Gatacka 33, 71000 Sarajevo, Bosnia and Herzegovina
#98 of 99 B&Bs and Inns in Sarajevo
Guests' ChoiceBased on 53 hotel reviews
6.3Cleanliness
6.2
Comfort
6.3
Location
7.0
Facilities
6.2
Staff
8.4
Value for money
7.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 30 April 2024
Nejc
Bosnia and HerzegovinaThe price couod have been lower
This is for someone trying a true bosnian experience. The host is an older gentleman, really sweet. House/room was cold, toilet somehow clean, and pillow was like a stone
Stayed in April 2024
Reviewed: 1 January 2024
Pritesh
United KingdomThey could had a better breakfast and hot water shower.
The owner of the hostel was amazing and very very friendly. Less comfortable, however, valuable in money that extended my stay there:)
Stayed in October 2023
Reviewed: 5 May 2023
Malivojevic
Bosnia and HerzegovinaEverything
Boss
Stayed in May 2023
Reviewed: 30 August 2022
Olga
LatviaIt's quite unavailable for disabled people. But the owner did his best to help us. Thanks!
Friendly owner, great location and big rooms. A great option for a hostel
Stayed in August 2022
Reviewed: 26 August 2022
Vladimír
Czech RepublicNo warm shower.
Calm locality, friendly staff.
Stayed in August 2022
Reviewed: 18 August 2022
Clinton
AustraliaThe room was cramped and the mattress was lumpy and uncomfortable. The breakfast is not the food I like to eat. Mostly processed stuff.
Well, it is well priced. It provides a roof over your head. It is in a quiet area so you can rest during the day if no-one is operating a machine nearby.
Stayed in July 2022
Reviewed: 13 August 2022
Alice
ItalyThe hostel is very dirty
The host is deliciously accomodating and helpful; he's a sort of grandfather
Stayed in August 2022
Reviewed: 30 July 2022
Eyad
Germanymore cleaning would be nice
very old and antique
Stayed in July 2022
Reviewed: 29 July 2022
Daniel
ItalyThe bathroom was leaking. The room was really small
They offered breakfasts
Stayed in July 2022
Reviewed: 30 August 2021
Jel
United KingdomPeaceful nights
Staff was very very nice
Stayed in August 2021
Reviewed: 21 August 2021
Hamza
AlgeriaIt’s not that super comfy but compared to what you pay it is good value for money
Friendly staff
Stayed in August 2021
Reviewed: 12 July 2021
Nedim
United StatesThe place was a maze and the staff was intrusive.
It was in a forested area.
Stayed in July 2021
Reviewed: 5 May 2024
Sergey
SerbiaThe hotel was completely empty, we called the phone number specified on the front door The host said that he would arrive in 20 minutes, but then demanded another 30 minutes We didn’t wait standing at the door, reserved another hotel and left
Stayed in May 2024
Reviewed: 4 May 2024
Guillermo
GreeceWe didn’t have more days to stay :(
The best, the guy is a machine. Hostel Gonzo the best in Sarajevo. No complaints. He received us at night with everything close. El mejor
Stayed in May 2024
Reviewed: 3 August 2023
William
New ZealandThe hostel is poorly cleaned, one room had fleas,(see photo for dead fleas). The quality of the fixtures seems to have declined. However the worst bit was the smell of sewage that came up from the drains. The hostel would benefit from a thorough clean.
The hostel seems like it has declined in recent years. The thing that still seems ok is the friendly and generous landlord.
Stayed in August 2023
Reviewed: 29 July 2023
Almutairi
Saudi ArabiaDirty small box not partment
Stayed in July 2023
Reviewed: 27 July 2023
Adriana
SlovakiaEverything! room was dirty. Nobody was hoovering for quite some time. There was dust everywhere. phone number wasn’t right , address on. Booking.com wasn’t right either. mattresses and beds were like used thousands times, room was tiny, and there was no access to balcony and you couldn’t have even had a drink because there was alcohol prohibited in all around the premises and the owner actually wanted to see what you are drinking, I found it, he was trying to invade our privacy. he allows cats in premises what is not good for people with allergies and in a description you should have breakfast included. It was 9:40 am and there was no meal ready for us when, I terminated my stay I asked the owner to give me €30 back, and he said that we should take our things from fridge and sorted it out with Booking.com.
Nothing at all!
Stayed in July 2023
Reviewed: 14 July 2023
Réka
HungaryIn connection with the booking at Gonzo's we were not be able to get in. The phone number provided on your website after ringing it three times came back with no answer. We used the doorbell ring too the same happened again. No one came to let us in. We also tried to ring the phone numbers (attached picture) with no success. Indeed we attended, but could not manage to get in. And also, the hostel itself looked not as impressive - see pictures please. Many unattended cars, unused stuff, chairs, rubbish...etc. We found other solution for accomodation through your website in Sarajevo of course. As it is understable I am not willing to pay anything in connection with this booking at Gonzo' s.
Stayed in July 2023
Reviewed: 14 January 2023
Danijel
NetherlandsGreat location because it's near the (public) trolleybus station. It takes approximately 20 minutes to bring you to the city center. The costs are 1,40 KM per ride.
Stayed in January 2023
Reviewed: 13 September 2022
Vitali
LithuaniaThere was a lack of sockets in the room
Location, friendly staff. The breakfast was quite simple, but eatable
Stayed in August 2022
Reviewed: 7 September 2022
Angel
North MacedoniaToilet was too tight
Hospitality
Stayed in August 2022
Reviewed: 25 August 2022
Johann
Austriait was dirty everywhere. it seemed that even the sheets were not clean. the bedsheet wasn‘t covering the dorty matrasse. you heard the people above peeing. it stank. the floor was dirty. the bathroom was reeeealy dirty and stinky. if we would have used the toilette what we didnt we would have no toilette paper. it was loud. i don‘t know why we even stayd. we „slept“ in our sleepingbags above the blankett covering the matress
nothing. even the price was to much for what we got.
Stayed in August 2022
Reviewed: 12 August 2022
Necdet
United Statesno parking -very tight streets /it’s a mess hotel /should not even be in booking.com
nothing is good for this place
Stayed in August 2022
Reviewed: 20 July 2022
Dmitrii
SerbiaAppliances are quite old
Host was nice. Breakfast is bakery.
Stayed in July 2022
Showing 1 – 25
Benasque, Spain
Lignano Sabbiadoro, Italy
Morrilton, USA
Wólka Kosowska, Poland
Falmouth, UK
Sölden, Austria
Château-Chervix, France
Cefalù, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content