215 Little Collins Street, 3000 Melbourne, Australia
#104 of 205 hotels in Melbourne
Guests' ChoiceBased on 10890 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Debra
AustraliaMy room was quite small however I was travelling alone and more than adequate. Clean and comfortable. Room definitely not suitable for more than one person.
Location was great,
Stayed in May 2024
Reviewed: 3 May 2024
Marina
AustraliaRoom was a little old and dirty. Decorative pillow on the bed smelt bad.
Great location, great staff, comfy bed, good shower
Stayed in May 2024
Reviewed: 3 May 2024
Kathryn
New ZealandVery nice and clean.helpful staff.convenient to central city
Stayed in May 2024
Reviewed: 3 May 2024
Ann
AustraliaOnly one very small thing. I feel the breakfast could be improved.
My room was lovely. Very spacious and comfortable.
Stayed in May 2024
Reviewed: 2 May 2024
Kevin
New ZealandNo towel rails in the bathroom to enable re-use of the towels - had to request clean towels each day
Nice tidy room, peaceful and quiet, very comfortable bed
Stayed in May 2024
Reviewed: 2 May 2024
Paul
AustraliaNothing :)
I am a regular at this motel and always good and predictable. Great location and friendly staff. I always ask for a quiet room because of early starts at work and they always accommodate.
Stayed in April 2024
Reviewed: 2 May 2024
Daelene
AustraliaThe beds just way to soft
Location is very central to everything. We attended AFL matches at the MCG easy to get to from hotel. Room size great and clean. Very quiet no traffic noise heard in room.
Stayed in April 2024
Reviewed: 2 May 2024
Andrew
AustraliaNA
Location
Stayed in April 2024
Reviewed: 30 April 2024
Peter
AustraliaNothing I can think of
Location good room very quite
Stayed in April 2024
Reviewed: 30 April 2024
Shara
AustraliaLoud guests early hours of the morning
Location, Size of the room, gym and pool
Stayed in April 2024
Reviewed: 30 April 2024
Richard
AustraliaAll good
Location
Stayed in April 2024
Reviewed: 29 April 2024
Colin
AustraliaDid get warned from reception our room attracted a little of noice from outside
Breakfast value for money location perfect with bars restaurants all close by perfect spot
Stayed in April 2024
Reviewed: 29 April 2024
Grant
Australialocation fantastic, rooms great
Stayed in April 2024
Reviewed: 29 April 2024
Evelynn
AustraliaThe chemical used to freshen the rooms was very strong and even lingered in the hallway. We opened windows and turned on the air con to try to dispel the smell. When that did not work we asked and were granted a change of rooms to one less smelly
location was good
Stayed in April 2024
Reviewed: 29 April 2024
Suwadee
AustraliaNo parking
Location
Stayed in April 2024
Reviewed: 29 April 2024
Claire
United Arab EmiratesThe position of the toilet in the bathroom was very awkward.
The location and value for money are great - very clean and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Rachel
AustraliaNothing :)
Rooms were spacious as well as clean and tidy. The beds were also super comfortable. The location was unbeatable, right in the heart of the CBD.
Stayed in April 2024
Reviewed: 29 April 2024
Todd
AustraliaWhile in the room you are able to hear noise from the hall way including people and doors closing.
Location is excellent. Room and bathroom were modern, clean and comfortable and a good size. TV was very good, it was relatively new and a larger size than many hotels.
Stayed in April 2024
Reviewed: 29 April 2024
Kim
AustraliaTrivial but No restock of Milk And Coffee
Great location and close to everything Bar great with good happy hour specials Breakfast also good
Stayed in April 2024
Reviewed: 28 April 2024
Patricia
AustraliaProbably a bit expensive. The aircon was so loud. Breakfast was a little ordinary and not replenished in a timely manner.
The location was perfect. The room was very comfortable and clean and the staff were friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Anna
AustraliaNothing so far
Room’s clean, beds comfortable & good location.
Stayed in April 2024
Reviewed: 28 April 2024
Sandy
AustraliaNothing
Location , so handy Very comfortable bed and room
Stayed in April 2024
Reviewed: 28 April 2024
Ashley
AustraliaThe size of the room was a little cramped. Other than that there wasnt much i would be complaining about.
Staff where extremely helpful and informative, also very friendly. The water pressure in the shower was also very good. the location was ideal for what we needed.
Stayed in April 2024
Reviewed: 27 April 2024
Grace
AustraliaThe only negative was we weren't able to connect to netflix
The location was amazing, walking distance to so much, food, entertainment etc The staff at the hotel and at Mister Munro,the adjoining restaurant, were friendly, accommodating and very friendly, always greeted you with a smile
Stayed in April 2024
Malles Venosta, Italy
Fort Valley, USA
Porto Cesareo, Italy
Dax, France
Unawatuna, Sri Lanka
Kuching, Malaysia
Frosinone, Italy
Manila, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content