Reviews of The Island Gold Coast 4 stars
3128 Surfers Paradise Boulevard, Surfers Paradise, 4217 Gold Coast, Australia
#33 of 121 hotels in Gold Coast
Guests' ChoiceReview score
Based on 2141 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
9.0
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Location
9.3
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Facilities
8.7
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Staff
9.1
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Value for money
8.5
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Free WiFi
8.2
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Reviewed: 1 May 2024
Robyn
New Zealand10 reviews8.0“Short and great stay at a lovely hotel”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Not the best noise cancelling within the rooms
Great location Very vibey and trendy Great housekeeping
Stayed in April 2024
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Reviewed: 1 May 2024
Laurie
Australia8 reviews10“We had a great time staying here.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 7 nights
Nothing
Room had 2 large beds, location in centre of town easy to get every were, breakfast was included in the stay and what a great meal it was. Staff were very friendly and helpful, we would certainly stay here again and would certainly recommend it to anyone.
Stayed in April 2024
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Reviewed: 30 April 2024
Craig
New Zealand9 reviews8.0Very good- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
A little noisey at night
Location and meals were good
Stayed in April 2024
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Reviewed: 29 April 2024
Anja
Australia12 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
The pool area could need a refresh, the chairs didn't look inviting.
Great location, very close to the beach and shops. It has an on-site roof top bar with DJ.
Stayed in March 2024
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Reviewed: 29 April 2024
Eliza
Australia5 reviews9.0“Fantastic, works definitely stay here again”- • Leisure trip
- • People with friends
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted via mobile
If you were on a lower floor facing the from it may have been a bit noisy, but we were in the top floor, facing the back of the building & it was completely quiet
The location was fantastic, completely central, lots of bars & restaurants around and tram stop out the front. Staff were friendly and very helpful. Rooms were spacious and comfortable.
Stayed in April 2024
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Reviewed: 29 April 2024
Flow
Australia2 reviews7.0“Good facilities and accomodating staff it suits the party people.”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Noise
Its noisy especiallt during weekends. Its good for party people.
Stayed in April 2024
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Reviewed: 27 April 2024
John
New Zealand2 reviews10“We will return!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
We moved one of the couches closer to the tv and rubbish was underneath, so it hadn't been cleaned properly, but everything else was great.
After many years not staying at the Island and returning has just been awesome, I want to thank the owners for the wonderful renovations, we enjoyed our stay and look forward to returning. Staff were excellent.
Stayed in April 2024
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Reviewed: 26 April 2024
Amanda
Australia8 reviews9.0“Would stay there again.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast wasn’t great
Great location. Great staff. Great facilities
Stayed in April 2024
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Reviewed: 24 April 2024
Todd
New Zealand1 review9.0“Staff were extremely knowledgeable, quick check in and next time I book I will be using your on site amenities, as the r”- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
The shower would run under the glass into the tiled bathroom floor in front of toilet and drain there.
That I had a room on the 9 th Floor. Amazing view.
Stayed in April 2024
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Reviewed: 23 April 2024
Stef
New Zealand21 reviews2 helpful votes9.0“Girls trip”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Construction across the road a little loud during the day.
Close to everything. Great restaurants on site. Spacious rooms and good bathroom. Pool area well equipped and clean pool side bar. Slight ocean view. Nice city lights at night. Great underground parking easy to find
Stayed in March 2024
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Reviewed: 22 April 2024
Tamzin
United Kingdom11 reviews10Exceptional- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Love the location, the rooms are a great size and always clean! Staff are always super friendly so we’ve been back multiple times now and will continue to come back :)
Stayed in April 2024
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Reviewed: 21 April 2024
Ana
Australia1 review9.0“Would definitely stay again 10/10”- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really just that it was very noisy nightlife.
Beds were super comfy! Great value for price for a last minute deal. Very clean!
Stayed in April 2024
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Reviewed: 18 April 2024
Terri
Australia18 reviews10“Excellent will always go back there.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean, friendly staff great place.
Stayed in April 2024
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Reviewed: 16 April 2024
Nigel
Australia14 reviews10“Highly recommend this resort style hotel. 10/10”- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I love that it definitely felt more like a resort than a hotel. The staff were super friendly and accommodating and all the ammenities were great too. I like that you can order food and drinks from the poolside as well as the rooms. I’ll definitely stay here again.
Stayed in April 2024
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Reviewed: 15 April 2024
Zihan
Australia15 reviews7.0“pros&cons”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted via mobile
there were parties on all nights during our stay. I understand there were different events on their rooftp bar but so noise for our little kids to go to sleep.
the staff were super friendly and helpful. They kindly helped us to their best.
