2, Rue des Bouchers St. Jacques, 7500 Tournai, Belgium
#4 of 5 hotels in Tournai
Guests' ChoiceBased on 163 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.1
Facilities
8.2
Staff
9.1
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 4 May 2024
Toru
NetherlandsBreakfast could be improved.
Surrounding is beautiful to see.
Stayed in April 2024
Reviewed: 15 April 2024
Lauriane
FranceI did not like the room. It was on the ground floor next to the staff room and night entrance. The windows were very small and were at street level so not convenient to open windows. It makes the room very dark. Therefore disappointed compared to the compared with the pictures of similar rooms on the website. We arrived late at night so we’re quite eager to sleep but would have liked to know about the room ahead of arrival. Think this is were improvement can be made is when a customer notifies (which I did at time of reservation) of a late arrival (beyond reception opening time) information about the room should be provided and if an alternative is available, it should be suggested before arrival. The heating was also extremely high on arrival considering this time of the year. (However this was sorted out quite quickly after asking reception) but not very energy savvy. The parking could be managed in a better way instead of first come first served, should have a barrier around to ensure only hotel customer park with a code. On arrival there were local builders with their van taking 2 parking spaces.
Very nicely decorated, staff friendly. Hire staff provided plenty of up to date information ahead of the trip. Hotel very clean. Breakfast was varied of great quality.
Stayed in April 2024
Reviewed: 7 April 2024
Sheryllynne
United KingdomBed comfortable, lovely room, great location, staff friendly, got a lovely welcome pack for my dog. Great breakfast.
Stayed in April 2024
Reviewed: 18 March 2024
Liz
United KingdomWe don’t like the ‘clean cube’ aspect of many Belgian hotel rooms but would prefer something bigger and more characterful.
Lovely old and quirky building. Good breakfast.
Stayed in March 2024
Reviewed: 13 March 2024
David
United KingdomThe cobbled road outside isnt their fault, but the mattress should be turned more often to even wear
Ok, good stuff first 1. Staff seemed helpfull and engaging 2. The breakast was pretty good 3. Location was great, a short walk from the town square Less good 1. My room was affested by the sound of vehicles on the cobbled street outside 2. My foam mattress was saggy and lumpy
Stayed in March 2024
Reviewed: 9 March 2024
Derek
United KingdomThe bed wasn’t comfortable for me. It had a mattress topper which was too big and it wasn’t secure. The mattress topper kept slipping off the bed. The room was hot and the heating was controlled by reception.
The location is great and very close to a good secure car park (fort rouge). The room was huge with a good bathroom. It was quiet. Breakfast was nice. The staff were brilliant
Stayed in March 2024
Reviewed: 1 March 2024
Jaro
BelgiumN/A
Friendly, clean, efficient
Stayed in March 2024
Reviewed: 10 December 2023
Frank
BelgiumNoisy
Stayed in December 2023
Reviewed: 26 November 2023
Carol
United KingdomLack of in house chill area/bar. Hotel more a b&b than hotel but that is clear on website.
Friendly staff. Big, very clean room. Comfy bed and ability to adjust heating to suit much appreciated. Good breakfast plus all day tea/coffee/hot choc.
Stayed in November 2023
Reviewed: 17 November 2023
Jessica
FranceThe hotel was cozy and had a nice ambiance… there was lots of movement to make you feel at home, but then the rooms are quite private and separated. I really appreciated the open coffee/tea and water fountain. It was a small touch that should be everywhere! Also nice location and nice staff.
Stayed in November 2023
Reviewed: 27 October 2023
Pam
United KingdomHad a family room was big stairs to second floor they have spaces for parking free of charge only 5 spaces. Walking distance to the church’s and restaurants and bars. Was very quite not a lot of shops opened. Breakfast was nice pastries,
Stayed in October 2023
Reviewed: 4 October 2023
Jeremy
SwitzerlandNothing in particular.
All was fine
Stayed in September 2023
Reviewed: 26 September 2023
John
United KingdomRoom was clean and spacious with clean and modern bathroom
Stayed in September 2023
Reviewed: 14 September 2023
Cdr
Francedifficult access and parking due to road work, breakfast can be busy at some time
Very comfortable room, pleasant staff, very good breakfast, great central location
Stayed in September 2023
Reviewed: 11 September 2023
Andrew
BelgiumExcellent location, quiet and near the centre. Helpful staff and our room was cool (on a very hot day) and spacious.
Stayed in September 2023
Reviewed: 10 September 2023
Kevin
United KingdomGreat location
Stayed in September 2023
Reviewed: 29 August 2023
Angela
United KingdomFriendly reception staff. Good location. Free local parking
Stayed in August 2023
Reviewed: 19 August 2023
James
United KingdomLimited parking.
Location and access options were great. The rooms were brilliantly designed and decorated with loads of room for the family. Son was very happy with the breakfast.
Stayed in August 2023
Reviewed: 2 August 2023
Ian
United KingdomGood location.
Stayed in July 2023
Reviewed: 19 July 2023
Hugh
United KingdomFurnishing a little quirky
Nice property Warm welcome Good central location Easy Parking Furnishing a little quirky
Stayed in July 2023
Reviewed: 12 July 2023
Aurel
BelgiumNoise from street in room ground floor
Perfect location
Stayed in July 2023
Reviewed: 26 June 2023
Vera
GermanyLocation is great and breakfast was very good. There was some Traffic noise when you opened the window, so better to sleep with the air conditioning
Stayed in May 2023
Reviewed: 14 June 2023
Susan
United KingdomThe shower screen in the bathroom leaked badly and flooded the floor. That was the only fault I could highlight.
The location of the hotel was perfect, just a few minutes walk to the centre of the city. We were able to park our motorcycles inside the secure gate, which was a real bonus. The room was large, light and airy. The bed was comfortable. There was plenty of choice for breakfast. We were in Tournai for only one night. We will definitely be returning and would want to stay in this hotel again.
Stayed in June 2023
Reviewed: 7 June 2023
Niall
Francenothing.
dog friendly. large shower. staff friendly. good breakfast options.
Stayed in June 2023
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