Nothing

Lovely staff, perfect location near to train station & all the sights, but on quieter street. Swimming pool was such a lovely bonus.

Stayed in August 2023

The bathroom a little bit worn and outdated.

Very good location. Comfortable beds 😀

Stayed in July 2023

Location excellent for exploring Bruge, hotel good for families and has a pool outside. Breakfast expensive we ate out for less. Car park not part of hotel but right next to it with lift up to hotel and about 15 euros for 24 hours. Hotel clean and room comfortable for a family of 4.

Stayed in August 2023

Nothing

Location was great. Facilities were good. Staff were friendly

Stayed in August 2023

Best location

Stayed in August 2023

Access to swimming pool may cause accident with stair case in the way

Locality

Stayed in August 2023

Dated and in need of a revamp. Carpets and rooms need updating

Location was great. Also the pool

Stayed in August 2023

it’s pretty tired and dated but I understand a renovation is imminent.

the location was great. parking was easy and can walk into town easily. the breakfast was great. staff were polite and helpful.

Stayed in August 2023

A lovely hotel perfect for families right in the centre of Bruges conveniently located near all the famous landmarks which are easily reachable on foot. The swimming pool was great to cool down in after a hot day and the breakfast selection was second to none. Making our own Belgian waffles was a breakfast highlight. The room had a fridge and safe and although there was no A/C, a fan was provided. Looking forward to visiting again.

Stayed in August 2023

Within the city

Stayed in August 2023

It is going to be closed for refurbishment soon and you can tell. It looks a bit dated and the air con in the rooms wasn’t as good as it could be so it was hot

Great location and really friendly and helpful staff at reception

Stayed in August 2023

Rooms were very warm and didn’t seem to cool down. Fan was provided which helped a bit but it was hot

Lovely hotel, perfect location and friendly staff. Pool was great for the kids at the end of a busy day in the city. Breakfast was good, the kids loved the waffle machine

Stayed in August 2023

Hotel is closing end of august 2023 for a refurb, so it was a little tired in places, but obviously this will be remedied. the air conditioning wasn't working so rooms were very hot and window would only open a little. (However we were aware before we went that there was no air con) Again, hopefully this will be sorted during refurb. The shower was located over the bath. Which is not a problem for able bodied, but I have a knee replacement and awaiting another. and it was very difficult getting into and out of the bath for a shower.

Hotel was in a good location. short walk about 10 minutes from train station, and close to main attractions. Staff were super friendly and helpful. Plenty of choice at breakfast. good housekeeping team

Stayed in August 2023

The rooms need a make over and are very warm. Make sure you secure a fan as there is no air con!

Great location and pool. Wonderful breakfast! Staff really friendly.

Stayed in August 2023

The rooms were far too hot and stuffy but clean.

Lovely staff and excellent location. Pool fantastic.

Stayed in August 2023

The swimming pool clearly needs updating and on day 2 of our holiday our son slipped in the toilets near the pool,necessitating an A&E visit and stitches.This meant no more swimming for him (his favourite holiday activity). Despite this accident having happened I was shocked to see no wet floor sign near the water soaked facilities the following day. (We had asked staff to place a sign there near toilets to avoid other children being hurt).I witnessed another child nearly slip over and placed the wet floor sign myself. Kind hotel staff but would have appreciated a verbal check in following our hospital trip!!

Friendly staff and good location

Stayed in August 2023

There were no shower gels which were provided on request :)

Stayed in August 2023

Parking was a problem there is a underground car park next door but when you drive a 4 x 4 with a roof box on top you can never get in… All these car parks max 2m car with roof box 2.4m But the lady when we checked in guided us to a car park 10 minutes walk from the hotel SO BIG THANKS TO YOU

Great location clean comfortable room really friendly and helpful staff from the moment I checked in even the day we left there was nothing to much….

Stayed in August 2023

Great location and friendly staff. Good breakfast. Comfortable rooms. My go-to hotel when visiting Bruges.

Stayed in July 2023

A bit overpriced since our roomrate did not include breakfast but we know that when we booked our stay

Nice room, comfortable bed and pillows. A small fridge for drinks or your own breakfast (we bought our own at the supermarket right across the street). The room had tea/coffee facilities in it. Perfect location right on a street full of cafés and small shops. Restaurants about 5 mins away. Close to all of Brugges main attractions. The staff at the hotel were supernice, made us feel welcom. Nice pool area outside with a pingpong table and a playground for the kids. Parking garage just next to the hotel.

Stayed in August 2023

Rooms where basic and a bit dated. Could be better with some modernisation. There also seemed the be a hole in the wall behind one of the skirtings. We had a some bugs (beetle like) come through the hole and then disappear back under again. Stuffed it with a bit of paper in the hopes it stopped this.

The lobby and downstairs areas were pretty modern. The location was great for visiting the centre and it was dog friendly.

Stayed in August 2023

It’s a bit tired in the rooms and needs a bit of modernisation, but it was just somewhere to sleep and I would use the hotel again because of the pool and parking.

The pool and location are great. Parking is very convenient and I was able to charge my full EV car.

Stayed in August 2023

Excellent location, 15 minutes leisurely walk from the train station, 10 - 15 minutes from Markt and Burg, along a street with lots of shops and cafes. The hotel is nice and clean, the rooms are comfortable, with children's play area inside and outside. The staff have been really helpful with any enquiries we had. Breakfast was excellent, providing lots of choice for all tastes and dietary needs.

Stayed in August 2023

Even though it is still acceptable, the shower/baths could do with a bit of an update

The location is great with loads to do within walking distance of the hotel. If you have kids, i recommend including breakfast to your stay as the surrounding restaurants open a bit later. There's a small play area inside the hotel lobby as well for rainy days. The staff were really friendly and accommodating.

Stayed in August 2023