There isn’t anything I didn’t like about this property. The A/C was not working when we got to the room, however, maintenance came within minutes of reporting the issue to the front desk, even though it was after 8pm. We were offered a different room since repairs could not be completed until the next day, but we chose to stay. By the time we returned the next day, the repairs were made and they A/C worked fine the rest of our stay.

The room was spacious and beautiful, the walk in shower luxurious, and the beds were very comfortable. I was thrilled that the space lived up to what was pictured online. I would absolutely stay here again.

Stayed in May 2024

There is nothing we didn't like.

Mainly the convenience to golf courses, Historic Williamsburg, and restaurants!! And the comfort and cleanliness of the property. Loved having a washer and dryer. Thank you.

Stayed in May 2024

there wasnt anything we didnt like it was all great

we found everything we needed there very comfy and the hot tub was amazing

Stayed in April 2024

Machines in game room were pay machines.

Good price in the off season. Friendly staff, clean and great location.

Stayed in March 2024

The fact that there were boxes on hall way entrance

Cleanliness Apartment well furnished

Stayed in April 2024

No complaints

Very reasonable, great for a family retreat or a couple couples to share. We went off season so I'm sure the prices were a bit lower for us than during prime season but very nice place. Staff were very friendly and helpful. Will definitely come back with another couple since our rental was large enough for 4. The full kitchen was great even though we are out allot this time.

Stayed in April 2024

It wasn't super clean and there was some dust on the furniture

Very big condo Fully equipped kitchen Very good beds Balcony Big bathrooms with powerful showers Very quiet

Stayed in April 2024

Sparcely furnished kitchen

Was with friends so nor much time at the unit but was comfortable

Stayed in March 2024

Ease of access to to nearly everything, close to everything

Location

Stayed in April 2024

There wasn’t anything I didn’t like about the property.

The property was really nice.

Stayed in April 2024

My son hurt his foot because a broken drawer fell on it cause swelling so he couldn't do much but he loved the pool staff came quickly with bandaids for bleeding

beautiful

Stayed in April 2024

Parking was very crowded in assigned lot. Pull out sofa didn’t have blankets to accompany sheets. Master bath wasn’T cleaned to my liking; sink had spot, trash under sink wasn’t emptied.

Layout was very nice, unit was clean and ready upon check in

Stayed in April 2024

Kids vomiting at the pool and poor clean up.

Feels like home.

Stayed in April 2024

Bed in master was not very comfortable. TV in 2nd bedroom did not work.

Location was perfect. Room was clean. Staff was great and pool is awesome.

Stayed in March 2024

Great property! Lots of comforts from home and spacious rooms. Nice indoor pool and outdoor hot tub. Friendly staff. Very pleased with our stay would recommend

Stayed in March 2024

The beds were not comfy. The location has a checklist of items they want you to complete when you checkout such as; placing all towels in the bathroom, stripping the linen off the bed, and others.

The activities available were a welcome treat. The activity center had a lot of fun activities available that were either complimentary or for a small fee.

Stayed in March 2024

Even though I paid for my stay up front the hotel refused to take my bank card through Chime bank for the $150 security deposit that was frustrating. The pool is great but the water was very cold. On the day of check out house keeping came by 3 times way before 10am which is check out time to ask if we were leaving and one time they even opened the door without knocking.

The hotel was located close to lots of restaurants and close to Busch Gardens which was the purpose for our trip. It is well kept and the kids loved the pool.

Stayed in March 2024

That the arcade had to be paid for to play

Love everything

Stayed in March 2024

great location, very comfortable rooms, stocked with every item needed.

Stayed in March 2024

They have a wonderful Nescafé Machine that is cleaned or serviced by the same grouchy lady EVERYDAY (we stayed there) on or around 9am when everyone mostly needs their caffeine fix. It’s down for maybe an hour. Yet it’s up all afternoon and evening til 10pm. It makes zero sense. It’s like morning roadwork in the middle of morning rush hour.

It’s clean, beautiful. A bit dated but nonetheless clean and comfortable. The maintenance guy (older Caucasian one) was so kind!

Stayed in March 2024

Service dog policy

This place is like an apartment and it's very nice

Stayed in March 2024

Only small complaints were that the mattresses were so old, you sunk into them and the furniture is pretty dated and beat up. We’d still stay again though.

Super clean, well stocked, comfortable, and the indoor pool was amazing! All of the staff members we spoke to were incredibly nice.

Stayed in February 2024

There wasn’t anything

Convenient to everything . Nice pool and jacuzzi . Rooms were very comfortable and r the staff was very accommodating.

Stayed in February 2024

Where was the security guard? I didn't see any security at the front entrance station, both day and night.

The location is close to Prime Outlet. The people at the front desk were very helpful.

Stayed in January 2024