1 Buller Street, 2444 Port Macquarie, Australia
#26 of 35 hotels in Port Macquarie
Guests' ChoiceBased on 4032 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
8.7
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 13 February 2024
Cheryl
AustraliaNO LIFT MADE IT HARD FOR BAGGAGE ALTHOUGH THE HOTEL ORGANISED SOMEONE TO HELP ME
location excellent, Nice view, STAFF SUPER FRIENDLY
Stayed in December 2023
Reviewed: 12 February 2024
Cindy
AustraliaNo shelf to put soap and hair products in the shower. Not good for those with bad backs
Provided a room swap so access to car was easy without many stairs. Very quiet location even though near the canal
Stayed in February 2024
Reviewed: 12 February 2024
Dr
AustraliaSlightly aged but well maintained.
Great location with easy access to the city and food and walks along the harbour.
Stayed in January 2024
Reviewed: 11 February 2024
Cindy
AustraliaNo shelf in the shower to put soap or shampoo items, had to put them on the floor
Easy access for someone who can’t do many stairs when requested a ground level room
Stayed in February 2024
Reviewed: 11 February 2024
Lauren
AustraliaSmall rooms
Beautiful quiet spot near the harbour. Balcony had a great view
Stayed in January 2024
Reviewed: 11 February 2024
Mckay
AustraliaThe close proximity to the water and the band and entertainment on the grounds my daughter loved it
Stayed in January 2024
Reviewed: 10 February 2024
Barbara
AustraliaBeds were comfortable and staff were very helpful
Could not fault a thing, the rooms were light and roomy and comfortable
Stayed in January 2024
Reviewed: 9 February 2024
William
United KingdomThe only issue that was at the breakfast buffet on the second day.There was no hot water for tea, no serving utensils, and the food was cold as the candles under the hot plates had not been lighten. We declined the breakfast and asked for a refund. The receptionist was apologetic, but the restaurant waitress was annoyed and wanted to charge us for the cereals we had eaten before we found out the food was cold. We would have paid for these had her attitude been different, but the fault lay with the restaurants shift(her) for not lighting the burners. We were given a full refund, but the attitude of the waitress left a sour taste in our mouth. We told the reception that the room, dinner, and the previous breakfast were great, but the cold food let them down that morning. We are visitors to Australia from Scotland and really enjoying the country, but this incident, unfortunately, will probably be all we remember of our visit to Port Macquarie. It's such a shame, as without this incident, we would have scored 10 out of 10. Hopefully, if the hotel reads this, it will act as a lesson learned.
The recently refurbished room on the first floor had a fantastic view of the river. The room was clean and had tea and coffee facilities. On the first night, we ate in the restaurant, and I had a delicious prawn pasta, and my wife had a huge smoked salmon salad which was excellent value for money as we're the drinks from the bar. We had the buffet breakfast on the first morning, which was adequate and again value for money at 20AUD. Bar staff and reception were friendly and helpful.
Stayed in February 2024
Reviewed: 5 February 2024
Allan
AustraliaThe shower arm and taps need replacing in room 206. The shower arm falls down while showering and taps are too hard to turn on and off - both hot & cold need replacing.
The location was close to where we needed to be. Plenty of parking.
Stayed in February 2024
Reviewed: 4 February 2024
Dawn
AustraliaBed too soft. Problem with water hammer in shower
Nice near the river
Stayed in January 2024
Reviewed: 31 January 2024
Cages2226
AustraliaLocation and view excellent.
Stayed in January 2024
Reviewed: 29 January 2024
Sumit
AustraliaSometimes the staff was confused and forgettable. Need to inform them few times to get it.
Room size was good and view was excellent.
Stayed in January 2024
Reviewed: 28 January 2024
Grace
Australiathe staff are all lovely and the pool is great!
Stayed in January 2024
Reviewed: 23 January 2024
Warren
AustraliaNoty
Nice area
Stayed in January 2024
Reviewed: 22 January 2024
Luana
AustraliaWater pipes (shower ) very noisy .
Spacious room, clean, comfortable. great location !
Stayed in January 2024
Reviewed: 22 January 2024
John
AustraliaBar close early and no 24/7 room service
Location and vibe
Stayed in January 2024
Reviewed: 21 January 2024
Margaret
United Kingdom‘Kitchen area’ very cramped. River front ground floor rooms were not very private with lots of passers by.
A very good location. Short walk into town and seafront restaurants. Waterfront location. Good restaurant and bar on site. Nice pool.
Stayed in January 2024
Reviewed: 21 January 2024
Shane
AustraliaOnly had spoons in room a set of knife and forks in the room would be good for guests who get take away without having to go to reception.
Comfortable and great location
Stayed in January 2024
Reviewed: 16 January 2024
Kim
AustraliaNo lifts. Buffet breakfast was unfortunately disappointing, food was only just warm or overcooked. Despite this the staff are very friendly and accommodating.
Great quiet location yet close enough to walk into town. Nice pool, very clean. Daily room clean and a relaxing atmosphere.
Stayed in January 2024
Reviewed: 15 January 2024
Kat
United KingdomLovely staff. Clean comfortable bed and pillows. Lovely balcony although dated a nice place to rest for one night
Stayed in January 2024
Reviewed: 13 January 2024
Fion
AustraliaFacilities and rooms are a bit aged.
Good location, good view from the pool
Stayed in January 2024
Reviewed: 13 January 2024
Coral
AustraliaPool had no railings .My daughter could not get in , let alone get out again ! Very disappointing for a weeks stay ! A toaster would have been nice
Location
Stayed in January 2024
Reviewed: 11 January 2024
Medhat
AustraliaWoman at reception who was working on Thursday 4th January afternoon, she was not helpful, not professional, very rude way of speaking, any question she answered “this is not our problem, it’s your problem with Booking.com” However other guy came and solved the issue easily in a minute.
Location, pool and view.
Stayed in January 2024
Reviewed: 10 January 2024
Ross
AustraliaNothing
Location, close to everything and surprisingly quiet.
Stayed in January 2024
Reviewed: 9 January 2024
Bruce
CanadaLiked the view very much
Stayed in January 2024
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