Long,, covoluted walk to the bedroom, with many steps outfitted with narrow and somewhat steep ramps; this makes it difficut for travellers with heavy luggage.

Large, very well-outfitted bedroom and bathroom and an outstanding mattress. The breakfast room is spacious, inviting and and attractive sand the breakfast quite good.

Stayed in May 2024

Staff were rather off-hand, the Flemish more so than the French staff. Maybe this is just the Belgian style but coming from Copenhagen was quite a let-down.

Hotel was beautiful and very well-located

Stayed in May 2024

Maybe the stairs.

We had a junior suite with a large bed and a « garden view ». There’s no garden but a small balcony with views out on to a concrete courtyard and office buildings and a table and chairs. There was a view of the spire of the magnificent town hall. We weren’t bothered by the lack of garden as the room was extremely comfortable, spacious and quiet. We have travelled extensively for thirty years and now appreciate comfort, a good bed and bedding, good lighting, good bathroom etc. We were very happy with everything. The check in was quick and efficient and the location is unparalleled. There were around eight or so stairs to the room from the lift which was a bit of a pain with suitcases etc and three stairs to the bathroom from within the suite. Neither of these things was a problem for us. Highly recommend this property.

Stayed in May 2024

Can't think of of anything. The managers were very professional.

Beautiful hotel in the most central location, but a haven from the hustle and bustle of the city. We loved this hotel, beautifully appointed, you step into the hotel and feel relaxed and cared for. The rooms are extremely well set out, great beds, large luxurious bathrooms. Everything is clean and fresh. Lots of sitting areas for guests away from the front lobby area, a nice courtyard to relax in. We were travelling by train so it's proximity to the station was welcome. Our stay was so comfortable and we would definitely stay again.

Stayed in May 2024

The rate charged on the least convenient room should have been a lot more reasonable.

Location is very convenient and breakfast excellent . We stayed in two rooms . One was commodious with a lovely bathroom. The other was a little cramped, hot , with a stair to manage and in my opinion quite overpriced.

Stayed in May 2024

Update bath tub to shower. Dangerous to get in and out as elevated.

Great location and Very Attentive staff

Stayed in May 2024

Shower floor very slippery

Location in courtyard for quietness Location close to train station Location close to restaurants

Stayed in May 2024

As solo female senior traveler l appreciated how close it was to Central Train Station.

Stayed in April 2024

On occasion, the front desk was unmanned. The community should get together and solve the litter problem in the streets.

Great location, close to central station. Staff was helpful and friendly. Rooms were clean and beds were comfortable. Breakfast was amazing and took place in an absolutely beautiful room. Hotel lobby, rooms and eating areas were gorgeous.

Stayed in April 2024

The room we were in could use some freshening up. It was clean but some minor repairs were required in some areas if you pay attention to details.

The lobby is beautiful. The staff are agreeable and helpful. The location was fantastic.

Stayed in May 2024

Nothing

Good location within walking distance from station and attractions

Stayed in April 2024

The bed was not so comfortable and the bedroom was upstairs, so we had to leave our bags downstairs because they too heavy to carry up the winding staircase, but that wasn’t a big deal for us. We loved the room!

We had a beautiful suite with a living and dining room and it was very spacious. The location was fantastic and the staff was wonderful.

Stayed in April 2024

Very nice property with a great breakfast. Staff was amazing. Great location too!

Stayed in April 2024

The breakfast was amazing!!!

Stayed in April 2024

late check-out, I had to pay 50% more to delay my check-out to 2pm.

Excellent location very close to Grand Place, clean, specious, nice furniture.

Stayed in April 2024

Excellent place, excellent staff

Stayed in April 2024

Room Was Snug..! But, All Else Was Fine…!

Quaint, Charming, Romantic, Attentive Staff, Lovely Breakfast, Central To All Activities..! Good Value…!

Stayed in April 2024

The hotel is close to everything. Train station is only around the corner. It’s so close to grand place and there’s a great selection of places to eat right outside the hotel. Reception staff so helpful and polite. The rooms are big and spacious and we had a terrace area to sit outside. Would highly recommend and would definitely stay again. Lots of character and better staying in a cute boutique hotel than a chain.

Stayed in January 2024

N/A

Beautiful finish to a very old building, perfect location, quiet and warm at a particularly cold time of year.

Stayed in March 2024

The fact that I needed to tell them ahead of time if I am having breakfast there For the amount of money and being in a suite, they could have had a plate, knife and a fork in the kitchen The smell of the living room but also it is from old furniture not bothersome Slippery carpet in the living room ( be careful) Stairs to go up the suite ( was not a problem for me)

Location Comfy bed Old charm Big bathroom Big living room Good amenities Very Quiet . This is a plus plus

Stayed in March 2024

Not much. Maybe consider a ban on smoking in the central courtyard garden downstairs as the smoke drifted straight up into our rooms above...

Great location - walking distance to train station, and all the Bruxelles centre attractions and loads of great restaurants nearby. Our room was so spacious and beautifully decorated in period style. We had a relaxing weekend and as my husband wasn't well it was a fabulous space for him to relax. Very helpful and polite staff.

Stayed in March 2024

This hotel is charming, elegant, old-world Europe. You're just a few minutes walk from the Grand Place and many of the museums.

Stayed in March 2024

hotel location is perfect, very nice breakfast and the room was delightful and silent.

Stayed in March 2024

Location was excellent and the friendly staff were very helpful. Itis great value for money for someone to use as a central location for exploring Brussels and other cities like Antwerp and Brugge, as I did because of the location and proximity to trains and cabs

Stayed in March 2024