120 North Terrace, Adelaide CBD, 5000 Adelaide, Australia
#7 of 114 hotels in Adelaide
Guests' ChoiceBased on 1544 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.0
Staff
9.5
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 7 February 2024
Nandor
AustraliaClose to all amenities staff were very helpful and room was very clean throughout.
Stayed in February 2024
Reviewed: 7 February 2024
Neda
AustraliaPool, parking location
Interior design, breakfast, staff
Stayed in February 2024
Reviewed: 5 February 2024
Tania
AustraliaLoved everything but the only negative I have is that there wasn't much that the kids would eat at the Luma restaurant.
We loved our stay in the junior suite with the spa. Lots of space and nice and clean. Awesome shower and huge spa in the room. The indoor pool/spa/sauna downstairs are great as well and perfect temperatures. Staff were super friendly as well and handy having a hotel carpark right across the road.
Stayed in February 2024
Reviewed: 5 February 2024
Christopher
AustraliaBeautiful hotel, staff were excellent. Very central, just up the road from Rundle Mall. Buffet breakfast was very nice.
Stayed in February 2024
Reviewed: 5 February 2024
Jaclyn
AustraliaEverything
Stayed in February 2024
Reviewed: 3 February 2024
Katherine
AustraliaFrom the moment we got to reception we felt welcome by a wonderful team member who allowed us to check in early. Offered fabulous tips on bars and restaurants.
Stayed in January 2024
Reviewed: 2 February 2024
Sharon
AustraliaThe mini bar offering was limited to only sweet snacks and there was not one salty/ savoury item. Also was disappointed that the mini bar was not complementary as another 5 star hotel in the city has a full complimentary mini bar. The restaurant menu is small and I feel there aren't enough protein options in the "large plates" category.
Service and staff were exceptional. Clean room, beautiful facilities.
Stayed in January 2024
Reviewed: 29 January 2024
Rhiannon
AustraliaThe view was terrible and disappointing for the suite i booked, and it had dirty windows. The entry area seemed a waste of space. Kitchen positioned at entry than big empty space, until opposite end where you find the fridge and mini bar.
The bed and bathroom were beautiful, the pillows and mattress were super comfy. Lovely dressing growns, I loved the heated towel racks. Love the pool and gym very clean and maintained. Cocktail bar well presented. Lovely staff all round!
Stayed in January 2024
Reviewed: 28 January 2024
Amy
AustraliaNothing. Everything is amazing.
Everything! Its glamorous and comfortable and affordable!
Stayed in January 2024
Reviewed: 28 January 2024
Veronica
AustraliaHad to make own coffee from machine.
Melissa at reception was amazing👍.
Stayed in January 2024
Reviewed: 28 January 2024
Janice
AustraliaNothing it was all good.
The pool and spa were great. Staff were friendly and helpful. Rooms were cosy and spotless.
Stayed in January 2024
Reviewed: 27 January 2024
Tingting
AustraliaThe carpet in our room looks worn out.
The size of our room is adequate. The beds are comfortable. There's a large bath in our bathroom. We enjoyed the pool and sauna. The parking conveniently locates next to the hotel with a reasonable fee of $30 for 24 hours. Overall we had a nice stay in the hotel.
Stayed in January 2024
Reviewed: 26 January 2024
Melanie
AustraliaNothing
The location of this hotel is perfect. Facilities are great and the staff are so friendly and helpful.
Stayed in January 2024
Reviewed: 26 January 2024
Rebecca
AustraliaSounds odd but the sheets were noisy (a small thing and not bad but kept waking us up)
Staff were helpful and friendly and went out of their way to accommodate any requests. Great location close to tram, shopping and cafes/restaurants. Rooms are lovely with all you need including a coffee pod machine Bar has a great cosy atmosphere and excellent selection of drinks
Stayed in January 2024
Reviewed: 23 January 2024
Sasha
AustraliaNothing
Clean, comfy beds, helpful staff and close to everything
Stayed in January 2024
Reviewed: 22 January 2024
Quintin
AustraliaCar parking should be complimentary
Great location, central to everything
Stayed in January 2024
Reviewed: 18 January 2024
Barbatk
AustraliaNil
Everything. Food at dinner and breakfast was excellent. Location great
Stayed in January 2024
Reviewed: 15 January 2024
J&t
AustraliaThere was nothing that I didn't like about this place!
The rooms were stunning, so fresh and chic. The food was fabulous and we had an incredible visit to Adelaide
Stayed in December 2023
Reviewed: 14 January 2024
Mu'taz
JordanOur room view
Elegant, Clean and organised, Sauna facility, private spa in our room. Very friendly staff and 24 service. We had a very nice stay over the weekend, they presented us with a Happy Birthday card + SA Choc block. we had zero issues. Everything went perfect. We had 12 hours of multi car access parking and we had our luggage and cake stored after checking out til 5 pm.
Stayed in January 2024
Reviewed: 7 January 2024
Sharon
AustraliaNo real view.
Can’t fault anything except not having a view.
Stayed in January 2024
Reviewed: 6 January 2024
Nancy
AustraliaLoved the location and the hotel itself. It has a beautiful restaurant also. We enjoyed a wonderful dinner at Luma and buffet breakfast also.
Stayed in January 2024
Reviewed: 6 January 2024
Anne
AustraliaThe staff are absolutely amazing! Friendly, informative, and go out of their way to make sure we were taken care of. It was not just the concierge, but the cleaning staff, maintenance staff, waiters, management, every single staff member goes out of their way to assist patrons.
Stayed in December 2023
Reviewed: 2 January 2024
Sue
AustraliaNothing
Best hotel for everything
Stayed in January 2024
Reviewed: 1 January 2024
Lynda
AustraliaNothing ... everything was great
Everything... it was great
Stayed in December 2023
Reviewed: 1 January 2024
Che
AustraliaLimited view as it was that of the carpark. Nonetheless, the room was great.
Porterage, and the most comfortable beds ever. Luxurious stay.
Stayed in December 2023
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