Stayed in April 2024
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Reviewed: 14 April 2024
Matthew
Australia5 reviews10“From booking to leaving couldn't fault the service and exceeded expectations on the Hotel”- • Leisure trip
- • Solo traveller
- • Deluxe Twin Room
- • Stayed 1 night
The whole experience was awesome from the booking to the staff throughout the entire Hotel complex , unfortunately I never had the opportunity to try the food but no doubt next time I will be staying on the Gold Coast I will.
Stayed in April 2024
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Reviewed: 11 April 2024
Cassandra
Australia6 reviews9.0“Great location with comfortable and clean room”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 1 night
- • Submitted via mobile
If anything to fault it’s that the view of the carpark outside was unappealing.
Convenient location. Clean room and facilities. Easy to locate.
Stayed in April 2024
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Reviewed: 11 April 2024
Danny
Australia27 reviews1 helpful vote8.0“Central location with comfortable beds, reasonably priced, and overall, a really good experience.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
Didn't realise there was a rooftop bar, on a Saturday night. Rooms are NOT soundproof, and bar is open until about midnight, so if you're a light sleeper, this perhaps isn't the hotel for you. Note that the noise from the street etc was pretty minimal. The comfort, location, and breakfast balanced out the bar noise.
Rooms were well appointed, with comfortable beds. Shower was AMAZING, as were the calibre of the shower toiletries. There was plenty of room to sit at the bench in the room and work as necessary. View from the verandah was nice as well, ocean could be seen quite easily. Breakfast downstairs in the morning (not included - happy to pay though) was fantastic! Compliments to the chef, who made one of the best eggs benny ever. Hotel was central to Cavill Mall. Pool was really pretty (and freezing), at least the outdoor spa was warm!
Stayed in April 2024
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Reviewed: 10 April 2024
Hill
Australia1 review10“A wonderfully night away”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Leaving
Central location, nicely updated accommodation and brilliantly friendly staff.
Stayed in April 2024
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Reviewed: 9 April 2024
Romany
Australia1 review10“delightful stay at The Island Gold Coast: Upgraded suite, beautiful views, exceptional staff!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
A little noisy being in the heart of Gold Coast. Unfortunately, you can hear a lot of what goes on outside, But if you are a deep sleeper like my boyfriend, then this just wouldn't class as an issue. I am a lighter sleeper, yet still feel overall content with our stay!
My boyfriend and I stayed at The Island Gold Coast after a road trip from Sydney heading back to Brisbane. When booking the room in the car, I loved the pictures and the vibes and went with my gut and booked! I put in the comments section that my boyfriend had come all the way from Finland to visit me here in Australia and that we were looking to have the best last evening together and The Island staff went above and beyond for us. We booked a basic room and were upgraded to a suit on the 11th floor. We had the best view in the hotel from our balcony and overall this gave us the best experience. We hadn't had the best of luck with our rooms in previous hotels but we were together so we tried to not let that bother us. This upgrade and the quality of the room and the generosity of the staff really boosted our spirits allowing us to be the best version of ourselves that night and we look forward to visiting Gold Coast again and staying here at the Island hotel. Also, the food downstairs was delicious! Also LOVED the salon quality soaps and shampoo in the shower! Perfect after a swim in the ocean. Location is fantastic, you can see the ocean from your balcony.
Stayed in April 2024
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Reviewed: 9 April 2024
Alex
New Zealand25 reviews9.0Superb- • Leisure trip
- • People with friends
- • Classic Twin Room
- • Stayed 5 nights
- • Submitted via mobile
A bit dated compared to photos but overall for the price no complaints
Great close location, value for money excellent, house keeping go above and beyond and are a real asset to this place! Roof top bar is cool and good pool + spa
Stayed in April 2024
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Reviewed: 7 April 2024
Mary
Australia3 reviews8.0“Overall was ok close to everything.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Only has 1 pool and looks like they don’t clean the pool at all. The water is very cloudy. So much glass cups and left trash around the area. No one cleaned overnight.
We like the location as it is close to surfers beach, shops, restaurants.
Stayed in April 2024
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Reviewed: 6 April 2024
Sonya
Australia6 reviews7.0“Was a little loud didn’t know was a pub y der neath till arrived”- • Leisure trip
- • People with friends
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Convenient
Clean
Stayed in February 2024
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Reviewed: 4 April 2024
Kylie
Australia7 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Was lovely and clean and the staff were so friendly and welcoming.
Stayed in April 2024
