Grasmarkt 110, 1000 Brussels, Belgium
#131 of 192 hotels in Brussels
Guests' ChoiceBased on 553 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
9.6
Facilities
7.4
Staff
8.8
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 12 May 2024
Usama
United StatesBathtub water was taking time do drain while showering
Staff was very friendly and helpful
Stayed in May 2024
Reviewed: 16 April 2024
Marko
SloveniaThe furniture and overall feel of the hotel is much older than what it seems on the photos. It could do with some updating, especially as their name says "New Hotel", so most people will have certain expectations and might be disappointed. Nevertheless, it is still a very comfortable option for a short stay.
Location in the historic center, next to the Brussel-Centraal train/metro station. Calm at night. The staff is very kind and helpful, the breakfast is great and not too crowded. Many things are within walking distance, but the EU district might be a bit far for some people. If you don't enjoy walking, there are many public transport options nearby - metro, bus, tram, etc.
Stayed in February 2024
Reviewed: 7 April 2024
Dinyar
IndiaGood
Stayed in April 2024
Reviewed: 2 April 2024
Behdad
IranNoisy elevator at night that interrupts sleep if your room is close to the elevator
Location
Stayed in April 2024
Reviewed: 31 March 2024
Felnie
United StatesConvenience if the location to the train station and attractions.
Stayed in March 2024
Reviewed: 23 March 2024
Miltosthes
GreeceSome furniture are too old, beyond "retro" (there is even an 80s system with analog dials to play the radio - not working of course) while there are not some very important modern amenities, such as power outlets next to the bed to charge your phone while using it.
Great location close to the central station and Grand Place. Spacious room with comfortable bed and separate area with lounge chairs. Big clean bathroom. Good value for money.
Stayed in March 2024
Reviewed: 22 March 2024
Antonio
United KingdomProperty needs some renovation on the rooms.
Location is great
Stayed in February 2024
Reviewed: 19 February 2024
Viveka
SwedenRight in the city center, comfortable bed and a very quiet room!
Stayed in February 2024
Reviewed: 17 February 2024
Filip
CroatiaCould not open windows in the room.
Excellent location – a short walk from city centre and central station. Staff were very helpful and polite. Breakfast was great.
Stayed in February 2024
Reviewed: 5 February 2024
Maria
PhilippinesRoom is too dark, needs addl lighting. Carpet flooring needs to be changed.
Very good location and friendly staff specially Jordy.
Stayed in February 2024
Reviewed: 4 February 2024
Tyler
United KingdomHotel is currently being renovated and so there was a lot of noise from the construction work.
Great value. Perfect location. Very friendly staff. Room with a view.
Stayed in February 2024
Reviewed: 3 February 2024
Ibrahim
TurkeyA bit noisy
Location
Stayed in January 2024
Reviewed: 19 January 2024
Greg
United KingdomLocation and staff
Stayed in December 2023
Reviewed: 17 January 2024
Rosina
United KingdomRoom a bit noisy, maybe as next to lift?
Excellent location and breakfast
Stayed in December 2023
Reviewed: 16 January 2024
Jinyu
DenmarkIt was cold at night, we turned the wind to maximum and turned the temperature control knob to 30, but it was still cold, and couldn't figure out why
easy to connect WIFI, very convenient location.
Stayed in January 2024
Reviewed: 30 December 2023
Christiaan
GermanyProperty requires Renovation or new Furniture.
Great Staff. Very central location.
Stayed in December 2023
Reviewed: 24 December 2023
Jason
United KingdomNo handrail fir getting out of Bath./shower. Decor a bit tired.
Location, spacious room, coffee machine in room,
Stayed in December 2023
Reviewed: 19 December 2023
Celina
IndiaVery comfortable n clean... very close to the train station n main center...Staff were very helpful n friendly
Stayed in December 2023
Reviewed: 15 December 2023
David
United KingdomSimpler coffee making machine in room.
Great location, friendly staff.
Stayed in December 2023
Reviewed: 15 December 2023
Öznur
TurkeyOld furnished and there was no difference from a bed and breakfast hotel! No gym no omelettes in the breakfast and the airconditioner in my room was from old ages!!!
Location
Stayed in December 2023
Reviewed: 12 December 2023
Pilunthana
ThailandThe lights are not enough and no refill of water bottles
Good location, very close to the train station.
Stayed in December 2023
Reviewed: 8 December 2023
Caroline
United KingdomThe room was quite cold, especially the bathroom, and we found it difficult to get the right temperature setting but that might just have been us. There was quite a draft through the balcony door which could easily be remedied with a strip of draft excluder! Unfortunately there was a very strong smell in the corridor of cleaning product or air freshener which was really overpowering but luckily it didn't permeate through into our room. The hot breakfast items needed to be a bit hotter but to be honest we find this fault pretty much wherever we go. Lastly, it would have been nice to have a bar in the hotel. These really are all just minor points, overall we had a great stay and would definitely recommend it.
The hotel was lovely, our room was big and had a large balcony which the hotel had allocated to us which was great. The room was quiet even though we overlooked the square, even at night. The beds were very comfy. The bathroom was quite spacious too. The breakfast was really good although the hot food could've been hotter. Overall the hotel was great and in an absolutely brilliant location. We would definitely stay there again. An entrance to the Central train station is literally just behind the hotel (however you can't hear any train noise at all) - look for the large Smurf. This makes it dead easy to get to by train from either the airport or Midi station - don't bother with a taxi.
Stayed in December 2023
Reviewed: 4 December 2023
Nigel
United KingdomNothing to dislike.
The hotel was in a perfect location, only a few minutes walk from restaurants and bars and Grand Place, the staff were very attentive and smiley, leaving a case before our booking in time whilst we went for lunch etc was no problem and ordering a taxi for early Sunday morning to get to the station was all done perfectly.
Stayed in December 2023
Reviewed: 1 December 2023
Jiráková
Czech RepublicNothing in particular.
Great location, very good breakfast.
Stayed in November 2023
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