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  5. Reviews of Swell Resort Burleigh Heads

Reviews of Swell Resort Burleigh Heads 4.5 stars

1 Ocean Street, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia

#50 of 121 hotels in Gold Coast

Guests' Choice

Review score

Based on 1410 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights

    Radio did not work and drains blocked in downstairs bathroom which caused a smell. Some cupboards were still dirty with dried coffee stains. Walls were patched up and tired.

    Loved the location, design and space

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There were no fitted sheets on the bed and also there was no frying pan which was a bit annoying.

    The location was good and it was a nice and spacious room, easy to access.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Overall a good apartment for a family stay or group holiday.
    • Family with young children
    • Superior 3 Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The door had a broken lock and was actually open on arrival - while the door did lock it felt unsafe. The parking set up is quite confusing but secure. The apartment could have been cleaner. There was so much fur around the extractor fan in the bathroom it didn’t work!

    Great Location Friendly helpful Staff Spacious Well equipped

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Building near hotel. No soap, coffee or small milk on arrival.

    Close to club and beach. The appt we had was a good view.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Love the location & cleanliness of the apartment, pity about the night noice
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The tram line being constructed below throughout the night and early morning which made sleeping next to impossible. Did purchase earplugs for the second night which made it bearable.

    Cleanliness and location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Great spot, easy parking, good pool and always a lounger available.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 6 nights

    It would be nice if the rooms were serviced and towels changed during a weeks stay.

    We have been regular visitors here even staying 3 months at one stage.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    It was ok. I would not stay there again
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    You could not get from the room to the reception without going through the carpark.

    The property was close to beach and shops

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Overall loved it
    • Leisure trip
    • Couple
    • One-Bedroom Standard Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Some of the utensils had some food stuck on them

    Location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Great value and location
    • Leisure trip
    • Solo traveller
    • One-Bedroom Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t get full blockout the way the blinds were set up.

    The room I was given was huge and was positioned at the front, the development is getting a bit dated though. Great location and walking distance to beach and National Park. Great value for money

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Laidback
    • Leisure trip
    • Solo traveller
    • One-Bedroom Standard Apartment
    • Stayed 3 nights

    The after hours check in was very slow & the safe wasn't working so it took extra long

    Location was perfect, it was walking distance to both shops and the beach The pool had the most stunning view

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior 3 Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Not much to dislike except alot of roadworks outside the resort

    Location, facilities in the apartment, services at the reception was awesome friendly staffs. Lots of shops close to the resort and great view

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Overall we had a great time
    • Leisure trip
    • Couple
    • One-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom lighting was woeful and very dull. Not great for makeup purposes either. The lounge furniture was dated and needed to be upgraded/refreshed

    Location was excellent. Beach just a very short walk and we were lucky from our room you could see the surf

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Nice place to stay
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great Place to stay. Friendly staff and great location.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights

    ....

    Stayed in March 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Close to the beach and Burleigh business district. Could walk everywhere. Great pool areas and well equipped little gym. Would definitely stay again.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    great
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 7 nights

    Had to repeatedly ask staff to fix blind in my room. It took them 3 days of constant reminders to get it done

    location, pool, gym

    Stayed in March 2024

  • Reviewed: 11 April 2024

    8.0
    I use to live at swell apartments 10 years ago and they have really changed the vipe with fresh art work and place looks
    • Leisure trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Shower was to small and needs updating shower head

    Friendly staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Apart from
    • Leisure trip
    • Couple
    • One-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The tv remote/s were very difficult to use and get required stations. Very frustrating & we actually gave up on it after no service success on free to air stations we were trying to get (& out of office hours so no one to ask for help). Our access scanner also didn’t work for the car park access lift; reported this and got it rectified for day 2 of our stay.

    Location close to beach & James St.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Excellent holiday, we loved the pool, proximity to beach, national park, eateries.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The 2nd bedroom light didn't work, some issues with the televisions. Not major issues and did not impact our enjoyment.

    Very spacious, well equipped, good appliances and very comfortable.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Burleigh heads is beautiful and the Swell resort is the perfect place to stay. We loved it!
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The floor in the ensuite bathroom hadn’t been cleaned well and there were long dark hairs on the tiles from previous occupants. Smells in the hallway.

    Great location, lovely spacious apartment. Well stocked kitchen. Wonderful clean pool and spa. Great bbq facilities and parking included.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights

    We only had a few glasses

    The furniture in the second unit was very dated.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Really enjoyed our stay.
    • Leisure trip
    • Couple
    • One-Bedroom Standard Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The bed was hard and the kitchen utensils and glassware minimal.

    The location is excellent but the furniture and room facilities were old.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Nice stay… could be better.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Dishes and utensils were dirty. Didn’t had towels when we arrived. No condiments only cook utensils…

    Location. Free carpark.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    It is a great location and if you have smaller children the pool area is lovely.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights

    BBQ very dirty; dishwashing rubber coming off, had to check because otherwise floor would flood; coffee machine dirty. I really recommend a BBQ cleaning 'kit' be provided as it is hard for travellers to have the things needed to clean it after use. Outside 'party' lights weren't working (room 1122), so just had 1 really bright fluro light out there; this room needs a kitchen utensil and crockery clean out; the stove top wouldn't work if you used a copper based pan; yet there are copper based pans in the cupboard which you therefore can't use. Outside laundry floor dirty, must be difficult to keep clean though out there; worked well though.

    Beds, very comfortable, clean; downstairs rooms nice and dark when blinds drawn; please put block-out blinds in upstairs room. Room configuration good, easy access to trash. Bathrooms lovely and clean. Rooms generally quiet and good cupboard space in downstairs cupboards; extra blankets good, air con great. Maybe do a 'tidy up ' of the blankets etc to make it look more presentable. TV and Foxtel great; possibly include a sun lounge on the deck?

    Stayed in April 2024

Showing 1 – 25

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