Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Queensland hotel reviews
  4. Gold Coast hotel reviews
  5. Reviews of Swell Resort Burleigh Heads

Reviews of Swell Resort Burleigh Heads 4.5 stars

1 Ocean Street, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia

#50 of 121 hotels in Gold Coast

Guests' Choice

Review score

Based on 1418 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 10 January 2024

    9.0
    Great location, short walk to the shops, good sized rooms
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 5 nights

    Great location, short walk to the shops, good sized rooms

    Stayed in November 2023

  • Reviewed: 10 January 2024

    7.0
    Feedback
    • Leisure trip
    • People with friends
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    That our spare bed wasn't organised and no attempt to fix the issue. Just got a text message stating on Sunday we don't have staff to bring bed up. No reply to my text either. I rang on Friday to organise bed, wasn't followed through and no attempt to fix the issue.

    Facilities and location were excellent

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Fabulous stay
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Loved the location of the apartments in Burleigh. Not far from beach or James street. Pool was also a decent size and perfect for our little baby to swim in.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    8.0
    Clean rooms with friendly staff.
    • Leisure trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The late check in process is cumbersome. Any check in post 5 pm is considered a late check, Which seems a bit early to me.

    Clean, friendly staff. Swimming pool.

    Stayed in December 2023

  • Reviewed: 8 January 2024

    7.0
    Great location in Burleigh
    • Couple
    • Superior Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I told staff prior to coming that I would need the parking space and that I was arriving at 8pm. They did not give me a garage key in the check in envelope and the person at the intercom wouldnt help. I ended up leaving my car in the visitor car park overnight

    Great location. Walkable distance to the beach, shops, and restaurants

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Disappointed for money I paid.
    • Leisure trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Broken toilet seat, bath too high to step over for showering, kitchen not well stocked eg. no spatula to flip eggs, pots and pans burnt residue stuck to them, tired apartment. Could not use pool for day due to dark water, 1 of 3 lifts not working for more than 24 hours. Walk to my car park long distance.

    Location, size of apartment

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The windows were not sealed properly and there was a very loud howling sounds each night due to the weather. It made it very hard to sleep well

    The facilities were all great and clean

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Had a great time at Swell resort everything was great loved the location it was central to everything and the facilities
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Its location and cleanliness

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Perfect location, lovely pool area, rooms could’ve been cleaned a lot better!
    • Leisure trip
    • Family with young children
    • Superior 3 Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The room wasn’t properly cleaned, no face washers supplied, broken oven (which made cooking Christmas lunch difficult) & live TV/Foxtel channels didn’t work.

    We had a ground level room which was very spacious. Pool & bbq area literally at our doorstep but still also very private.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    We thoroughly enjoyed our stay. It was a lovely place and made for a relaxing family holiday.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights

    The lift that lead to the street meant walking past the rubbish area. It was a little smelly and the area could be better kept clean.

    The location was excellent for access to the beach and also the shops as we did not have a vehicle so were able to walk everywhere. The room was fantastic. The furniture and beds very comfortable. The pool and spa were clean and at a good temperature. The area surrounding the pool was also clean and well serviced. We were fortunate to have a room at the front of the resort which was much appreciated. It was great to be able to see the ocean. We loved the fake grass on the balcony and appreciated the outdoor setting to sit and relax. The only down side to the room was the traffic noise, especially at night. We arrived after the office was closed and the late check in process was easy. We also appreciated the opportunity to have a late check out on the morning we were leaving.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    If you’re thinking about it, do it. The best location for beach, shops, restaurants & walks
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The cleanliness of our room.

    Location is sensational

    Stayed in December 2023

  • Reviewed: 27 December 2023

    7.0
    It was lovely and would definalty stay there again as such the best location.
    • Leisure trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 7 nights

    Reception was not always open for that long on the weekend. My friends couldn't get beach towels as not open. You had to supply yourself with more toilet paper. Would of liked a couple of extra towels/tea towels as had to wash ours.

    I loved the view from our room. The location was so handy to everything food, beach and shops just a 2 minute walk. The staff were very friendly and helpful. The pool was nice and warm especially in the afternoon. Bus location 1 minute walk no need for a car. We had a 2 bed room and 2 bathrooms, the room was very roomy and comfortable.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No staff there at checkin which was 2pm. Room was not clean. We had to rewatch all plates etc in kitchen. For the price we paid thought the standard would be higher

    Was in a fantastic location.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    We stay here often and are always satisfied. The rooms are always clean and equipped with everything you need for an enjoyable stay. Staff are always friendly helpful and welcoming.

    Stayed in November 2023

  • Reviewed: 24 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Had problems with the dishwasher, dryer and BBQ but those were relatively minor.

    Top location with good facilities.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior 3 Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    getting out of the carpark was very confusing

    family friendly

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Excellent location at a very reasonable price. Would definitely stay again!
    • Leisure trip
    • Couple
    • Superior Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Unfortunately there was night road works happening during our stay so very noisey but otherwise everything else was fabulous!

    Self contained unit with spectacular view of the ocean. Walking distance to beach, shops and restaurants. Fabulous location!

    Stayed in November 2023

  • Reviewed: 18 December 2023

    7.0
    Good value. Functional hotel. Great location.
    • Leisure trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Thought I booked a 2 bed 2 bath apartment. Was 2 bed 1 bathroom and extra toilet with basin. So double check.

    Great location. Good value for money hotel. No frills, but clean and comfortable.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The pool could have been cleaner it was murky and because of that I didn’t swim.

    Location was great close to eateries and the beach. The room we had was super spacious and well set out.

    Stayed in November 2023

  • Reviewed: 14 December 2023

    7.0
    it was great
    • Business trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 5 nights

    Washing machine leaked onto bathroom floor

    location. cleanliness. staff.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 2 nights

    After hours key collection

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very much enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights

    Only had 1 wine glass. Communication from the hotel about check in was pretty poor. Only got the details via email, the day after we arrived. coffee table was either broken/not put together properly, as it was quite "wobbly"

    Great location, with easy walk to beach, shops, cafes and restaurants. The room was very clean and spacious. The pool was a great size and had good shade and seating.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Big, Brash and Central
    • Leisure trip
    • Couple
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights

    The place is getting a bit "tired" and a face lift may be in order. Also, we could not find ay luggage trolleys in the car park so a few trip to the aparment from the car were needed.

    if you like your Resorts big, not too tall and close to everything, this is the place for you. Easy (flat) walk to SLC, Bowls Club, a selection of pubs/clubs and street food places to eat and drink. But be aware, at schoolies time, there are many thin, buff, well tanned people crowding the streets but that's Goldie for you!. We had a 2-brm unit with an outward looking balcony on the top floor. I particularly liked the allocated parking and secure roller door access. Access from the carpark is via one of two elevators. There are a number of "wings" built around a central pool area.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No dish soap

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    excelent
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Fly screens on patio doors

    The pool was easily accesible and well maintained

    Stayed in December 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: