Corner of Grey & Glenelg Street, South Brisbane, 4001 Brisbane, Australia
#39 of 141 hotels in Brisbane
Guests' ChoiceBased on 2247 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
8.9
Value for money
7.8
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Marisol
AustraliaSmall bathroom No extra blanket in room IRD finishes too early.
Great location, large room and friendly professional staff.
Stayed in April 2024
Reviewed: 29 April 2024
David
AustraliaBreakfast very ordinary but rooms comfortable and the restaurant only open in the evenings 4 days a week which was disappointing. No bar within the hotel for guests to use later in the evening. The bar on the street is extremely bleak and unwelcoming.
Location excellent for Southbank activities. Rooms roomy and comfortable although bathrooms are very small.
Stayed in April 2024
Reviewed: 29 April 2024
Joanii
AustraliaIt was overpriced for the value, paying for the name's sake, but we had a great time.
All of the staff are great. The customer service and location were excellent, South Bank, QPAC, markets, etc. were all within walking distance.
Stayed in March 2024
Reviewed: 27 April 2024
Brett
AustraliaBed was comfortable
Stayed in April 2024
Reviewed: 27 April 2024
Matt
AustraliaNo parking
Location, efficient staff.
Stayed in April 2024
Reviewed: 24 April 2024
Stephanie
AustraliaFew facilities unlike comparable hotels in other cities. For the price, no information sheet in the room, no writing materials (a biro would at least have been useful) we had to ring reception for Wifi info and the ironing board was rickety. On top of which I severely injured one of my toes on the metal door stop which is unhelpfully placed right where you access the wardrobe. I understand the need for a door stop but doubt that it's location would be considered safe.
Nice view, comfortable bed but few facilities in comparable hotels in other cities. For the price, no information sheet in the room, no writing materials (a biro would at least have been useful) we had to ring reception for Wifi info and the ironing board was rickety. On top of which I severely injured one of my toes on the metal door stop which is unhelpfully placed right where you access the wardrobe. I understand the need for a door stop but doubt that it's location would be considered safe.
Stayed in April 2024
Reviewed: 22 April 2024
Kv60
AustraliaThe room was delightfully clean and very comfortable. We were attending a show at the Exhibition and Convention Centre so were happy to discover that the hotel was connected to the venue. The bed was very comfortable. We dined downstairs at CBD Cafe for dinner and breakfast. Location was perfect for exploring South Bank. Plenty of restaurants and attractions close by.
Stayed in April 2024
Reviewed: 22 April 2024
Verena
AustraliaRoom service was bad and walls are too thin, can hear people talking in next room.
Perfect location on Southbank, short walk to everything!
Stayed in April 2024
Reviewed: 22 April 2024
Glynnis
AustraliaBathroom. Terrible basin and tap. Not enough drawers
Location
Stayed in April 2024
Reviewed: 21 April 2024
Greg
Australiathere was only one occasion where the service front of house was not up to standard. A totally unsmiling young female concierge dealt with my request for a tea spoon (there were none in my room) and more teabags (there was one) with sullenness that beggared belief. Let me hasten to add that ALL other staff were excellent. Oh yes all three bars shut at an early hour (8pm for two, and around 10pm for the last) very poor considering it was Friday and Saturday.
location closeness to Brisbane's major cultural facilities lots of eateries closeness to trains
Stayed in April 2024
Reviewed: 20 April 2024
Darren
AustraliaOnly one mug in the room ( which was rectified quickly by house keeping)
Easy access for southbank locations for one night. Room was spacious and bed was super comfortable
Stayed in April 2024
Reviewed: 20 April 2024
Renate
New ZealandIt was better than expected
We were surprised how good it was.
Stayed in April 2024
Reviewed: 16 April 2024
James
AustraliaCheck in
Location
Stayed in April 2024
Reviewed: 15 April 2024
Judy
AustraliaThe only thing I don't like is that you supply us a kettle for a cuppa but I can't get the kettle under the tap in the bathroom to fill it.
I love the location and the view, staff are great. This is our 3rd stay ...very relaxing
Stayed in April 2024
Reviewed: 15 April 2024
Jennifer
AustraliaMy tv stopped working.
I loved the shower.
Stayed in March 2024
Reviewed: 14 April 2024
Susan
AustraliaI loved the view of the river. It would great to see some competitive pricing deals. I hope to stay again twice this year and hope to find a special online. blessings, Susan Richards 0424403760
Stayed in April 2024
Reviewed: 13 April 2024
Janet
AustraliaBed and pillows were too soft. Quite noisy with the balcony door open
Location to Southbank, transport, city. It was clean and tidy.
Stayed in April 2024
Reviewed: 13 April 2024
Donna
AustraliaDrunken neighbours screaming and arguing at 1:00am.
Location excellent. Clean, comfortable room.
Stayed in March 2024
Reviewed: 12 April 2024
Kevin
AustraliaN/A
It’s vicinity
Stayed in April 2024
Reviewed: 9 April 2024
Tania
AustraliaThe spa, as advertised, didn't exist. Sauna was hidden in gym and pool closed at 6pm!
Location - close to southbank, restaurant, art gallery
Stayed in April 2024
Reviewed: 9 April 2024
Lachlan
Australiavery small, silly basin that a rat would struggle to wash its hands in .
comfy bed, nice view
Stayed in March 2024
Reviewed: 8 April 2024
Joshua
AustraliaOnly 2 towels for the 3 of us on the first night. I ordered 1 more through the app (which was going to cost $4) and it never showed up (the next day when we got back to our room after house keeping had arrived, there was now 4 towels in our room which was better. Upon arrival, we asked for Valet to have our car ready for 830am the next morning and they wrote it down, however the next morning, our car was not ready and they had to send someone to go get it (However that evening we again asked for it to be ready at 830 the next morning and it was there this time). There's about 1000 pillows in the room but they're all the same thin pillow. Would have liked some options with there being so many pillows..
Location was amazing. Bathroom was great. Room was quite large and night time view was quite good.
Stayed in April 2024
Reviewed: 8 April 2024
Shirley
AustraliaDifficulty with credit card payment. No biscuits within room coffee and tea facilities Decor was dated.
Location and room was as expected. Breakfast had nothing specific to recommend it but was adequate and afternoon tea was exceptional Concierge was very efficient Enjoyed our stay
Stayed in April 2024
Reviewed: 8 April 2024
Louisa
AustraliaFront counter staff could have been friendlier
Staff member we came across in the lift was super friendly and offered a little chocolate to my son who had a fall the day before and had stitches
Stayed in April 2024
Carlingford, Ireland
Cuernavaca, Mexico
Kuala Lumpur, Malaysia
Dijon, France
Barcelona, Spain
Arcos de la Frontera, Spain
Shanghai, China
Irving, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content