Cnr Canberra Ave & National Cct, Forrest, 2603 Canberra, Australia
#35 of 45 hotels in Canberra
Guests' ChoiceBased on 2942 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
7.7
Staff
8.1
Value for money
7.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Pawan
AustraliaThe carpets little old
Over all good value for what you pay.
Stayed in April 2024
Reviewed: 2 May 2024
Sarah
AustraliaExcellent location, comfortable bed and amenities. Helpful staff. Easily accessible parking. Pool and spa were excellent with pool towels provided.
Stayed in April 2024
Reviewed: 1 May 2024
Maryam
AustraliaThe room given to us was bigger with more facilities than were mentioned at the time of booking. I was supposed to get a double bed and a sofa bed but I was given a room with two double beds. This tells me that the staff are highly customer oriented and are happy to go over expectations if possible.
Stayed in April 2024
Reviewed: 30 April 2024
Nathan
AustraliaSeemed to be understaffed. Breakfast dishes left on tables at the restaurant as only one staff member to cover entire dining room area
Rooms clean and comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Peter
AustraliaLocation awesome, staff friendly and polite
Stayed in April 2024
Reviewed: 29 April 2024
Cristy
AustraliaThe aircon was set to hot and was very uncomfortable
The staff were lovely, facilities great and good location
Stayed in April 2024
Reviewed: 28 April 2024
Leonie
AustraliaThe layout of the breakfast didn’t work. It’s gets way too crowded. Also, there were not enough staff to clear tables and replenish the food. Wait time for coffee made at the bar (paid for) too long.
Excellent location, great room, great parking.
Stayed in April 2024
Reviewed: 28 April 2024
Gillian
AustraliaLovely bar and breakfast area
Stayed in April 2024
Reviewed: 28 April 2024
Claudia
NorwayThere was no phone in our room. No milk for tea and coffee, no spoons either. Sink had noodles in it from previous people. If showering water would flood the bathroom floor!
Staff were lovely.
Stayed in April 2024
Reviewed: 27 April 2024
Julieta
AustraliaI didn’t like that the aircon was broken, but I got a heater from the staff at resections.
I liked the pool, the bed was fantastic! I loved the friendly atmosphere.
Stayed in April 2024
Reviewed: 26 April 2024
Jody
AustraliaTV did not work. We rang reception to be put on hold for 5mins hung up and had to work our ourselves that someone had pulled out the cord looking like they had wrecked it. Only had 2 towells for 4 people. Toilet seat was only held on by one side screw. Little shampoo & conditioners were so old they would not squeeze out.
Location & Ease of booking.
Stayed in April 2024
Reviewed: 26 April 2024
Chamoli
AustraliaBuffet breakfast - not bad but I would rate as average for overall options and quality
Good location. Nice comfy hotel suitable for families.
Stayed in March 2024
Reviewed: 24 April 2024
Emmanuel
United KingdomBroken toilet flush and breakfast was 5/10. Failed the scrambled egg test.
Issues checking in. Made me question the booking.
Stayed in April 2024
Reviewed: 22 April 2024
Melissa
AustraliaA lot of mould in pool area
Indoor pool and restaurant
Stayed in April 2024
Reviewed: 21 April 2024
Sally
AustraliaDated. Too few towels and milk for coffee in the morning. Rooms faced into the atrium and bar!!! We were not warned about that! Ads need to be more honest
Great location
Stayed in April 2024
Reviewed: 20 April 2024
Gajith
AustraliaHouse keeping needs improving
All good except house keeping. Fantastic restaurant area.
Stayed in April 2024
Reviewed: 19 April 2024
Alison
AustraliaWhen making the booking I called direct, I was told that Sunday night was booked out and I should probably check online or booking.com. I wanted to book direct so 100% of the $ goes direct to the people providing the service. I did end up using booking.com and was annoyed to see that the motel was far from booked out.
Very convenient location. Good beds.
Stayed in April 2024
Reviewed: 18 April 2024
Larry
AustraliaThe breakfast was ordinary. Staff seemed to be stretched and the food could have been better. We went out for breakfast after the first day.
It’s location is excellent. The room was large, well furnished and clean.
Stayed in April 2024
Reviewed: 17 April 2024
Cara
AustraliaNa
I love the restaurant area it’s so relaxing and the kids love the spa and pool.
Stayed in February 2024
Reviewed: 17 April 2024
Acharya
Australiabreakfast and the swimming pool
Stayed in March 2024
Reviewed: 16 April 2024
Andrew
AustraliaPool and spa facilities excellent. Parking easy to access Room was spacious and bed was very comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Amanda
AustraliaGym had not been updated since the 90's and lots of equipment was broken. The stepper was broken, I got an electric shock on the treadmill which means it is not earthed property and dangerous, pins missing from a lot of the weight stacks, chest press broken, the leg press was broken and many other pieces broken. Free weights section was good. After a swim I had a shower but no shampoo left so lucky I travel with my own Expensive breakfast $34 especially I am gluten free and couldn't eat most of the breakfast. Just had poached eggs with gluten free toast. Coffee is extra so didn't bother.
Bed was comfy, reception staff nice, location handy. Room service dinner was very good Parking was easy ($15 extra though)
Stayed in April 2024
Reviewed: 15 April 2024
Bhavik
AustraliaThe room was so basic, no microwave or kettle or not even a water bottle in room. Breakfast was also basic, not much options everyday pretty much same.
The location was great very close to The Parliament. The amenities like Spa, pool and Gym are good.
Stayed in April 2024
Reviewed: 15 April 2024
Brenden
AustraliaThe shower - only half a glass partition - water went all over the floor every time you had a shower.
Great Location and Facilities
Stayed in April 2024
Riolo Terme, Italy
Hillside, USA
Grants Pass, USA
Kearney, USA
Badia, Italy
Bodrum City, Turkey
Kocaslı, Turkey
Finikounta, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content