14 George Avenue, Broadbeach, 4218 Gold Coast, Australia
#10 of 121 hotels in Gold Coast
Guests' ChoiceBased on 531 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 January 2023
Jiasheng
AustraliaGeneral hygiene of the common areas such as the lifts.
Beach view. Within a short walk to the beach and being close to Broadbeach shops and restaurants.
Stayed in January 2023
Reviewed: 17 January 2023
Linda
Australiaprice increase because of the time of year
how spacious the unit was and close to everything
Stayed in January 2023
Reviewed: 2 January 2023
Tracy
AustraliaHard beds and lounge
Clean, spacious, great location, awesome facilities
Stayed in January 2023
Reviewed: 29 December 2022
Frank
AustraliaThe 3 bedroom apartment we had was a little tired and the curtains and blinds had mould on them.
Great location, very close to shops and beach. The complex was very clean & tidy.
Stayed in December 2022
Reviewed: 13 December 2022
Alison
AustraliaLack of Blockout curtains in the main living room and glass panel between the kitchen and the bedroom which meant that light streamed through very early in the morning.
Facilities and closeness to the beach
Stayed in November 2022
Reviewed: 10 December 2022
Kay
New ZealandGreat location. Amazing view & nice room. Lovely lady Lisa on front desk, very helpful. Checked in after hours, easy process to follow
Stayed in December 2022
Reviewed: 9 December 2022
Sian
New Zealandloungers by the pool were extremely uncomfortable plastic
well set out apartment, lovely view, great pool
Stayed in December 2022
Reviewed: 3 December 2022
Lily
AustraliaThe beds were slightly hard and uncomfortable, though this could be due to the room configuration where two singles are pushed together to make a deluxe double. A mattress topper would do
Excellent Location- Easy walking distance to the beach and amenities ie Pacific Fair and Broadbeach Oasis Mail. There’s also a dedicated toddler pool (maximum depth 55cm) which gives you peace of mind that you can relax on the lounge chairs/pool side whilst your kids can wad around in the pool (without you having to get wet!)
Stayed in November 2022
Reviewed: 20 November 2022
Riverina
AustraliaNothing. It was a wonderful experience.
Excellent service, excellent location, beautiful views. Greta access to everything, transport, café, bars, shopping and transport.
Stayed in November 2022
Reviewed: 13 November 2022
Amanda
AustraliaExcellent location close to everything.... beautiful view of the beach...loved the apartment and facilities
Stayed in October 2022
Reviewed: 5 November 2022
Jacqui
Australiaglass coffee table is dangerous
location and view
Stayed in November 2022
Reviewed: 2 November 2022
Catherine
AustraliaGreat location for a family holiday with teenagers. Across the road was a school and the kids could play basketball and I could see them (in the distance) from our balcony. Spacious accommodation. Great ocean views - we could see Whales and Dolphins everyday from the apartment. Reception staff went above expectation bringing in something from their own home for me to borrow whilst on holiday.
Stayed in October 2022
Reviewed: 31 October 2022
Vicke
Australiacleaning under cushions and under couch
it’s location, the view and the size of the apartment
Stayed in October 2022
Reviewed: 29 October 2022
Leoni
New ZealandThe couch in the lounge needs replacement. It sags terribly and the insides of the cushions are coming out.
Absolutely loved our short time there. The apartment was beautiful with magnificent views. Beds were comfortable and kitchen well equipped. Will definitely book there again. The construction next door didn’t bother us.
Stayed in October 2022
Reviewed: 26 October 2022
Sandra
AustraliaVery smelly dishwasher, and very old lounges
Location, bedding cupboard space, facilities, gym
Stayed in October 2022
Reviewed: 25 October 2022
Brendan
New ZealandAwesome Facilities. Beautiful Room. Great Location. Close to Pacific Fair. Beach. Tram. Supermarket & Restaurants. Ultra Broadbeach would be our accommodation choice again when on the Gold Coast in the Future.
Stayed in October 2022
Reviewed: 19 October 2022
Anna
AustraliaPool lounges uncomfortable
Pool, Comfortable Bed, Location great
Stayed in October 2022
Reviewed: 16 October 2022
Shane
New ZealandThe car parking was very tight, although we had two spaces it was split by a concrete wall. The couches in the apartment were well used, and slightly uncomfortable.
The rooms were spacious, and the view was amazing. Location to Pacific Fair shopping center, beach, and tram was great, easy walking to all.
Stayed in October 2022
Reviewed: 14 October 2022
Jeff
New ZealandOnly the drain smell
Nice view, only down side the drain in the bathroom had a musty smell
Stayed in October 2022
Reviewed: 11 October 2022
Katrina
Australialocation
Stayed in October 2022
Reviewed: 8 October 2022
Clare
AustraliaAfter hours checkin was a little tricky, but we got there in the end. the safe was difficult to open.
the location was excellent, close to shops and restaurants. view was spectacular. Apartment had all necessary amenities.
Stayed in October 2022
Reviewed: 7 October 2022
Natalie
AustraliaClose to all facilities, 3 bedrooms
Stayed in August 2022
Reviewed: 7 October 2022
Raven
AustraliaA great location for shops, restaurants & beach. Just out of the hustle and bustle but close enough that we didn't have to rely on the car.
Stayed in October 2022
Reviewed: 1 October 2022
Barbi
New Zealandview
Stayed in October 2022
Reviewed: 1 October 2022
Sue
Australiathe parking
it was so close to the beach
Stayed in September 2022
Vigo, Spain
Gümbet, Turkey
Granada, Spain
Porto San Paolo, Italy
Parsdorf, Germany
Natal, Brazil
Rome, Italy
Dunkerque, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content