Reviews of The Sebel Sydney Martin Place 4 stars
165 Phillip Street, Sydney CBD, 2000 Sydney, Australia
#205 of 325 hotels in Sydney
Guests' ChoiceReview score
Based on 60 hotel reviews
8.0Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
9.0
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Facilities
7.9
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Staff
8.8
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Value for money
7.5
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Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 30 April 2024
Hollie
Australia3 reviews9.0“Easy and convenient”- • Solo traveller
- • Classic Queen Room
- • Stayed 1 night
- • Submitted via mobile
I liked everything.
Clean, very helpful staff at the desk and great location for what I needed.
Stayed in April 2024
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Reviewed: 29 April 2024
Shelley
Australia1 review9.0“Comfortable enjoyable stay.”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 1 night
Nothing.
Everything about the place.
Stayed in April 2024
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Reviewed: 25 April 2024
Melanie
Malta2 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
I didn’t like the fact that at the lobby there isn’t a restroom and we had to go out of the hotel for the breakfast.
Stayed in April 2024
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Reviewed: 22 April 2024
Lauren
Mexico2 reviews8.0“Sebel martin place”- • Leisure trip
- • Family with young children
- • Classic Queen Room
- • Stayed 1 night
- • Submitted via mobile
It was a bit expensive for the room being that there were no facilities on site for guests eg pool. The bells nearby were also quite loud and constant for a part of our stay.
Staff were very friendly and helpful. Room was clean, big enough.
Stayed in April 2024
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Reviewed: 21 April 2024
John
Australia1 review9.0“Lovely, new, comfortable and easy”- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 5 nights
- • Submitted via mobile
No bowls when there’s desert and soap spoons. Chromecast won’t work on tv
Clean,new easy, lovely staff & always accomodating. Would stay again definitely
Stayed in April 2024
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Reviewed: 19 April 2024
Min
New Zealand1 review9.0“Good hotel management & friendly staffs,Thank you for your hospitality!”- • Solo traveller
- • Superior King Room
- • Stayed 6 nights
- • Submitted via mobile
The location was so nice, I enjoyed seeing around Sydney CBD!
Stayed in March 2024
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Reviewed: 15 April 2024
Esther
Australia35 reviews3 helpful votes8.0“Great place for a city stay - so central”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
No views
Location
Stayed in April 2024
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Reviewed: 30 March 2024
Fabiocidlima
Australia6 reviews8.0“All good!”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 4 nights
The restaurant forgot my order, and a cockroach was in the room.
Location and room.
Stayed in March 2024
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Reviewed: 24 March 2024
Jacqulynn
Australia1 review8.0“Really great would stay again but would not have a roll out bed!”- • Leisure trip
- • Group
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
The only bad thing was the roll out bed!! Not comfortable at at all.
Everything was good. Checking in was easy, rooms were very modern and clean. Really central to everything. Would stay again. Great value for money!
Stayed in February 2024
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Reviewed: 17 March 2024
Sarah
Australia6 reviews8.0“Expensive but close to everything you need in the city.”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
Expensive. Does not have a pool. Parking is expensive.
Excellent location. Close to train station and light rail. Walking distance to shops and Circular Quay
Stayed in March 2024
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Reviewed: 6 March 2024
Janine
Australia4 reviews7.0“an adequate place to stay with no extras”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 2 nights
No instructions on using facilities air con, lights, I wanted more info on what was around the location, like restaurants, cafes, etc. the one restaurant recommended was not suitable for me as I am gluten free so no choice.
room was adequate and clean
Stayed in March 2024
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Reviewed: 4 March 2024
Tom
Australia6 reviews8.0“Stayed before, will again. Change of name and renovations seem to brighten the place up a bit.”- • Leisure trip
- • Couple
- • Classic Queen Room
- • Stayed 1 night
Only 2 coffee pods. None at reception when I enquired.
Ease of check in. Perfect location for Sydney Eye Hospital. Forgot my phone charger, they supplied one.
Stayed in March 2024
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Reviewed: 29 February 2024
Johanna
Australia1 review9.0“Luxurious and will be back”- • Leisure trip
- • People with friends
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Extremely comfortable and so close to shops and the harbour. Everything in walking distance. The staff was friendly and readily available. It was great to be able to leave our bags in reception prior to check in.
