80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia
#3 of 325 hotels in Sydney
Guests' ChoiceBased on 1852 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.7
Value for money
8.9
Free WiFi
8.7
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End of dialog contentReviewed: 5 May 2024
Claire
AustraliaBeautiful and clean and very attentive staff. Great location also
Stayed in April 2024
Reviewed: 3 May 2024
Louise
AustraliaBeautiful rooms and comfortable bed. Close to everything I needed
Stayed in May 2024
Reviewed: 2 May 2024
Enrico
AustraliaHa! this one's easy. There's nothing that we didn't like.
When my wife and I initially looked at staying is Sydney we thought The Darling was a little above our price point, but we thought 'Why Not' let's treat ourselves. Well, let me tell you... staying at The Darling was possibly the best experience we've had in any kind of accommodation. From the initial discussion with Alan at reception we were made to feel special, getting a card, flowers and a beautiful little treat for our 15-year anniversary. Then there was Ian, my god this man knows how to make guests feel like the center of attention. Taking us aside and providing us with valuable information about our stay and how and what to see around Sydney, Hooking us up on our first morning with a coffee and orange juice, I'm not lying when I say there was no reasonable request that went unheard, Ian was truly brilliant!! Also Cameron at reception who organised a Medic for my wife after she hurt her hip and Habib who took us around Star Casino to show us where everything was. I can go on and on but I think you get the picture... If you stay in Sydney do yourself a favour and stay at The Darling, you wont regret it!!
Stayed in April 2024
Reviewed: 29 April 2024
Jessica
AustraliaThe gym didnt have many strength machines and no bench to use the free weights.
Particularly appreciated the extra customer care from the staff. Especially the staff that tidy our rooms up
Stayed in April 2024
Reviewed: 26 April 2024
Jodie
AustraliaOn check out there was a little confusion with food/drink credit. It got rectified fairly quickly.
Beautiful Room, Location and Staff. Excellent Breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Garry
AustraliaJust wonderful
Stayed in March 2024
Reviewed: 24 April 2024
Amanda
AustraliaIf I’m being picky I’d like a better choice of tea in the room but that’s so minor
Clean and well maintained
Stayed in April 2024
Reviewed: 22 April 2024
Rebecca
AustraliaLoved the location, love the darling spa
Stayed in April 2024
Reviewed: 22 April 2024
David
AustraliaNot knowing staff would enter my room while I was out - whilst it was great to have the room tidied in the evening, and slippers left with lip balm while I was out, I had personal items I left out, next time it would be nice to know or be given the option for staff to enter the room in the evening.
Staff were super friendly and accommodating. I've stayed in many top hotels but the staff and attention to service made you feel special, and want to come back. I loved the extra surprises like slippers, bath salts, and lip balm left complimentary.
Stayed in April 2024
Reviewed: 19 April 2024
Brian
AustraliaWell located closed to cbd
Stayed in April 2024
Reviewed: 19 April 2024
D'mello
AustraliaThe staff and service at the darling are beyond exceptional. I was there with my family and there isn't one negative thing I can say about the entire experience. Having travelled a lot domestically, I've stayed at several hotels and not one comes close in terms of service.
Stayed in April 2024
Reviewed: 18 April 2024
Peter
AustraliaNot strong lighting in room at all
At corner of casino
Stayed in April 2024
Reviewed: 18 April 2024
Samantha
AustraliaWe were greeted promptly on arrival and Cameron even upgraded our room! I can’t thank you guys enough for that - I am a worn out small business owner and actually felt I had had a mini break. Thankyou for everything x
Stayed in April 2024
Reviewed: 14 April 2024
Sally
AustraliaPrice
Staff
Stayed in April 2024
Reviewed: 14 April 2024
Hannah
AustraliaNil
Was big beautiful and open, very friendly staff more then willing to meet all your needs
Stayed in April 2024
Reviewed: 12 April 2024
Tariq
Australianothing, everything was amazing
The space and the luxury
Stayed in April 2024
Reviewed: 11 April 2024
Ahmed
United Arab EmiratesCharge to deliver room service (first time i experienced this)
Great location
Stayed in April 2024
Reviewed: 11 April 2024
Joan
AustraliaVery clean and friendly staff
Stayed in April 2024
Reviewed: 11 April 2024
Brett
AustraliaBeautiful room, staff were so amazing and provided the best service
Amazing staff- the concierge Ian went above and beyond
Stayed in April 2024
Reviewed: 11 April 2024
Mark
AustraliaThe breakfast at the japenese restaurant was very disappointing cold and bland no flavour what so ever maybe you should harvest as breakfast option I gather as we were the only ones in there that everyone went to harvest for breakfast anyway as we did the following 2 mornings at a cost to us
Stayed in April 2024
Reviewed: 11 April 2024
Tarunveer
AustraliaMain pool was not heated. No pool for kids.
Stayed in March 2024
Reviewed: 11 April 2024
Natasha
AustraliaThe staff were amazing. They really made a beautiful location an outstanding experience
Stayed in April 2024
Reviewed: 9 April 2024
Denis
AustraliaThe location Valet parking Service
Stayed in March 2024
Reviewed: 7 April 2024
Andrea
United KingdomHad breakfast included, prefer a little more choice including your standard continental options.
The staff were amazingly friendly and helpful, from the porters to the cleaners to the reception staff. They kindly assisted us with any requests we had. The day spa was the best I've been too, such a lovely experience.
Stayed in April 2024
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