Luithagen - Haven 6, Antwerp District, 2030 Antwerp, Belgium
#66 of 75 hotels in Antwerp
Guests' ChoiceBased on 587 hotel reviews
7.2Cleanliness
7.3
Comfort
7.3
Location
6.9
Facilities
7.3
Staff
8.2
Value for money
7.2
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Pillay
South AfricaThe carpet in the lobby looked old
It was basic room with sufficient space and bathroom. Like that the toilet was seperate.
Stayed in April 2024
Reviewed: 6 May 2024
Alex
GermanyIn our family room there were no locks on the toilet and bathroom doors, it was very strange to warn the whole family every time that the toilet was occupied :) The folding sofa was small and not very comfortable.
Everything was fine. Convenient parking, all clean, friendly staff. The children were especially pleased with the sweet gift from the reception manager. Location is very good if you travel by car.
Stayed in April 2024
Reviewed: 30 April 2024
Kr
GermanyNothing really. All good.
Well situated for work in the harbour. Free parking.
Stayed in April 2024
Reviewed: 19 April 2024
Paul
United KingdomStairwell is in desperate need of re-decorating as it has been for many years now.
Ideal location for my office in the port. Room and breakfast all good. Dinner good.
Stayed in January 2024
Reviewed: 8 April 2024
Alex
United KingdomNA
Great for an overnight stop while travelling. Had everything you expect, clean, friendly staff, ample parking.
Stayed in April 2024
Reviewed: 2 April 2024
Mathew
United KingdomNo restaurant on a Sunday evening, on an industrial estate with not much options nearby
Quiet and comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Yordan
United KingdomAlthough included in the description our room did not have the small fridge and the safe was not operational. Hotel location about 18min drive from the city centre.
Overall cleanliness was fine. Friendly staff and enough parking spaces. Wi-Fi speed appeared to be satisfactory.
Stayed in April 2024
Reviewed: 9 February 2024
Peterschelvis
NetherlandsShower poor quality
Location and Tesla suoercharger
Stayed in February 2024
Reviewed: 22 January 2024
Oleksandr
GermanyRoom #31. The sink drain doesn't work well
Stayed in January 2024
Reviewed: 5 January 2024
Rachel
United Kingdomtoo hot, sofa bed not comfy
Nice staff, good breakfast, comfy double bed, clean
Stayed in December 2023
Reviewed: 31 December 2023
Joanna
United Kingdom1. Extremely reduced menu and staff in the restaurant. 2. Sofa bed unacceptably uncomfortable - staff gave us extra blankets to try and improve the situation. 3. No English breakfast tea with milk provided. 4. Location is disappointing.
1. Parking close to the hotel. 2. Standard of food was good. 3. Availability of the bar.
Stayed in December 2023
Reviewed: 17 December 2023
Ife29
NetherlandsThe cleanliness of the hotel room was disappointing.I made a reservation for a room with bathtub but there were hairs in the bathtub and overall it simply wasn't clean . Needless to say I didn't use the bath . same counts for the rest of the room,It could have been cleaner. The location isn't central. If you're dependant on public transport it's not ideal. Else it's doable
The staff was very helpful and friendly and the breakfast buffet was good . The bed was very comfortable
Stayed in December 2023
Reviewed: 9 December 2023
Abdolreza
NetherlandsThe location was a little far from center
Everything was good
Stayed in December 2023
Reviewed: 21 November 2023
Shigemasa
GermanyBar/Restaurant area was completely closed and no staffs available whole afternoon, so we couldn't ask for even coffee. The reception said dinnar can be served from 1800h, but nothing was available at that time until we wait until 1845h, so we decided to go out for dinner.
Stayed in November 2023
Reviewed: 20 November 2023
Bo
Netherlandsbed
Stayed in November 2023
Reviewed: 10 November 2023
Esther
NetherlandsSome bits seemed a bit rundown. The window still was a little damaged and the shower plug kept coming loose and moving.
Good value for money, easy check in. Nice location close to the highway for access. Shower was really nice (rainshower type). Pillows were nice and thick.
Stayed in November 2023
Reviewed: 24 October 2023
Paul
United KingdomStairwell is in need of refurbishment, very tired.
Room was fine, breakfast good. Dinner was good.
Stayed in October 2023
Reviewed: 22 October 2023
Job
United KingdomThe hotel is out the city & not near any local restaurants to get food from - if not wanting to dine in. the quality of the room is not reflected by the price, nor location - expensive compared to other options.
Free parking & lots of it. Hotel was easy to find and is easily identifiable from the road.
Stayed in October 2023
Reviewed: 3 October 2023
Stylianos
GermanyLower standard than what expected from a Novotel Hotel. Staff busy/overworked.
Pool nice to have. Close to the city centre, easy to travel there.
Stayed in August 2023
Reviewed: 26 September 2023
Junior
United KingdomThe lift needs a bit of modern touch...But, this is not a real issue
The staff were polite, helpful and courteous. The facility has a safe car park and a decent swimming pool.
Stayed in August 2023
Reviewed: 26 September 2023
David
United KingdomNo bar or restaurant on the Sunday
Room was nice and big
Stayed in September 2023
Reviewed: 17 September 2023
Maria
RomaniaThe staff was very friendly! The pool.
Stayed in September 2023
Reviewed: 14 September 2023
Vitali
Germanylocation
pool
Stayed in August 2023
Reviewed: 11 September 2023
Maja
NetherlandsThe bathroom was a bit outdated but it was working fine. Some places seemed dirty but it is not dirty, just outdated.
We were looking for a hotel outside of the city center with a pool and this was it. We liked the pool area. The room was nice. The breakfast was also good
Stayed in September 2023
Playa del Carmen, Mexico
Auckland, New Zealand
Milan, Italy
Fort Morgan, USA
Rialto, USA
Kremasti, Greece
Incheon, South Korea
Colva, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content