20 Bourrool Street, 2533 Kiama, Australia
#9 of 72 hotels in Kiama
Guests' ChoiceBased on 646 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Goodridge
AustraliaLocation good thankyou
Stayed in April 2024
Reviewed: 29 April 2024
Benjamin
AustraliaI have no major complaints. Staff were friendly and approachable.
The location was perfect. From the verandah you had a view of the beach and the playground that my two children played at a lot. Great place to relax and unwind.
Stayed in April 2024
Reviewed: 28 April 2024
Lou
AustraliaNoisy neighbours the first night until quite late BBQ didn’t seem to work Internet was very weak Kids room bunk area had food lollies next to mattress from previous guest Suggestion of outdoor shower would be good on surf beach side to get sand off
Fabulous location Comfortable cabin Well kept property Games room and pool good Kitchens well stocked Bathroom amenities
Stayed in April 2024
Reviewed: 25 April 2024
Sheree
AustraliaNA
Location Cabin was cozy
Stayed in April 2024
Reviewed: 23 April 2024
Kirsten
AustraliaIt could do with a bit more of a clean. Not a major but noticeable. While the cabin has plenty of space, the second bedroom with the bunk beds was quite small. Just something to consider when booking, appropriate for children less than 6 feet tall!
The location was perfect, between two beaches and an easy walk into town. The pool was absolutely beautiful, great views. Lovely new/ renovated cabin with heaps of space and a fantastic balcony with plenty of seating. Also love that the toilet, basin and shower were all separate so you could use one of them without occupying them all. Brilliant layout!
Stayed in April 2024
Reviewed: 22 April 2024
Daniel
AustraliaThe beds were OK for a night or 2, but they were not the comfiest
The staff were friendly and the location was perfect. Cute beach and not too busy
Stayed in April 2024
Reviewed: 22 April 2024
Melissa
AustraliaNeeded a coffee table in the lounge. And also the floor felt slightly dirty, I think that's from the previous holidayers dragging sand into the cabin.
Great location, views, cabin was wonderful. Bed and pillows were so comfortable.
Stayed in February 2024
Reviewed: 19 April 2024
Tara
AustraliaBeautiful location, lovely clean accommodation, friendly staff.
Stayed in April 2024
Reviewed: 18 April 2024
Aida
AustraliaThe staff is friendly, nice and clean cabin, excellent location, close to town centre
Stayed in April 2024
Reviewed: 12 April 2024
Michael
AustraliaNothing
Great location right on the coast walk. Staff were wonderful especially the handyman who fixed our hot water problem and gave excellent advice to our son who’s car was having problems.
Stayed in April 2024
Reviewed: 6 April 2024
Lee
United KingdomBrilliant location great view of the sea and close to all amenities
Stayed in April 2024
Reviewed: 4 April 2024
Max
AustraliaEverything was amazing
Clean and modern facilities
Stayed in March 2024
Reviewed: 28 March 2024
Sherard
AustraliaThe room had been destroyed by previous guests clearly
Place is very beautiful
Stayed in March 2024
Reviewed: 28 March 2024
Glen
AustraliaNear the ocean
Good spot
Stayed in March 2024
Reviewed: 27 March 2024
Samuel
AustraliaClean, comfy, and great location. We had a really good time staying at Surf Beach holiday Park.
Stayed in March 2024
Reviewed: 25 March 2024
Debbie
AustraliaNothing
It was beautiful spot
Stayed in March 2024
Reviewed: 25 March 2024
W
Australialocation, beach and beauty
Stayed in March 2024
Reviewed: 21 March 2024
Jackson
AustraliaA few minor details, but we addressed them with the facility directly.
It was a lovely park with very nice staff. The weather was against us but it didn't stop.us from having an enjoyable stay. We will come again
Stayed in March 2024
Reviewed: 11 March 2024
Brooke
AustraliaNothing
Our cabin was roomy and clean. The kitchen contained a fantastic range of appliances, including a coffee machine. The whole park is well maintained and the staff were lovely. Location was great being in between 2 beaches and an easy 15 min walk to the main street. We will be back.
Stayed in March 2024
Reviewed: 10 March 2024
Lauren
AustraliaFaulty light switch. And the feedback survey asks too many questions
The price was good for the accommodation, close proximity to the beach and shops and things as such.
Stayed in February 2024
Reviewed: 8 March 2024
Carl
AustraliaNestled amid the Norfolk pines on the hill above Surf Beach is just about as good a location as you can hope for anywhere. Amazing location with the waves sending me to sleep. Awesomeness
Stayed in March 2024
Reviewed: 4 March 2024
Jayne
AustraliaWe were located next to the pool. This was fabulous for convenience but not for noise from the water jets / splash area sprinklers which were running 24/7 until I raised this with the office team. Thanks for the really prompt action. We were more than happy for the water features to run until maybe 9pm but not through the night. Timers would be helpful.
The view was great even during the storms! Access to beaches and pool very convenient. We loved that there was such ease of access to the town, the beach markets, lovely walks....... or absolutely nothing. It is simple easy living in a cabin with a view. All that we needed.
Stayed in February 2024
Reviewed: 3 March 2024
Trevor
AustraliaBed was very soft- the softest I have ever slept on- maybe it’s time to buy a new bed in cabin 25
The cabin was excellent The staff were obliging and friendly
Stayed in March 2024
Reviewed: 1 March 2024
Brian
United KingdomLocation fabulous. Friendly staff.
Stayed in March 2024
Albolote, Spain
Listvyanka, Russia
Kyoto, Japan
Avis, Portugal
Victorville, USA
Hvar, Croatia
Dugi Rat, Croatia
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content