31 Hamilton Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#54 of 122 hotels in Gold Coast
Guests' ChoiceBased on 4054 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 7 May 2024
Eryn
Australia.
.
Stayed in May 2024
Reviewed: 4 May 2024
Tealah
AustraliaThe pillows weren’t the greatest, I found them too soft for my liking
Very clean and close to Cavill Avenue, also close to the tram so it was easy to go to Broadbeach/get around. The staff were absolutely amazing - so nice and friendly and made my stay better.
Stayed in April 2024
Reviewed: 2 May 2024
Chelsea
Australiai was expecting more for 300 for a night
good area
Stayed in April 2024
Reviewed: 1 May 2024
Rachel
AustraliaThe room was clean and had a comfortable bed. The room service was good and quick, staff were helpful
Stayed in April 2024
Reviewed: 1 May 2024
Praveen
AustraliaOur first room had mould at the ceiling facing the AC vent .. the reception staff changed our room to a different one after inspecting.
Stayed in April 2024
Reviewed: 28 April 2024
Rebecca
AustraliaNoisey neighbours partying.
The position was central, we jumped off the tram and straight to our accomadation.
Stayed in April 2024
Reviewed: 25 April 2024
Minghua
AustraliaThe lifts were nightmare! We lived on Level 3, and every time we went out or came back, we had to take two different lifts!
Stayed in April 2024
Reviewed: 21 April 2024
Anthony
New ZealandWould have liked an opening window or balcony
Amazed how quiet and comfortable the room was
Stayed in April 2024
Reviewed: 21 April 2024
Matt
AustraliaLittle dated. Hot water in bathroom was an issue during peak usage times
Location was excellent. Staff were very friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Tiffany
AustraliaLocation was great
Stayed in April 2024
Reviewed: 18 April 2024
Kanters
New ZealandThe pool was shut
Room, location
Stayed in March 2024
Reviewed: 17 April 2024
Thanitta
AustraliaLocation and staff
Stayed in April 2024
Reviewed: 16 April 2024
Soly
AustraliaThe kids wanted to play with the ping pong table but it was taken away on the second day
Great location with restaurants and parking onsite
Stayed in April 2024
Reviewed: 14 April 2024
Dyani
AustraliaLaundry was quite expensive per load.
The buffet breakfast is an amazing way to start each day, and the hotel is right next to the tram line, making transport really easy! The staff were super friendly and were very kind to my inquisitive 2-year-old, and they even had a step-stool at the front desk that she could climb to feel involved in check-in, which she loved. Everything was clean and lovely.
Stayed in January 2024
Reviewed: 13 April 2024
Tamika
AustraliaThe second pool with the spa was closed. That was disappointing. The pool that was open, the temperature was too cold. The TV’s need to be updated. You could not stream. This is very standard now.
The buffet was great.
Stayed in April 2024
Reviewed: 11 April 2024
Michael
AustraliaGetting out of the bath/ shower was a little scary.
Clean and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Musyoka
AustraliaDirty Caroets in the rooms and hallway and mouldy showers. This made my stay uncomfortable and always looking forward to coming back home
Everything was good except the dirty carpets in the rooms and mouldy shower
Stayed in April 2024
Reviewed: 9 April 2024
Leo
Australiabreakfast, location are pretty good.
Stayed in April 2024
Reviewed: 8 April 2024
Flynn
Australiaawesome location right in the middle of surfers. staff were so friendly and accommodating. I’d asked for a room on the highest level which they gave me but when we got there noticed it didn’t have a bath and they were very prompt and friendly when I asked to be moved. parking was only 20 bucks for the night and at the hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Danae
AustraliaWe had a giant canopy roof in front of our windows on the third floor so no view to speak of. With the price I paid it was disappointing. Also the pillows felt like inflated mattresses but smaller. I had to use the extra blanket in the cupboard instead.
The location and the cleanliness was great. The breakfast was good too. The staff were informative.
Stayed in April 2024
Reviewed: 6 April 2024
Annette
AustraliaBed too hard . Shower in bathtub not very comfortable for showering.
Great food. A great play area for the children to play while at the restaurant. Location was good.
Stayed in April 2024
Reviewed: 5 April 2024
Jessica
Australia$20 per night for parking. Bummer that the second pool wasn’t in operation and the games room was filthy.
Super comfortable beds. Room was today. Restaurants are goods
Stayed in April 2024
Reviewed: 3 April 2024
Kit
AustraliaArrangement of breakfast buffet during peak hours in the morning
Value for money, good location
Stayed in March 2024
Reviewed: 1 April 2024
Priya
AustraliaBeds were small and uncomfortable.
Location was great and good breakfast.
Stayed in April 2024
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