No view to speak of which was disappointing, but given the location there is really no view to be had.

The a la carte breakfast was good. You can have a $40pp breakfast if you like. Very central and handy to walk around the CBD

Stayed in April 2024

Room could do with more hooks in the entrance for coats (was raining) and in the bathroom. Found the dining onsite a bit overpriced and the change ofmenu at 11am to be problematic. On a Saturday looking for late breakfast a la carte and nothing was appealing on the lunch/evening menu to meet that need so went elsewhere. Spice bar advertised some form of happy hour, but the menu didnt present that. had a $25 cocktail that had an additional weekend service charge added on. Dissapointing. Surcharges generally, booked online but then paid further surcharges on top of online price. Think that is deceitful

room was spacious, well appointed, modern and good use of tech. Reception was friendly and helpful. Used an umbrella during the stay which was useful. $20 Environment credit a good inititive. Did not need room servicing for a weekend stay.

Stayed in April 2024

Location was fantastic. We flew in and took the train to museum station which was just a block away from hotel. The rooms were beautiful everything worked well. It was a very nice reception and designed in a personal way.

Stayed in April 2024

the bathroom layout. there was no privacy and no hook in the shower unit to hang a towel or robe. because of the no privacy we didn't have a shower there, we travelled home to have one. I don't know what people would do if they were staying there with a friend or on a business trip and sharing a room with a business colleague.

the newness and the staff member at check in was very helpful.

Stayed in April 2024

For the first room the in-house system didntnwork I.e lights, tv and so on so had to change rooms. Limit control panels I.e not one in the bathroom, and they don't illuminate at night.

Stayed in April 2024

Would be great to have drinking water/ mini bar or room service as it is a little bit far from food after working hours.

My third time staying here for work. Boutique but very grand and high-end, very value-for-money with this price and location and very silent environment, especially for business travellers. Staff is nice, room is clean with good smell. Basically I like staying here and can sleep very well.

Stayed in January 2024

Excellent location, great staff and wonderful breakfast

Stayed in April 2024

A little road noise at night

Stylish and clean. Staff were very helpful

Stayed in April 2024

A hook to hang towels and cloths in the shower room would be awesome - but that’s a minor detail

Excellent location close to Museum Station. Great facilities. Modern room and very comfy bed. Love the iPad which controls curtains, lights, aircon and the TV.

Stayed in April 2024

Service for breakfast on our second day was very slow - but the wait staff did try to accommodate us with a packed breakfast when we ran out of time to stay for our cooked breakfast as planned.

Lovely room! Great location.

Stayed in January 2024

Nothing

Comfortable and great staff

Stayed in February 2024

I think for a hotel of this standard, they should invest in higher quality tissue and toilet paper (but that's a detail)

Well decorated, very clean and very comfortable room. Comfiest bed and pillows ever. Special mention to the very efficient French receptionist who checked us in in no time (didn't catch her name!)

Stayed in March 2024

The flow of the hot water

Everything!

Stayed in March 2024

The workman working outside the hotel, as you walk to the entrance.

The location of this hotel is fantastic. Oxford Street, Town Hall, Circular Key etc is all either walking distance or jump on the monorail.

Stayed in March 2024

Great location, very nice setting

Stayed in February 2024

The door was extremely heavy and hard to open - from both sides! Required a real amount of effort.

Lovely boutique hotel with great staff and good location. Well designed room with guest comfort in mind. Rey nice.

Stayed in March 2024

rooms are very very small

Location was good , bit of walking for george and pitt st shopping but good bars about

Stayed in February 2024

Comfortable rooms, clean, nicely decorated, location.

Stayed in March 2024

The ipads used to order room service were a little buggy but we got it done eventually.

Absolutely beautiful hotel mixing a modern renovation perfectly with the historical building. Rooms were decorated beautifully and were spacious and comfortable. Block out blinds completely blocked the light and beds were incredibly comfortable so youre guaranteed a good night's sleep.

Stayed in March 2024

Bathroom configuration could have been been larger and better configured.

The general ambiance of the hotel and the quality fit out of the room.

Stayed in March 2024

The staff were pleasant, however I found every staff member I spoke with very difficult to understand. I am used to hearing a variety of different accents, however, people were speaking fast and at low volume levels which made it difficult. I had to ask people to repeat themselves on multiple occasions which I do not enjoy as I feel it comes across as rude. Also, when checking in we asked for a late checkout to which the staff member told us our check out would be 12pm, and there was no addittional charge. I'm not sure if she forgot to confirm the late checkout as on the day of checkout staff were calling us, and remind us that checkout was at 11 - so there was some confusion there. These were all minor issues, but took away from us having a perfect stay with you. The room service menu was some what limited and the rooms could benefit from perhaps some drinks in the fridge (maybe some cans of fizzy drink?) and perhaps a snack bar.

The rooms were modern, comfy and well presented. The modern technology was excellent. The room service delivery was very fast. The hotel reception and wine bar/cafe were gorgeous. The location was great. and even though there were roadworks outside it was still easy to get to/from this location.

Stayed in March 2024

Reception sending us to a room with single beds when a double had been booked

Location is great for the NSW Art Gallery and we could find a good restaurant nearby, and easy to reach Circular Quay to catch the ferry to Manly

Stayed in February 2024

Beautiful, modern and clean rooms

Stayed in February 2024

Windows didn't open in the room!

Everything!

Stayed in January 2024