184 McLeod Street, 4870 Cairns, Australia
#99 of 116 Holiday rentals in Cairns
Guests' ChoiceBased on 65 hotel reviews
7.0Cleanliness
7.4
Comfort
7.7
Location
7.6
Facilities
7.2
Staff
6.3
Value for money
7.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 May 2023
Nadi
AustraliaHave not seen anyone at the reception desk during our 4 days stay, except a person at our arrival time who helped to keep our luggage (as we arrived before the check-in time). He was not pleasant. No Services (new towels etc) offered and tea, coffee, toilet paper etc. were not enough for 4 days stay.
location is nice. Easy access to restaurants, Cairns Central Shopping mall and to Esplanade (with a 20-30min walk).
Stayed in May 2023
Reviewed: 21 February 2023
Janet
Australiastayed 8 days and no service offered. clean sheets and towels would have been nice
near the hospital
Stayed in February 2023
Reviewed: 26 September 2022
Caleb
New ZealandNice balcony with good airflow through the apartment did not have to use aircon much. Close to shops.
Stayed in September 2022
Reviewed: 16 September 2022
Cyril
AustraliaNo info about public bus services and /or timetables. Guests have to learn the hard way about public transport. Replacement remote for the Samsung TV was hard to operate.
Location was fine. Flexibility with arrival and departure. Quick response from hosts for queries and sorting out small problems.
Stayed in September 2022
Reviewed: 15 July 2022
Robert
New ZealandEverything ok
No traffic noise
Stayed in July 2022
Reviewed: 22 June 2022
Derek
AustraliaCleanliness of crockery left a bit to be desired..the pool is terrible with most of it under car entry overpass…staff non existent..
Size of room,tv was excellent.
Stayed in June 2022
Reviewed: 31 May 2022
Colleen
AustraliaPipes from water heater made loud knocking noise several times at night. Pool was tiny, more of a water feature & ran under entrance driveway.
Private, green outlook from balcony. Closeness to food & liquor outlets. Also a bus stop to town only in next block.
Stayed in May 2022
Reviewed: 27 May 2022
Carollyn
United KingdomChecking in and out felt I was disturbing the owner and found him quite rude.
It had everything you need for a self catering stay
Stayed in May 2022
Reviewed: 10 April 2022
Faithgreen
AustraliaGetting out of the car to open and close the gates.
It was nice.
Stayed in April 2022
Reviewed: 4 April 2022
Shu
AustraliaThe light in the bedroom was not working, the equipment in the kitchen needs to be upgraded or at least in a cleaned situation.
Nice bed, nice employee, amazing TV
Stayed in April 2022
Reviewed: 8 February 2022
Brigitte
Australianone
Stayed in February 2022
Reviewed: 11 January 2022
Leanne
Australiathe pool
full self contained
Stayed in January 2022
Reviewed: 6 August 2021
John
AustraliaIt had an unpleasant odour, and the rattan furniture was uncomfortable. TV was a very small screen.
Location was excellent, with public transport only a few minutes walk away, and very convenient. Apartment although somewhat dated, was very clean. Manager informed me that they are about to undertake major renovation/upgrade, which will bring it up to todays standards. Manager was very friendly as was his partner, and refunded two weeks of our stay when we shortened our stay due to a worry over Covid 19 restrictions without any hassles, as the Qld Covid situation had the potential to have prevented a seamless return to our home state.
Stayed in August 2021
Reviewed: 29 July 2021
Toussaint
Australiano breakfast easy to drive to town.
Stayed in July 2021
Reviewed: 6 June 2021
Claudette
AustraliaThere was constant noise from maybe a pool filter next door and also mystery big banging noises through the night. I have no idea what that was. A little too far from town.
The apartment was big and had a balcony that was lovely
Stayed in May 2021
Reviewed: 25 May 2021
V&s
AustraliaOwners/management lack people skills. Don't have time to describe all the examples of their unprofessional arguments and even some smart comments. Only one roll of toilet paper provided. No salt, pepper and oil, which is normally provided in self-contained apparments. There was no hair-dryer in the apparment even though was listed, as included. When I called the owner (around 8pm) to ask about it I was told that I was supposed to get it from the reception during the day, but there was no instruction to tell you so in advance. There was power outage on our first night from 11pm until 6.30am, but there was no storm outside at all, only a bit of rain. The aircon wasn't on either, only a couple of lights. There was some occasional nocking noise coming from the laundry area.
