417 Hay Street, Perth CBD, 6000 Perth, Australia
#66 of 97 hotels in Perth
Guests' ChoiceBased on 2413 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.6
Facilities
7.3
Staff
8.5
Value for money
7.5
Free WiFi
7.7
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End of dialog contentReviewed: 29 November 2023
Polosak
AustraliaThe location was great as we were going to the WACA for 4 days
Stayed in November 2023
Reviewed: 29 November 2023
Judi
AustraliaCheck in was seamless.
Stayed in October 2023
Reviewed: 29 November 2023
Kian
SingaporeNot well-lit.
Excellent location. Right next to CAT bus stop.
Stayed in November 2023
Reviewed: 28 November 2023
Joan
AustraliaRoom was tried need alot of money spent on it
Bed was comfortable
Stayed in November 2023
Reviewed: 27 November 2023
Denis
AustraliaThe restaurant was so so
Nothing specific.. all good
Stayed in November 2023
Reviewed: 27 November 2023
Graham
AustraliaFood average to poor, typical WA fair.
Quiet, clean
Stayed in October 2023
Reviewed: 26 November 2023
Kylie
AustraliaDated rooms. On site parking was booked out when we checked in at 4pm, so finding parking elsewhere was very difficult.
Central location
Stayed in November 2023
Reviewed: 23 November 2023
Robert
AustraliaThe hotel had renovations going, causing some inconvenience.
Great location, close to most attractions, restaurants and bars.
Stayed in November 2023
Reviewed: 21 November 2023
Kym
AustraliaThe room also needed an upgrade
The location was excellent although there were renovations going on.
Stayed in October 2023
Reviewed: 20 November 2023
Scott
AustraliaNo toilet brush what is that about.
Handy Location
Stayed in November 2023
Reviewed: 20 November 2023
Samantha
AustraliaSome staff need a bit of training on customer service. Not all, however some are distracted, don't smile, take a long time to assist when I was stuck at the car park when my card didn't work. Same happened to my work colleague. generally unhelpful, and I even watched one reception member looking at their phone instead of what is happening around them with customers. I was there for 4 days and same every day. My work colleague commented on the staff not being very helpful also.
Breakfast was nice with a good variety of breakfast items. I enjoyed the extras of Nasi Goreng and assorted pastries.
Stayed in November 2023
Reviewed: 18 November 2023
Michael
AustraliaNo problems
All Good
Stayed in November 2023
Reviewed: 17 November 2023
Lesley
United KingdomThe rooms felt a bit basic, bit outdated maybe
The location was very handy for the city centre without being too close, noise wise
Stayed in November 2023
Reviewed: 17 November 2023
Le
AustraliaLocation, friendly staff
Stayed in October 2023
Reviewed: 10 November 2023
Stanicic
AustraliaBathroom was very outdated and was not so clean
Excellent position ,close to everything
Stayed in November 2023
Reviewed: 8 November 2023
Dave
AustraliaNo parking available on site. Lobby a bit messy with construction work going on.
Clean room, comfortable bed and good bathroom.
Stayed in November 2023
Reviewed: 7 November 2023
Ivan
AustraliaSlight disturbance from the renovations but you should not be put off by this.
This property is currently having some renovations done after acquiring the property. The breakfast/cafe area has been completed and very good. Reception is housed temporarily but still convenient. Our room was very suitable for our needs although a toaster would have been handy. Staff were very friendly and helpful. Nearest hotel to RPH.
Stayed in November 2023
Reviewed: 5 November 2023
Mark
AustraliaObviously the renovations
Nice breakfast
Stayed in November 2023
Reviewed: 2 November 2023
Karen
AustraliaMould in bathroom and shower and rooms were not serviced daily
Location was good
Stayed in October 2023
Reviewed: 2 November 2023
Julie
Brunei DarussalamLimited car parking space so weren't sure if we could get parking as it is first come first served. Also, got scammed by the nearby Perth City Park car parking machine. I used QR to pay and was taken to a website to register . Turned out to be a scam website that took money from my account. (Nothing to do with the hotel). Issue has been raised with Perth CBD and City Park.
Excellent location. Comfortable beds, friendly staff.
Stayed in October 2023
Reviewed: 2 November 2023
Mccombe
AustraliaRenovations taking place, noisy room during the day
Usually a great stay, breakfast is convenient
Stayed in November 2023
Reviewed: 30 October 2023
Charlie
AustraliaThe aircon was noisy even on low fan and the rooms needed a freshening up with pain and carpet.
Good size rooms with comfortable beds. Breakfast was great with a good selection of food and the location was very central to all services and amenities.
Stayed in October 2023
Reviewed: 27 October 2023
Wayne
Hong KongCurrently under going renovation which caused no issues. Some facilities currently relocated. Protective flooring in the lobby. The renovation was advised before booking and created no noise issues. Just looked a little "shabby"
Nice size room. Great central Perth location. Clean and comfortable. Would stay again.
Stayed in October 2023
Reviewed: 24 October 2023
Jacqueline
AustraliaIt didn’t have a pool or a nice cafe/restaurant,
It had a balcony
Stayed in October 2023
Reviewed: 23 October 2023
Barry
AustraliaLack of Information in the room about Level 1 timings
Enjoyed my stay
Stayed in October 2023
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