The staff were really nice and helpful. The breakfast was excellent. The interior of the hotel was really beautiful.

Stayed in May 2024

It was quite difficult to find the entrance to the parking due to the traffic works. Probably the hotel could send a warning about that in advance.

The location is top. The bar is open all the time and the breakfast was very good.

Stayed in May 2024

The room isn’t huge but I think it’s probably reflected in what you pay.

Well located, close to the town centre but out of the hustle and bustle. hotel was very nicely decorated

Stayed in April 2024

Someone tried to get into our room at 9:30 a.m. because they were accidentally assigned our room. When I spoke to the hotel staff they were deeply apologetic and gave us 2 complementary breakfasts.

It was a great location for exploring the city. The staff were super friendly and helpful.

Stayed in May 2024

The breakfast was lovely, however, it was mostly cheese, meats, and sweets (waffles, pancakes, chocolate etc.). Delicious foods for light breakfast, however, I missed the traditional hotel breakfast foods - soft scrambled eggs and some bacon, some warm, cooked foods.

The room was quite spacious compared to the accommodation in Brussels. Excellent location! Lovely neighborhood, just a 10-minute walk to the heart of the city center. Value for the money is excellent! Clean, comfortable, beautiful hotel, a perfect location at an excellent price for Brussels. Hope it keeps it up like that!

Stayed in May 2024

The soap dispensers in the roam were broken. Better to replace them.

The hall and the bar are great

Stayed in May 2024

Nothing

The front desk staffs are helpful especially Melissa who is also very friendly. We like the breakfast a lot. Abundant and good varieties of food. I like their breads and croissants; very good.

Stayed in May 2024

Location

Ambience and experience

Stayed in May 2024

Can be a bit noisy sometimes, at least for rooms facing the main street but nothing that would bother you from a good night sleep

location was great with lots to do around

Stayed in May 2024

Internet connection poor .

Very good location , room very clean. Good customer service .

Stayed in May 2024

Difficult to find and get to the city centre from, even if it was close.

Beautiful and modern hotel. The rooms were very comfortable and the staff were really nice. Our cleaner was so polite with how many times we ended back at the room while she was cleaning, patience of a saint!

Stayed in April 2024

No gym

Convenient location close to the train station Spacious modern room

Stayed in May 2024

nothing in particular

very comfortable stay, excellent location and the staff were very friendly.

Stayed in May 2024

There is a male service personnel who takes care of the breakfast- he is so kind with an amazing attitude, that he put a smile to each clients face. He was definitely my highlight (unfortunately I don‘t know his name)

Stayed in April 2024

No glasses in room

Stayed in May 2024

They only have breakfast service. There was not a restaurant or vending machine available for guests to grab food during the day. Lack of information on website about direction to the hotel.

Good location

Stayed in May 2024

The rooms at Motel One's are typically quite small, but for us as a couple and a small dog, it was perfectly fine for a long weekend stay! We also really appreciated being able to bring our small pet :) Our room faced the street and the sound from the tram was pretty loud but I had earplugs and that helped. Overall it wasn't horrible but if you're a really light sleeper it might be tough to get past.

This is definitely the nicest Motel One I have been to - the lobby was quite posh and there were a lot of people enjoying beverages in the bar/lobby area. The breakfast was good and while initially seemed a little bit expensive, at around 16 euros, Brussels is very expensive so we would have easily spent as much for 2 people outside the hotel and when we needed to head out of town, it was great to eat at the hotel. The staff was also very kind to help me get fully cooked hardboiled eggs as opposed to soft boiled given I am pregnant :)

Stayed in May 2024

The room size was very small and not enough space for 2 sets of suitcases. We were disappointed when we were told that breakfast was included on the last day only to find out on the last day that it wasn't.

The location as it was only a short walk to the main part of the city. Staff were friendly and helpful.

Stayed in May 2024

The personnel at Motel One did an outstanding job. Magdalena at the front dest was exceptionally helpful.

Stayed in May 2024

No laundry facilities available at the hotel but since it was just a few days it was ok.

Very comfortable , clean room. Very friendly staff. Location was nice , close to a park and a short walk (10 mins) to the main station.

Stayed in May 2024

The room was pretty small and it would be nice to have a smart tv. Parking that is connected to, but not part of the motel, is too expensive - 25 EUR for a day.

The motel is clean, very well positioned and modern looking. The staff was friendly, helpful and professional.

Stayed in May 2024

The most basic room is really small. However, it was our choice and great value for money :) Just an advice whoever values comfort get a bigger room

Amazing location, great staff, nice bar, all around excellent!

Stayed in May 2024

Nothing

Excellent location, right in the centre of the city. Walking distance to everywhere. Comfortable and cozy room. Tasty breakfast.

Stayed in May 2024

Very convenient location for work visits in the center of Brussels. The hotel is comfortable and clean. Staff is also friendly.

Stayed in April 2024