Av. Du Haut Pont 2, Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium
#103 of 192 hotels in Brussels
Guests' ChoiceBased on 788 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
8.0
Staff
8.7
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 16 August 2023
Corinne
United KingdomIt could have done with a kettle. After our first night, we woke up to a flooded bathroom and top of sink. There were clearly leaks coming from the ceiling and underneath the sink. I will not downgrade the hotel as a result. The staff were more than apologetic and did everything they could to sort it. I was offered a different room. I accept these things can happen in hotels. The difference is in the staff. I spoke to 3 different receptionists during our stay and they were all very professional, competent and welcoming. I had an enjoyable stay, despite the issue we had. Would really recommend
The room was very nice, what you would expect for a city hotel. The beds were comfortable, the bathroom quite big. Very clean
Stayed in August 2023
Reviewed: 16 August 2023
Joe
AustraliaClean and comfortable accommodation with good size rooms and amenities. Location is a little further out, however there is a tram stop nearby so it is not an issue.
Stayed in July 2023
Reviewed: 15 August 2023
Vicki
United StatesFar from city center. Could use some updating fresh paint.
Stayed in August 2023
Reviewed: 15 August 2023
Oscar
AustraliaThe restaurant was pretty ordinary. Bread rolls were very had and the burger was raw
Stayed in July 2023
Reviewed: 14 August 2023
Dulali
ItalyGood
Stayed in August 2023
Reviewed: 8 August 2023
Adnan
IrelandRoom size was somehow small for two people. Pictures show bigger size of room, however, in reality room was smaller than expected.
Staff was really helpful especially with early check in request. Location is close Brussels Centre as well.
Stayed in August 2023
Reviewed: 8 August 2023
Miroslaw
United KingdomOk
Ok
Stayed in August 2023
Reviewed: 4 August 2023
Fiona
United KingdomEverything was good.
Breakfast was very good. Staff were very friendly.
Stayed in August 2023
Reviewed: 2 August 2023
Pam
AustraliaRoom service
Nice area
Stayed in August 2023
Reviewed: 1 August 2023
Knut
NorwayNice place, world’s smallest elevator. So small it was fun😂 good breakfast
Stayed in July 2023
Reviewed: 30 July 2023
Susan
United StatesSqueaking bathroom door! Location is not ideal for seeing the sights but area is nice
The room was spacious. Like having a refrigerator and amenities.
Stayed in July 2023
Reviewed: 21 July 2023
Ailsa
United KingdomNo black tea. Told there were no irons but saw someone returning one to reception. Would be nice to have tea coffee facilities in the room.
Good location
Stayed in July 2023
Reviewed: 14 July 2023
Mark
NetherlandsWe had some noisy neighbours, who we could hear quite well in the early morning and the night.
Nice location, close to city center in a nice neighbourhood of Brussels.
Stayed in July 2023
Reviewed: 8 July 2023
Margaret
United StatesBreakfast wasn’t very good but service was. Front desk not friendly or knowledgeable about surrounding transportation. Bartender Alejandro gave us great help and very friendly. Real asset to hotel.
Room was very clean and service good.
Stayed in July 2023
Reviewed: 8 July 2023
Wouter
NetherlandsParking was full, but nearby parking is possible
Overall ambiance, location and quality
Stayed in July 2023
Reviewed: 7 July 2023
Aimée
GreenlandThe breakfast is good, but boring if staying at the hotel for a longer period. Not very child friendly.
The hotel is near tram, and there’s a laundromat near by, and even better a Carrefour. The room is big, and the bathroom is amazing.
Stayed in July 2023
Reviewed: 6 July 2023
Lukas
Czech RepublicParking can fit just 4 cars and it is quite small, and hard to get the parking spot around the hotel,
breakfast and location was nice, very helpful staff
Stayed in May 2023
Reviewed: 5 July 2023
Penny
United KingdomNeed larger mugs. Need choice of much thinner softer pillows.
Air con. Kettle. General comfort of room.
Stayed in July 2023
Reviewed: 1 July 2023
Henriette
NetherlandsBeautiful Bathroom
Stayed in April 2023
Reviewed: 30 June 2023
Jane
United StatesNo body lotion or conditioner in bathroom. Room service menu was carb-centric, few working TV channels
Lovely staff, fridge/mini-bar, room well stocked with toiletries, nice view to the Palais de Justice, quiet area but with many bars & restaurants
Stayed in June 2023
Reviewed: 23 June 2023
Evelyn
IrelandIt is clean and comfortable. Staff are accomodating and approachable
Stayed in May 2023
Reviewed: 21 June 2023
Nirav
United Kingdomcould do better with Room service. Phone Doesn’t work and Kitchen close prior to 10pm but according to website it closes at 11pm so not so happy with it.
Good and clean room
Stayed in June 2023
Reviewed: 20 June 2023
Cynthia
United StatesThe Television was useless they were getting a new system so the tV didnt have any English channels. There was a day that there was no hot water. I also ordered a picnic breakfast for the next day and the staff forgot to put the order in. The next morning I got an apology that something went wrong and there was nothing for me .
The room was very comfortable plenty of room . Most of the staff were fantastic and very apologetic for others mistakes. It was very clean and the breakfast and picnic breakfast were excellent. I loved my Balcony it was a wonderful place to start and end the day
Stayed in May 2023
Reviewed: 18 June 2023
Elsa
South AfricaNothing
The hotel is located in a very nice area. The staff was very helpful to give us guidance. Breakfast and pizza 10 out of 10.
Stayed in June 2023
Reviewed: 18 June 2023
Isabella
United KingdomNo English speaking tv channels.
Didn't have breakfast. Coffee good in morning from bar. Evening drinks on terrace nice. Reasonable prices.
Stayed in June 2023
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