8 Casino Drive, Broadbeach, 4218 Gold Coast, Australia
#43 of 123 hotels in Gold Coast
Guests' ChoiceBased on 5961 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
8.7
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 27 April 2024
Dee
AustraliaThe spa was cold and not enjoyable at all.
It was flashy and fun but the rooms are very expensive for what they are.
Stayed in April 2024
Reviewed: 27 April 2024
Motumahekeheke
New ZealandThe elevator system was annoying.
The swimming pool on the 6th floor was lovely at night. Also it was good to be able to have access to a gym with all my favorite equipment. Ordered room service and was not disappointed! Pacific Fair and public transport handy. Overall a wonderful Easter weekend.
Stayed in March 2024
Reviewed: 27 April 2024
Jonelle
AustraliaHow low the toilet is
The convenience of the whole layout.
Stayed in March 2024
Reviewed: 26 April 2024
Lets
Australiai wish that the staff and facility viewed your historical stays and perhaps offered some bonus for return visitors. as the accommodation isn't always the cheapest so it is a real conscious choose and would be nice to be rewards in some small way. I think $50 each for breakfast is outrageous, while its great, its not $50 great
Rooms are lovely, beds are super comfortable and the checkin/out staff are friendly and efficient. We have stayed here on several occasions and will be staying again
Stayed in April 2024
Reviewed: 23 April 2024
Denise
AustraliaThe room was chilly but we couldn’t get any heating to work. Also don’t like having to pay for parking as a resident. By earning points we were able to avoid it but it seemed an unnecessary inconvenience
Extremely comfortable and clean and the proximity to Broadbeach was great.
Stayed in April 2024
Reviewed: 22 April 2024
Allison
AustraliaThere were three adults sharing the room and two double sized beds. The bed was very comfortable for one of us but not so much for the other two who had to share. It's a bit hard to roll over and spread out in such a small bed without knocking into each other so a queen bed would have been more suitable for two adults sharing.
The location was great and so was the view from our room. We ordered room service during our stay and the food was delicious!
Stayed in April 2024
Reviewed: 21 April 2024
Munns
AustraliaThe key cards didn’t always work in the elevator so sometimes had to take a ride up and down to get to where you wanted to go.
Great location for central Gold Coast, only a 10 minute walk to Pacific Fair shopping centre. Great sized room with plenty of facilities in the room, including hair dryer, iron, kettle and hangers. Once the blinds were down, couldn’t hear any of the music/ noise from outside which was great, and super comfy beds with feather pillows and quilt.
Stayed in April 2024
Reviewed: 18 April 2024
Lee
AustraliaThe rooms are not that big for what you pay for. I guess we are paying for the location. The shower floor wasn’t all that clean. There was a white substance on the floor, possibly left over from the cleaning staff. There were dead insects between the 2 mattresses.
Breakfast was great and all the staff were polite and happy.
Stayed in April 2024
Reviewed: 17 April 2024
Madeleine
AustraliaNo elevators in the parking lot.
Beds were comfy.
Stayed in April 2024
Reviewed: 16 April 2024
Stephanie
AustraliaDid not like some of the surrounding restaurants, one of the restaurants has poor food for such high price, breakfast room service was ok though
Enjoyed both pools, also property was a few mins away from the convention centre, so that was a bonus. Concierge was helpful
Stayed in April 2024
Reviewed: 15 April 2024
Paul
AustraliaRoom was quite small, The bed was old and uncomfortable, The bathroom was tiny, overall I just found it quite dated, The pool area was not inviting, not enough shade.
Service was very good
Stayed in April 2024
Reviewed: 14 April 2024
Dean
New ZealandWe didn't win a jackpot haha
Everything about our stay was a pleasant experience.
Stayed in April 2024
Reviewed: 10 April 2024
Mikaylah
AustraliaNothing
Comfortable rooms, dreamy beds and fantastic location
Stayed in April 2024
Reviewed: 8 April 2024
Pawan
AustraliaRoom did not have sunlight on exposure which made it bit stuffy.
Location is absolutely best. I would give full stars for the cleanliness of room and bathroom.
Stayed in April 2024
Reviewed: 7 April 2024
Patricia
AustraliaTV free to air channels were pixelated. Told staff at checkout and no reaction. Disappointing as i was wanting to have a chilled night watching TV.
The view to the outskirts was nice. Room clean
Stayed in April 2024
Reviewed: 4 April 2024
Jonelle
AustraliaNothing
Both were good
Stayed in March 2024
Reviewed: 2 April 2024
Sharon
AustraliaThe location, close proximity to beaches, restaurants and shopping. Nice pool area.
Stayed in March 2024
Reviewed: 2 April 2024
Frank
Australiawas a little noisy
Beds were very comfortable. Room was just right.
Stayed in March 2024
Reviewed: 1 April 2024
Chiara
AustraliaQuite expensive
Clean comfortable beds and nice room service. Restaurants were great too
Stayed in April 2024
Reviewed: 31 March 2024
Salvatore
AustraliaFound a scratch on my car
Stayed in March 2024
Reviewed: 25 March 2024
Violani
AustraliaWhere we had breakfast M&G service was slow food was cold and our hot drinks came out 10mins after we had finished our eggs and bacon. Disappointing our last impression of Star.
The room
Stayed in March 2024
Reviewed: 25 March 2024
Irene
AustraliaCost of parking. Should be complimentary for hotel guests
The Garden Kitchen and Bar
Stayed in March 2024
Reviewed: 23 March 2024
Tanya
AustraliaNo bath tub and no mini bar
Well located and the beds were very comfortable.
Stayed in March 2024
Reviewed: 19 March 2024
Linda
AustraliaCouldn’t buy cocktails through the day at the bars, needs a couple more restaurants.
Clean and tidy
Stayed in February 2024
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