Stayed in February 2024
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Reviewed: 19 February 2024
Wendy
Australia16 reviews1 helpful vote8.0“With a bit of a tidy up, it could provide a pleasant stay as its location is excellent”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
On arrival, around 5pm, we were met by a male staff member who was very dishevelled and untidy although he did seem to know what he was doing. There was also a serious leak from the bathroom through the wall of the shower onto the carpet. It was saturated by the time we discovered it House keeping did not notice it Also they did not top up our complementary supplies. We were able to get some through reception. There was also a serious stain in the toilet bowl which was very unpleasant and the seat of the toilet would not remain up when in use. Breakfast provided at a local cafe was sufficient
The location was the best aspect of the property
Stayed in February 2024
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Reviewed: 18 February 2024
Anthony
Australia11 reviews1 helpful vote7.0Good- • Business trip
- • Group
- • Classic Queen Room
- • Stayed 1 night
The offsite breakfast location was not a great option as they had plenty of early morning coffee traffic, were not set-up for breakfast at opening time and only had one staff member on.
Proximity to my business meetings the following day.
Stayed in January 2024
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Reviewed: 10 February 2024
Eileen
Australia1 review7.0“Met my purpose”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Being able to access room at 2 not 2.30 .
Location was excellent for medical appointments
Stayed in February 2024
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Reviewed: 2 February 2024
Norman
Australia1 review1 helpful vote7.0“Very good apart from Breakfast and Dinner room service options”- • Business trip
- • Solo traveller
- • Classic Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Poor choice for room service from Barstardo, limited choice at top $. More choice required.
Wasn't clear at time of booking breakfast was redeemed by voucher off site... I was hoping for continental breakfast in room
Stayed in February 2024
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Reviewed: 1 February 2024
Kylie
Australia8 reviews8.0“very comfortable and relaxing”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
Needs more room in the bathroom between the door and the shower when closing door. There is very little room to move to the toilet.
Location was great it was a short walk to a wedding venue at the botanical gardens. Front reception staff were lovely & very helpful. Room was clean & comfortable.
Stayed in January 2024
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Reviewed: 28 April 2024
Jeana
Australia1 review10“Lovely, helpful staff”- • Leisure trip
- • Solo traveller
- • Classic Queen Room
- • Stayed 1 night
- • Submitted via mobile
Good size, lovely staff, clean and very comfortable.
Stayed in April 2024
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Reviewed: 25 April 2024
John
Australia19 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Classic Queen Room
- • Stayed 1 night
No access ramps and access to car park next door very poor
Great staff
Stayed in April 2024
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Reviewed: 18 April 2024
Timothy
Australia2 reviews10“Brilliant staff and a great hotel. I am looking forward to my next visit next month.”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 2 nights
Nothing. The Sebel is great.
The Sebel at Martin Place is in a great location, it has great rooms and is supported by absolutely first class staff. I have already planned my next visit. My thanks to the Team at the Sebel - they are all brilliant.,
Stayed in April 2024
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Reviewed: 18 April 2024
Tan
Australia2 reviews5.0Passable- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Extra charged without giving reason or notifying mail .
None
Stayed in March 2024
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Reviewed: 14 April 2024
Klements
Australia3 reviews4.0“Disappointing”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Room was missing basic facilities like coffee making facilities. Upgraded to include breakfast and got a very small choice of undersized breakfast options at a cafe next door. For the cost of the breakfast upgrade, I would expect a buffet breakfast as per every other Accor room I have stayed in. Very bad value. Room was nice but very small with noisy air conditioning. Signage to the Sebel from Elizabeth street was non existent. Had to call reception to ask instructions. Could have been much better set up. Will not be back
Location and friendly helpful staff
Stayed in April 2024
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Reviewed: 13 April 2024
Philippa
Australia9 reviews10“Hotel was fantastic shame about the breakfast”- • Business trip
- • Solo traveller
- • Classic Queen Room
- • Stayed 1 night
Breakfast was not good the cafe i was sent to was rude and the food took ages and wasnt great
room was perfect size and very disability friendly. Easy to move around the room and very comfortable
Stayed in March 2024
-
Reviewed: 5 April 2024
Kathryn
Australia2 reviews5.0“I doubt I would stay here again.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Room wasn’t serviced properly. No shower gel in shower, completely empty. Mini Bar not restocked properly so now I am trying to have items refunded that were not there to start with. No mini bar list on room, and scanning code didn’t work. Called to advise of wrongful charge, staff member said yes to refund but a week later still nothing so continue to waste my time chasing it up.
Easy access to trains.
Stayed in March 2024
Showing 1 – 25
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