Pool and rooftop was closed, which sucked because that’s one of the reasons I chose this property. No concessions made.

Stayed in February 2024

The morning breakfast is lacking something. I thought they will cook something but I’m waiting so it’s just cereals, bread and coffee. But it was nice and self serve..

The value of the price and location as it was located beside Central Station, UTS and Haymarket. And they value equality for everyone.

Stayed in March 2024

I appreciate one of your Japanese staff. My check-out time was 10 am on that day. However, I mistakenly thought my check-out was the next day. I was worried because I did not have a place to stay, but your staff temporarily provided me with a card I could use until 9 pm, so I could comfortably wait until my landlord came. Thank you.

Stayed in February 2024

There are no power points next to the bed.

Perfect location. You can get anywhere from here.

Stayed in February 2024

They've over complicated check-in so that takes a while even if you have done their online check in process. Got an email asking me to check-out online too, which I didnt need to do, it was a quick 'here's the keys, cheers' at reception. Price - fully took advantage of people needing last minute accommodation, and while T swift was in town.

Comfortable bed, good shower. Plenty of tea, coffee, and milk provided which was great! Communal workspace on our floor was nice too.

Stayed in February 2024

The cieling fan was right next the lights in the room, so I meant that the light cast a shadow, and the room was like a disco ball flicking all the time.

Great location, easy to get around.

Stayed in March 2024

Needed a bit more information about all the facilities

The staff are super friendly. I had to go downstairs to get help as the bathroom on my floor wasn't open and needed to leave early. All was well though.

Stayed in February 2024

Great location, near station, Chinatown, trams.

Stayed in February 2024

Showers were dirty and people had left rubbish in the cubicles

Location. Ease of access

Stayed in February 2024

Kitchen was not v clean, lots of people had not cleared up after themselves

We stayed in a private room which was clean with a great bed. Place was quiet with kitchen facilities available. 30 min walk to ferries and opera house etc .., a short walk from Central station.

Stayed in January 2024

At peak times the kitchen usually requires a 3 to 10 minute wait for an empty cooker and there is often no seating.

The accommodation is clean and tidy, hygiene is cleaned even and you can use the jacks in the cupboards to charge your devices. The air conditioning is stable but can be a little chilly for the lower bunks. The laundry room is great.

Stayed in February 2024

The air conditioning in our room was completely inadequate (217) weeks ago were more comfortable with the door open which is obviously not ideal

Excellent location and set up

Stayed in February 2024

needs to upgrade to pod bunks

Great location close to transport

Stayed in February 2024

The really dirty carpets 🤢

Very central

Stayed in February 2024

No plug adapters available in rooms. A bit dusty

Perfect location, right at the tram stop Haymarket. Good price for Sydney. Towels available free of charge. Good big kitchen/lounge area at 1st floor

Stayed in February 2024

Card acces for toilets.

Great location. Nice kitchen and common areas. Breakfast option.

Stayed in January 2024

Easy access to train

Stayed in December 2023

The room itself was fairly clean, the floor definitely could have have used another vacuum but it was fine. But the bathroom was not clean. The shower was grotty with product residue and the floor had other people's hair left on it.

Amazing location. 2 minutes walk from Central Station and the light rail right out the front. Staff were friendly and helpful. I took my 13 year old daughter so we had a private room with ensuite. The bed was comfy, and the little tea station was a nice bonus. The teenager appreciated that the tv had Netflix and YouTube!

Stayed in February 2024

No bidet in the shared toilets, and no tissues in front of the sink. Price was also more expensive than other youth hostels.

Location was premium, right across Central Station and tram stop. Facilities were clean, kitchen was abundant, water was free, wifi was fast. Double room was fairly spacious, mattress and pillows were soft. Availability of luggage storage before and after check-out was convenient.

Stayed in February 2024

Continental breakfast was OK. Location was right in the heart of Sydney CBD.

Stayed in January 2024

Central and nice to catch with backpackers

Stayed in January 2024

The rooms could have been cleaner. There was stains on some of the sheets for the bunk beds, those went straight back downstairs. A bit of noise from roadworks late in the evening but didn’t stop us sleeping. Unfortunately the rooftop and pool area had been closed for refurbishment the day we arrived. We hasn’t been advised this was happening and it was a huge disappointment as it was definitely a reason I booked.

Great location with a light rail stop and train station right outside. We had adjoining queen room and a 4 bunk room which was perfect for our family. Made it a cost effective way of staying in the city. Big rooms and loved the large lockers. The woman at the front desk was lovely.

Stayed in February 2024

Lift was in need of repair

Location. 24 hour reception.

Stayed in February 2024

The really dirty carpet and puffs; disgusting

Very central, comfy bed

Stayed in February 2024

bathrooms were a little rundown but still clean and decent; one stall had no toilet paper when i went late at night, and still had none in the morning when i checked out (not super early); not sure how often they are checked for things like that, i did let the front desk know

very convenient location, affordable, exactly what i needed for one quick night; room was quiet, clean, and comfortable, shared with two other ladies who were quiet; very spacious lockers provided with convenient power outlet inside; felt totally safe; staff were friendly and helpful; check-in and check-out were both quick and convenient; i would definitely stay here again if needed

Stayed in February 2024