Very clean, specious place. The kitchen is a bit outdated (stove burners in particular), but everything was functional. Nice big balcony. Quiet appartment block.
Stayed in May 2021
Reviewed: 11 May 2024
Sarjana
BangladeshVery old, no amenities, poor flooring, no ventilation
Kitchen facilities, security
Stayed in May 2024
Reviewed: 7 May 2024
Elise
AustraliaThe apartment was very comfortable, Was close to where we needed to be. Had everything we needed for the few days we were there. Will definitely keep it on our list for a return visit. The price was very reasonable.
Stayed in March 2024
Reviewed: 17 September 2023
Jeremy
AustraliaWe didn’t see any staff members, had to phone someone on checkin to let us in the room. So little introduction on accomodation or times gate would be closed. The accomodation is very basic
Great location
Stayed in September 2023
Reviewed: 2 August 2023
Graham
Australiahad to contact manager by phone for access codes, main door, and gate keypads very hard to read in daylight. Access key provided next day.
Location good, unit very good all round.
Stayed in July 2023
Reviewed: 15 November 2022
Vickey
AustraliaBooked through Booking.com for 2 nights. I should have booked 3 nights so I called Royal Palms and the man sniffed all the time. Said I needed extra night and I’d pay when I got there. Arrived at reception but sign said their either up stairs or out the back and call this number. I called and man started sniffing again. Booking.com had stated no stairs and only a walk in shower, but put on top floor. I said no as one of us cannot do stairs due to a medical condition. So he said he didn’t have that information from Booking.com and I shouldn’t book with a third party. Anyway given a room on ground floor. Had to pay for the extra night with card over phone. Then I had to stand in front of villa door and he opened remotely. Key was on kitchen bench. He said room wasn’t ready. We went away and came back an hour later. The room smelled, dead cockroach on the floor, the 4 coffee mugs were sooooo disgusting with lots of stains inside them, Rang man who got a women to bring new cups. She inspected the stained mugs. Then went to walk out with only 2 of them. I said aren’t you taking them all to clean and she said no just these two, the others are ok, no they weren’t! Anyway the shower had long black hair in it, the walls of shower hadn’t been cleaned in months, shower curtain had lots of mould at the bottom, tile missing on shower floor, toilet bowl inside had long black hair, the sink hadn’t been cleaned very well whatsoever, mould around sink outlet, the dryer lint catcher hadn’t been cleaned in a long time, mould on walls in bedroom, the lamp shade had mould all over it, outside bedroom window 2 clothes airers with bath towels, face washers, hand towels and sheets, one sheet on the ground, all stayed there for 3 days. The parking area needed cleaning of vegetation. Wet mop and bucket outside of our villa door for 3 days. Never seen a single person whatsoever in reception the whole time. The villa needs a deep clean to bring it up to a healthy and acceptable
Stayed in November 2022
Reviewed: 30 October 2022
Haylee
Australiathe apartment was not clean. I was only given 1 towel for 2 days, no thick blanket for my bed just a sheet and a throw that was uncomfortable and old. the aircon was filthy, and could not keep both rooms cool. no aircon in the bedroom just one in the living room which is expected to keep the whole unit cool. massive crack in the cement in the roof that then goes down the wall. which I am almost certain is structurally unsafe. the fan is not even straight which indicates to me the ceiling is not level. there was dust everywhere in the apartment which kicked my hay fever in. now the owners of the building. I rang at 1:15 asking if my room was ready early as I arrived early. I was told no very rudely and then the phone was hung up on. when checking in no one was in reception. she was not happy when I said no she cannot use the card used to make the booking she then had to come to the apartment to check me in. absolutely no hospitality or customer service. I will not stay here again.
the o lay thing I liked was the location.
Stayed in October 2022
Reviewed: 1 October 2022
Jennifer
AustraliaNothing to dislike.
Central, clean and tidy. Everything was on hand.
Stayed in October 2022
Reviewed: 28 September 2022
Chris
AustraliaPlace was a dump caretaker was rude never there charged $1 for pool towel cleaning never ever stay in this place spoilt our stay in Cairns
Nothing
Stayed in September 2022
Showing 1 – 25
Ercolano, Italy
Bardolino, Italy
Tiznit, Morocco
Nesebar, Bulgaria
Benevento, Italy
Phra Nakhon Si Ayutthaya, Thailand
Dolenja Trebuša, Slovenia
Diriamba, Nicaragua
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content