter Location was great staff was very good and helpful
Stayed in February 2024
Reviewed: 26 February 2024
Sheryl
New ZealandAs I stayed an additional night a day prior to this booking had already paid a 'holding fee'. Had to pay a second fee when I came back one day later. This original fee was held far longer than initially indicated with no explanation, or reason. The hotel ended up holding over $500, which ended up impacting my holiday
That breakfast was included in the price. Having access to an on-site pool. Housekeeping were really great
Stayed in February 2024
Reviewed: 25 February 2024
Saint
AustraliaNot enough toilet paper
Room view
Stayed in February 2024
Reviewed: 25 February 2024
Valerie
United KingdomAlthough cleaners came daily floor wasn’t cleaned as sand stayed on our carpet for days. Also no small table & chair to sit on balcony
The location was perfect right opposite the beach
Stayed in February 2024
Reviewed: 25 February 2024
Sandra
AustraliaThe rooms were tired with some peeling laminate. The hotel said the balconies could not be sat on without a clear explanation as to why. The breakfast was standard fare, nothing outstanding
The position is unbeatable. Short walk to the beach and the Scarborough beach pool and cafes and shops etc. It was an oasis in the midst of a heatwave. The pool was great. The views were amazing. the rooms were very spacious and the bed was very comfortable.
Stayed in February 2024
Reviewed: 25 February 2024
Rachel
New ZealandNot enough shade by the pool or loungers for the amount of people there
Lovely location opposite the beach Great for the Thursday night markets Nice pool area
Stayed in February 2024
Reviewed: 24 February 2024
Ian
United KingdomRooms little dated More seating area around the pool And please put chairs on the balcony so one can relax and enjoy the sun
Location and pool area
Stayed in February 2024
Reviewed: 23 February 2024
Fraser
United KingdomBar did not open untill 4.30pm
Great location
Stayed in February 2024
Reviewed: 23 February 2024
Trish
AustraliaRoom was a bit tired, but clean. Balcony needed cleaning
The room was a decent size and had a big balcony. Great views over the Indian Ocean.
Stayed in December 2023
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