Clean and comfortable room and bathroom. Kind and helpful staff. What I really appreciated was that I was frankly informed that there may be some noise due to works outside in the morning in this period. Anyway it wasn't an issue for me as I went out very early for work! The location was not ideal but it was fine as I was traveling alone (without family). Overall I think it's a good value for money.

Stayed in February 2023

Room was very small. Toilet was tiny and bathroom had terrible lighting. Shower was cold if you didn't hold the spray gun above your head.

Bed was very comfy, location is reasonably close to the city centre, and very close to the underground.

Stayed in February 2023

- room was not not that clean (it wasn't dirty, but could be better) - the room was full of cigar smoke smell

- good location (near north station and city center) - good breakfast - staff tried to help and solve all requests

Stayed in February 2023

The locations was very bad.

The room was comfortable.

Stayed in February 2023

Lift.

Breakfast

Stayed in February 2023

An electric stove as heating system

The location, very near to the train station

Stayed in February 2023

The area around the hotel does not seem safe - lot's of strange people around the station, was really afraid to go to the station and back in the dark time of the day. Also, we were living there in winter and it was very cold in the rooms. There was heating in the room, but from 3 nights I stayed in the hotel - 2 nights there was some problem with heating, it just suddenly stopped working at night, and it was quite cold at night and in the morning.

Close to the Nord railway station, comfortable to travel. Staff was very nice, friendly and trying to help.

Stayed in January 2023

had rooms booked for 14 people, promised a free taxi, in the end only got a taxi for 6 people; had I made three bookings separately I could have got three taxis. 260 Euros damage having to pay for two extra taxis :) Taxi deal a Booking.com offer, not the hotel's. Booking.com impossible to contact about this

all went well, breakfast excellent, friendly reception

Stayed in February 2023

perfect

Stayed in January 2023

Public parking far away. Moreover, the path from it to the hotel did not seem safe for the woman.

Very good accommodation if you are travelling by train.

Stayed in January 2023

Nice

Nice place

Stayed in February 2023

hotel location is in a shady area. try to avoid it during night time

room was fine and clean

Stayed in January 2023

Could be a bit cleaner

The location is great, very close to the centre.

Stayed in January 2023

Not the hotel's fault, but the location is a bit seedy behind the North station and there were lots of construction works going on during our stay, which left the streets around very messy. But, despite this we did not experience any issues coming and going during the day or in evening.

Value for money, staff very helpful with facilities what would be expected for the price. Kettle and hairdryer as well as extra blanket in room very useful. Location is very good as it is very close to the shopping area which also has good selection of cafes, restaurants and bars. If you walk up this main shopping street you arrive at Grand Place. Also close to/beside the Gare de Nord/North station which is the first stop on the Airport train - this is great as you can get rid of bags quickly without too much struggle. If you come out the back of the Gare de Nord station, the hotel is just a short walk away. I would recommend looking at the street map beforehand to figure out the location. Standard budget hotel and gives what one would expect.

Stayed in January 2023

No Christmas feel

Was not very Christmassy no christmas music in the breakfast area which was a real shame especially on Christmas day.

Stayed in December 2022

location….not feel safe

no comment

Stayed in December 2022

Lights not turning on, radio automatically opening at 8 am, smelly and very expensive.

Stayed in December 2022

very noisy location, struggled to sleep for several nights due to noise and sirens

lovely staff and comfortable room

Stayed in December 2022

Even though it was near the city centre , the neighboorhood wasn’t so friendly for travellers.

Value for money

Stayed in October 2022

Dépending in which side from the town you came, it could be a little scary for a woman alone at night to arrive at the hotel.

Pretty close from the city; clean, spacious with a lovely kitchenette.

Stayed in November 2022

Nothing

In breakfast Everything is clear tasty well organised.

Stayed in November 2022

They allowed a very early check in without trouble. The room is small but had a good bathtub, a kettle and a window that could open. Close to the city centre.

Stayed in November 2022

The room was very big and comfortable, staff was friendly.

Stayed in October 2022

It’s not necessarily that i didn’t liked it about the property,but it didn’t have a mini fridge. Even though everything was there in terms of special space and wires , there just wasn’t. I even asked at the reception and the rooms weren’t supposed to have mini fridge. The bed was extremely soft, almost too soft. the

The staff at the reception was very friendly. The hotel itself is excellent placed , meaning that it is right behind the botanical garden,a carrefour express and a delhaize shop is nearby + metro station and bus station for busses 65,66 are max 500m away. Room(without balcony) with view to a square and to the Botanic Tower. Very stilish bathroom. Room cleaning was done everyday even thought we didn’t hang the normal “ clean up please” sign.

Stayed in October 2022

I can give a nice advice for guests who is gong to travel by train. Please, go from Bruxelles Nord from the central exit. We were little shocked having a walk to the hotel by Google navigator from other side. Also I must admit that at night you will hear everybody from the street. The company of 4 young people was waking me up a few times.

The breakfast was good. The hotel is situated not far from railway station and city center. Comfortable beds and big rooms.

Stayed in October 2022