Couch in apartment was hard and not comfortable. Extractor fans in bathroom didnt work.

Great for kids. Have everything there that you need with the supermarket down the road.

Stayed in May 2024

Couch was broken Also asked for a towel for our 3rd child that wasn’t given 3 times and never got one

Close to facilities

Stayed in May 2024

Pools could be a bit warmer Needs more cooking equipment - bigger saucepans, more frypans. Very limited for a 3 bedroom apartment servicing a large family. Flat pillows

Lots of space within the unit Great location Quiet Good choice of pools

Stayed in May 2024

The amount of stairs. Not having many shops close by in walking distance. Unfortunately the amount of road works all along that road. Will be great once the tram is up and running though

The pools, mini golf and having a bus stop right outside

Stayed in May 2024

The room was outdated, and pretty dark and gloomy. The beds, especially the Queen bed, weren't great - the queen bed had a lot of roll together and was quite uncomfortable. The rooms weren't quite equipped with everything you need: I'd suggest adding sissors and a coffee plunger as a start, and more generous offerings of cleaning products and toilet papers. We also had someone grinding tiles on our connected deck at about 8.30am, and yet no one had had the courtesy to forewarn us, and when we complained no response was given.

Loved the resort's overall facilities, especially the pools and beautiful gardens. The kids lived in the pools and splash pads. Free accessible parking was really useful too.

Stayed in May 2024

A lot of path not working making it a bit hazardous at night Also Pool caretaker adding chlorine during the day while kids swimming thought it was a bit of a hazard ??

Location was good and safe for kids

Stayed in May 2024

I booked the stay especially for my 4 year old. Adults not being able to go down the slide with their little ones is isn’t great. My soon didn’t use the water park at all because he didn’t have someone to help him or make him feel comfortable. The games room is horrible.

Rooms where comfortable

Stayed in May 2024

Townhouse was in need of refurbishment carpet worn and dirty tiles need deep clean

Everything to keep the kids entertained in one place.

Stayed in May 2024

Wifi not always the greatest, also a few cockroaches around, which we aren’t used to

Great resort, lots for the family to do.

Stayed in May 2024

Sofa was very uncomfortable. TV was old and unable to watch Netflix or cast from phone. No hangers in wardrobe and no shelves in bedroom, so nowhere to put clothes away. Common areas, ie. stairwells were dirty.

Facilities and location

Stayed in April 2024

The iron and ironing board were shocking! They left marks on the t shirt I tried to iron. The resort is not suitable for those with mobility issues (not an issue for us but just be aware).

All Staff were fantastic! The kids club and activities available at the resort for families were perfect. The pools were great, great location.

Stayed in May 2024

The queen bed was just really uncomfortable just needs a pillow top of something on it

I loved the location, the rooms were great for families washing machine dryer was a big tick. The pools so many activities for this kids, kids club was all a really big win

Stayed in April 2024

Having to pay extra to play tennis or mini golf

Lots to do without leaving the resort

Stayed in April 2024

The spas especially in the children’s splash zone pool area looked gross. We didn’t use them

The breakfast pack was outstanding. A very welcome surprise as I had booked the accommodation 12 months ago and had forgotten about it.

Stayed in April 2024

Nill

Amenaties

Stayed in February 2024

Disappointed that they closed the splash zone for the week for clean and did not tell us when booking or checking in.

Stayed in April 2024

5/7 we were there the splash area was out due to maintenance. We were told this days before we arrived which was disappointing as it was the main reason we'd chosen to stay here. No room servicing in 7 days stay. Washed our own sheets and vacuumed and cleaned bathrooms.

Good location with supermarket next door. Two bedroom apartment had everything we needed including dryer and washing machine. Kids loved the Pool facilities. Great BBQ areas that were free.

Stayed in April 2024

Cockroaches

Very good for families loved our stay

Stayed in April 2024

Beds uncomfortable. Towels/bins not serviced. Front pool water very dirty. Wi-Fi awful. Cinema/putt putt need attention.

Great pools and slides for kids. Good to have restaurant close to pool and kids.

Stayed in April 2024

The beds were to hard for our liking. Even though it's not a big issue... It would be nice to have a shower rack or shelf in the main bedroom shower to put your shampoo and conditioner on so they aren't on the floor (there was only a little soap tray) and maybe another shelf on the wall near the vanity to sit your toiletries on as the vanity was quite small.

The two bedroom apartment was very clean and spacious, the kids had a great time at Splash zone and our 6 yr old had a great time at his session at kids club. Would definitely book again as location was great for our agenda.

Stayed in April 2024

Kids were entertained throughout the whole stay there

Stayed in April 2024

Great Family resort kept the kids entertained throughout the visit. We utilised the onsite restaurant, all pools plus the tennis court and underground secure parking. Staff were amazing at check-in and whenever we had a question they were more than happy to help.

Stayed in April 2024

Our bathroom plumbing was blocked and flooded everywhere, but we were then provided another room. One of the staff weren't very friendly or accommodating at times at front reception. Others were lovely and really helpful.

The resort was very kid/ family friendly and well planned out. The kids had a great time and didn't need to leave the resort most days. Great that car park is underground so the kids could run around the park. Would def stay again.

Stayed in April 2024

Very poor WiFi and old tv

Facilities for children

Stayed in April 2024