Air conditioner was off so the room was a bit too warm for me and it was noisy with the window open. Shower was fine but over the bath, I prefer a walk in shower.

The location was near Central station, lots of cafes and bars nearby. The receptionist was friendly and we were allowed to check-in 2 hours early. The room was a reasonable size and comfortable. The bathroom was a decent size and everything was fine. Coffee and tea making facilities in the room. Was able to check out online.

Stayed in May 2024

Really nice room and location. Great staff.

Stayed in May 2024

Old, no A/C , cigarette smell

Location

Stayed in May 2024

Better sound proof rooms

Excellent breakfast- great location

Stayed in May 2024

I wanted a double bed, but thin separate blankets. they probably forgot about this

The place is close to the central pedestrian street. Breakfast had a good enough choice.

Stayed in April 2024

The room didn't have a working heating system so it was very cold. We did complain and we were given a plug in heater which was great. they sorted the issue out immediately but I wonder if we had checked in later after 5pm if this would be the case. The lamp also did not work so it seemed the electrics were dodgy. They did not clean the floor so well and we were given 1 toilet paper only. The staff however, sorted all the issues out very well but for the price i was expecting better room. Also little noisy you could hear the cars, people etc it needs a revamp

Staff friendly, Junior suite was good size, breakfast was good

Stayed in April 2024

None

Location

Stayed in March 2024

The mattress was flat out awful. Very uncomfortable for a side sleeper. The windows didn't keep out much noise from the traffic. It was very noisy at night with loud cars and motorcycles speeding by a half a block away. As a result I didn't get very good sleep for the 2 nights I was there. The room was small but worked fine for one person.

The location is very close to all the attractions which was both good and bad. Good in the sense that everything was steps from the hotel. Not so great in the sense that it was near a busy street that was very noisy, especially at night. The property was clean and the breakfast was good quality with good variety.

Stayed in April 2024

the window in our room needed to be repaired

The location

Stayed in April 2024

The beds were quite firm and the rooms were in desperate need of a refresh. The floor tile in several areas of the room were damaged.

Great location and good value.

Stayed in April 2024

The smell in the lobby, there was a parfum dispenser with a very strong scense.

Location for us was the big plus. Also good breakfast.

Stayed in April 2024

There was some noise around 4-6am.

Room is big. Location is very good. Normal breakfast.

Stayed in April 2024

WIFI was extremely slow 30% of the time, hindering work on laptop

Stayed in March 2024

The pictures online looked nothing like the rooms. The rooms were very outdated and old. Bed was super uncomfortable and not supportive. Lighting in the bathroom and room was very dim and hard to see anything when getting ready.

The location was amazing and the staff were very accommodating.

Stayed in March 2024

Furniture in the rooms needs updating

Location (5mins walk from central square )staff were very friendly- especially Bianca in reception. Parking on site was a bonus.

Stayed in April 2024

The heat in the room was not that I would like

It was great with plenty of choices.

Stayed in March 2024

The lack of mirrors in the main bedroom and lighting, some women like to put make up on and I had to use a hand mirror and my phone light to be able to see what I was doing. The screen between the bathroom and bedroom is very unnecessary and it wakes whoever is in bed up if someone goes to the toilet at night and turns the light on. The TV is in French which is fine but would be good if there was an option to log into personal subscriptions. We also found quite a lot black mould behind the curtains. Rm 703.

The location of the hotel is spot on! 5 minute walk from Central Station which has local connections all over the city and 5 minutes from local pubs, bars and the Grand Palace. The room was big enough for us both and we slept very well. Ample wardrobe space for us both to fully unpack and the bed was very large and comfortable.

Stayed in March 2024

We struggled with the heat and mini bar didn’t cool so we lost about $30 in groceries even after maintenance came to look at it. Street was very busy and loud even at night, bring earplugs.

Location

Stayed in March 2024

Nothing

We had twin beds which is what we paid for. Clean overall especially the bathroom. Close proximity to sights and restaurants.

Stayed in March 2024

Perfect location. Nice room and breakfast. Staff helpful and firendly.

Stayed in March 2024

Really appreciated the staff as well as the location of the hotel. One of the best breakfast offers in long time. I always like when hotels pay attention to detail, little sweets available at the reception, Easter decorations, some vouchers to get free drinks etc. and it this hotel you have it all.

Stayed in March 2024

Nothing comes to mind

Breakfast selection was great! Proximity to central station and to Grand place was great. I also loved that they had a drive for opting to not have the room cleaned for those who chose to and were staying more than a night, you would get a voucher for a drink from the mini bar.

Stayed in March 2024

The perfume that is sprayed in the air was overpowering at times.

Good location and very clean and comfortable

Stayed in March 2024

My friend had his room without breakfast included ( he thought it was included) sat for breakfast and then was charged 24 euro..way way way overpriced

Room was very clean and very comfortable . breakfast has a great selection.

Stayed in March 2024