18 High Street, 3749 Yackandandah, Australia
#2 of 5 hotels in Yackandandah
Guests' ChoiceBased on 309 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.3
Value for money
8.9
Free WiFi
8.3
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End of dialog contentReviewed: 18 September 2023
Melissa
AustraliaReceptionist wasn’t friendly at all. Requested an early check in as we had a wedding that day. She said 12 noon. Arrived at 10:30, we let her know we were there waiting outside family members room and we were chatting outside there. A staff member was cleaning one of the rooms so we assumed it was ours. Went in to reception at 12:15 to check as she hadn’t come out yet or called us to let us know it was ready. She told us the room number, gave us key (wasn’t the room that the staff were cleaning) and we were in a room next door to a family member who arrived a few days before us and they informed us there wasn’t even anyone staying in that room the night before!! Why be so rude and not let us have an earlier check in or even come out at 12 and let us know we were right to go in. We had less than an hour to get ready for the wedding - not happy! The previous owners bent over backwards for people and were so accommodating.
Clean spacious room, right in centre of town.
Stayed in September 2023
Reviewed: 27 August 2023
Jade
AustraliaReception barely said hi, was a confusing check- in with no customer service attempted. Beds uncomfortable, mattress very soft and springy.
Location was great, reasonably priced and clean
Stayed in August 2023
Reviewed: 30 April 2023
Andrew
AustraliaBasic country motel, spotlessly clean. Comfortable bed, large quiet room. Friendly staff.
Stayed in April 2023
Reviewed: 23 April 2023
Libby
Australiacomfortable. central.
Stayed in April 2023
Reviewed: 11 April 2023
Amy
AustraliaAlthough the room looked very clean, the TV remote was dirty which made me wonder if the staff had actually done a proper 'sanitising' clean. It was hard to find a room for the night which was reflected by the amount I paid, which was far too high for a motel room.
The location was great. Check-out time was later than most places which was nice. Nice toiletries.
Stayed in March 2023
Reviewed: 23 March 2023
Cameron
AustraliaInternet was absolutely crap. I had to use my phone for access. it was available but nothing would load. So if you have kids I would think seriously about staying here unless this improves. We will stay again as we have no children but we will prepare for lack of decent internet.
Stayed here before and it is a great location and the facilities are lovely. We love that it is a short walk to Beechworth bakery, supermarket and the main street. Even though it is close you don't hear any noise from the pub which is close by.
Stayed in March 2023
Reviewed: 17 March 2023
Roslyn
AustraliaThe bed was very hard The pillows were just shocking,either huge and hard or totally flat and soft
Perfect location Bathroom good size and modern Unit very clean and quiet
Stayed in March 2023
Reviewed: 10 December 2022
Martin
Australiaintermittent internet - but an issue with the town rather than solely with the establishment
location and cleanliness
Stayed in December 2022
Reviewed: 5 December 2022
Darren
Australiano wifi and staff attitude
location
Stayed in December 2022
Reviewed: 17 May 2022
Steven
AustraliaStrong draft coming through from the big gap under the door.
Room was spacious and clean right in the centre of town.
Stayed in May 2022
Reviewed: 14 May 2022
Paul
AustraliaDidn't like the pillows, not enough bins in the room, tv set up wasn't great
Comfy Bed, close to main street, shower was good
Stayed in May 2022
Reviewed: 9 February 2023
Anonymous
Australiavery central to everything the receptionist was very helpful thank you for a lovely stay 👏
Stayed in February 2023
Reviewed: 5 September 2022
Anonymous
AustraliaAll good.
Welcome at reception warm, friendly and helpful. Generous sized room and bathroom, exceptionally clean and lovely crisp linen.
Stayed in September 2022
Reviewed: 17 April 2022
Anonymous
Australiacleanliness, comfort and staff was so nice .
Stayed in April 2022
Reviewed: 20 January 2022
Anonymous
AustraliaBedding was too hot for summer
very central
Stayed in January 2022
Reviewed: 29 November 2021
Anonymous
AustraliaLeaving at the end of our stay
good location spacious excellent communication
Stayed in November 2021
Reviewed: 9 July 2022
Anonymous
AustraliaCleaning was very poor,toilet was got some hair inside,and the kettle not clean, I think it used two to three years.
Stayed in July 2022
Reviewed: 27 April 2024
Anthony
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 April 2024
Judith
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 April 2024
Robyne
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 31 March 2024
Coriolano
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 March 2024
Valerie
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Krollig
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 5 March 2024
Kristina
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 February 2024
Peter
AustraliaThere are no comments available for this review
Stayed in February 2024
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