no blankets, no milk, open milk container left in fridge

quiet location

Stayed in June 2023

parking

private squeaky clean friendly staff fab location if ocean view

Stayed in June 2023

The upkeep needed to be looked at for some of the rooms. My last room I had a constant buzzing sound in the living area and after investigating it myself, found that the router above the fridge had all but disintegrated and was releasing a current into the air that is concerning. The beds are much too soft so a new mattress should be installed. - this was in every room I stayed in. The parking scanner for the underground car park should have been built / located closer to the gate so so you didn’t have to revers up the drive way again to scan the fob and same with the exit, it should be either in a much longer bar so you didn’t have to drive near the parked cars or placed near the exit gate away from the cars, the parking was difficult due to other residents or guests blocking the parking area with belongings or even self made signs, the pedals took fans inside each room needs replacing because the ones I stayed in were not working and look old and dated, And there was sticky Film of dust and grime in places which showed that only the face and tops of areas were cleaned. But other than those things it was a fine enough stay and I would stay again no worries.

Staff were lovely, room was adequate for what I needed and was equiped enough for my purpose of stay - Work. It was very close to where I needed to be so I can’t complain much at all.

Stayed in May 2023

The lounge was extremely hard and had a side on position to the TV meant watching side on. New lounge recommended. Move the TV on an angle. The bed was not very supportive. new mattress recommended

Stayed in May 2023

The cleanliness. Cleaners have to pay attention on the detail, as there was a big smear of Poo on the outside of the toilet bowl!

The receptionist was so nice and welcoming, the view from our balcony was beautiful!

Stayed in May 2023

Apartment in need of an update. Hot water ran out quickly.

Great location and view from patio. Lady on front desk was lovely.

Stayed in May 2023

Drain pipes in bathroom started to smell after about being there for three days.

Very good location beautiful views over the harbour enjoying the sun up in sunset.

Stayed in April 2023

The fold-away bed was a little uncomfortable for our daughter. However, we requested an additional mattress for it, which was given without hesitation and she was much more comfortable.

This apartment had all we needed for our stay - airconditioning; kitchen facilities; laundry facilities; free secure parking. The location was perfect for us going to the Gold Coast Aquatic Centre each day. And it was very quiet so our daughter could rest between heats and finals.

Stayed in April 2023

Bed was quite hard compared to what I'm used to. Property is starting to show its age.

Great view of the broadwater, nice location off the main road so not too much traffic noise.

Stayed in April 2023

N/A

Great value for money and even better location.

Stayed in March 2023

I used the spa on the final night and the roof/cover of the spa had been recently removed. In the spa I found 4 rusty screws and another guest found a large sharp piece of plastic. Hopefully this means there is a new cover coming but it felt quite dangerous.

This is the second time I stayed here and I love the location. The space in the apartment is excellent and it has a fantastic outdoor area. I found the bed was really comfy and it was surprisingly quiet in the room considering the proximity to the road.

Stayed in March 2023

I didn't like the aroma, and when the people in the unit upstairs hosed down their balcony it drained to ours making the area wet. Our host also came into our room unannounced. It was disconcerting to read that management reserved the right to enter apartments to turn off air conditioning while guests were out.

The location was great and the room was fine - large outdoor balcony.

Stayed in February 2023

Matress needs replacing, and a good fumigation wouldn't go astray with all the insects that would come inside from open doorways.

The location and proximity to everything while being just far enough away from the business of the Gold Coast. Very good price wise too for a 1 bedroom appartment

Stayed in March 2023

It was a perfect location with great access to the beach and broadwalk. The staff were very friendly.

Stayed in March 2023

we had an old white lounge , that I didn’t want to sit on ( need to be replaced ) Broken toilet roll holder , needs new clothes rack so we could hang out washing on porch .

great location

Stayed in March 2023

The curtains looked a little untidy as the end hooks in both rooms were hanging off and they were also hard to open and close because of the pulley system they were on, also there were a few small cockroaches lurking in the kitchen area at times

The view from the lounge and bedroom of the Broadwater was lovely to look at both day and night. The bed was comfortable enough. The kitchen facilities had everything necessary for us.

Stayed in March 2023

The bed was super uncomfortable and we’ve both had sore hips/backs during our stay and continued since staying.

Loved the location, spa and pool.

Stayed in March 2023

Could have been cleaner, regular maintenance on fittings ( sliding doors,bathroom fittings)stained lounge not a good look

Location, facilities, staff

Stayed in March 2023

It was short of amenities , I was there for 4 nights There was one peace of soap short of linen event had to get my toilet paper Was a bit itchy on the bed, and the manager was a bit rude on the phone before i arive

Like the location , room was in a ok possition , easy accses walk across to the beach

Stayed in February 2023

view from balcony

Stayed in February 2023

THE UNITWAS CLAEN AND TIDY BUT THERE WERE A LOT OF ITEMS THAT NEEDED REPAIR. tHE BEDROOM SCREEN DOOR IS ON BACK TO FRONT,YOU LOCK IT FROM THEM OUYSIDE A LOT OF PAINT COULD BE USED TO FRESHEN THE WLLS, DOORWAYS. THE WARDROBE HOUSE THE HOT WATER SYSTEM, WHICH IS VERY GOOD BUT THE WARDROBE SHELVES SUFFER, THERE IS NO TEASPOONS OR DESERT SPOONS AT ALL AND WE COULD NOT FIND OUT HOW THE HOTPLATES WORKED BUT LUCKILY AN ELESCTRIC FRYPAN WAS THERE. THE MATTRESS HAS SEEN BETTER DAYS AND SHOULD BE REPLACED. WE ARE USED TO A QUIET AREA WHERE WE LIVE AND THIS IS NOT THE CASE THERE

Stayed in February 2023

The microwave could do with an update.

Great location, close to shops and short drive to gym in Helensvale.

Stayed in December 2022

The apartment had quite a few things needing maintenance which was acknowledged by the staff.

Location was convenient and the pool was very welcome during the hot period of our stay.

Stayed in February 2023

.

it was close to the ocean and easy access to the room too and overall it was really nice and relaxing I enjoyed the experience.

Stayed in February 2023

could have drawers in the cupboards to hild clothes but was ok

place was exactly what we needed

Stayed in January 2023