26 William Street, 2304 Newcastle, Australia
#35 of 121 hotels in Newcastle
Guests' ChoiceBased on 956 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.4
Facilities
8.6
Staff
9.0
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 28 April 2024
Sophia
AustraliaThe wifi was a bit slow, and the TV was a bit small
I liked the huge bed and bathroom. The toiletries provided was great too
Stayed in April 2024
Reviewed: 25 April 2024
Julie
AustraliaThe bed was very uncomfortable and air con could not be adjusted.
Friendly staff and variety of eating options.
Stayed in April 2024
Reviewed: 22 April 2024
Toni
AustraliaThe hot water took a while to warm up to the temp I like. First world problem, really.
The bed was really comfortable, and the room was large. The room was also quieter than we expected, being on the end of the building near a road. While we didn't use it, it's always a bonus to have a mini-bar.
Stayed in April 2024
Reviewed: 20 April 2024
Kathryn
AustraliaTv and cd player not working in lounge room Being seen in bathroom not private enough when showering
Proximity Convenience
Stayed in April 2024
Reviewed: 12 April 2024
Steven
AustraliaStaff were super friendly and very helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Cathy
AustraliaLack of parking and long walk with luggage
Convenience
Stayed in March 2024
Reviewed: 10 April 2024
Andrew
AustraliaRoom was musty and needed airing out. Drinking glasses were not washed and the whole room appeared tired and in need of a lick of paint and a good deep clean of the carpet. Blinds had rust marks. Stains and some wallpaper missing. I have stayed at this hotel for many years across several companies. Its just in need of a freshen up in my opinion to bring it back to the great hotel it was in the past.
Location is great staff very friendly and helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Bruce
AustraliaNothing.
The room was quiet and very neat and clean. Being attached to the Leagues club was very convenient. The bed was comfortable and the bathroom was well presented.
Stayed in March 2024
Reviewed: 5 April 2024
Caitlin
AustraliaThe moldy smell
Club next door with steak house
Stayed in March 2024
Reviewed: 28 March 2024
Donna
AustraliaBlind didn’t work in the room and wallpaper was coming off the wall.
Great hotel, clean and friendly staff.
Stayed in March 2024
Reviewed: 26 March 2024
Matt
AustraliaNothing really!
This is a perfect location; easy to find, secure (gated) car park for guests and adjacent to a major club/entertainment venue for dining etc (without the noise!). Check-in was seamless and barely 20 seconds - unlike many high end hotels. They knew I was coming and after showing ID, I had the keys - all done! Room was huge with the biggest daybed I've ever seen and a dual shower setup.
Stayed in March 2024
Reviewed: 19 March 2024
Vanessa
AustraliaNothing
It had everything I needed, including a pedestal fan, I loved that I could have breakfast brought to my room and it was very convenient having food located close by.
Stayed in March 2024
Reviewed: 12 March 2024
Joanne
AustraliaComfortable room and good facilities on site
Stayed in March 2024
Reviewed: 8 March 2024
Janet
United KingdomThe strong smell of plastic in the room
Comfortable bed Lots of storage space
Stayed in March 2024
Reviewed: 1 March 2024
Gail
AustraliaRoom air-conditioning did not work. Friday when arrived it was 37 outside and room temp 27. Went to reception, asked to have checked. Not working. Offered us another room upgrade apparently. We went to dinner at club next door, came back and staff moved us to another room. Supposed to be upgrade. It was half the size, no spa bath, but air con worked. Room smaller as refurbished. Not impressed with upgrade. Went to reception to see if could have air con fixed in original room so we can move back. Out for day Saturday got back moved us back to larger original room on 3rd floor with spa as air con was working. Happy with this. Used spa bath. Convenient to club for food breakfast etc
Location. Easy access to West Club. Meals great. Happy hour $5 drinks. Room large with spa bath.
Stayed in February 2024
Reviewed: 20 February 2024
Samantha
AustraliaBroken air con broken toilet
Prox to club. Joshua on front desk.
Stayed in February 2024
Reviewed: 20 February 2024
Mike
AustraliaComfortable and good value for money
Stayed in January 2024
Reviewed: 19 February 2024
Rebecca
AustraliaMattress on the bed was too hard. And no where to eat food. Only 1 chair and a computer table to eat at.
Location, size of room
Stayed in February 2024
Reviewed: 16 February 2024
David
Australiabed was good and room was very tidy.
Stayed in February 2024
Reviewed: 15 February 2024
Ian
AustraliaDecor starting to show its age
Quiet , clean , comfortable . Club next door for dinner
Stayed in January 2024
Reviewed: 13 February 2024
Bazz
AustraliaBed not that comfortable
Location and facilities.
Stayed in February 2024
Reviewed: 10 February 2024
Keiron
Australia- No under cover parking. I had a new Mercedes and I thought everywhere has under cover parking at $300+ a night. When I asked about it he told me I could leave my car where I was parked which wasn’t undercover even
Location, and cleanliness
Stayed in February 2024
Reviewed: 8 February 2024
Pamela
AustraliaNo problems
A convenient and well designed hotel
Stayed in February 2024
Reviewed: 25 January 2024
Ian
AustraliaDecor starting to get a little dated
Quiet , comfortable ,clean , club next door
Stayed in January 2024
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