No elevator so you have to carry the luggage by the stairs. This isn’t a bug deal, it was easy.

Beautiful place. Large quiet clean rooms. Beautiful location. Nice internal garden. Great breakfast.

Stayed in April 2024

Stairs everywhere: for going to the room, going to the restaurant, from the restaurant to the toilet, etc. etc. Staff not friendly, especially the waiter at the restaurant

Stayed in March 2024

-

Beautifull place

Stayed in April 2024

Some issue with the bed and the fact that they didn't serve food or drinks on the terrace în the evening (not so big deal, as we ordered inside and went out afterwards)

Perfect location if you want some peaceful place

Stayed in April 2024

The location was amazing - beautiful nature park and inside gardens.The buildings were stunning- preserved old building and matching new buildings. In the restaurant they served delicious and distinguished food. Experienced waiters and first class service. Magnificent and cozy property with fresh air and great service.

Stayed in April 2024

Breakfast can be better and rooms might use AC

Basically everything

Stayed in March 2024

The area can be very quiet at night. Not something I complain about!

Food, quiet location, tasteful decoration

Stayed in February 2024

Very clean and quiet. Personal very friendly. We had a lovely stay!

Stayed in January 2024

The coffee in the breakfast was not good.

Very good room, comfortable with parking and excellent location. The staff was very polite and friendly.

Stayed in February 2024

On the other hand I found the beds not comfortable also for the price of money I was expecting a rich breakfast, in this case it was 2x types of smoked meat, 2x types of cheese, bread, 2x type of veggies, coffee & tea..in my opinion very basic. The restaurant which is within the bigger group of hotels has a bit overpriced menu for what they serve you in return, however if compared to their second restaurant 'primo gusto' (Italian style) which is 200m away .. there you pay for a glass of house wine a total of 16lv but the quality is no more than 5-6lv. The place itself is cozy, the staff is again on level, however still the prices are way above from the level of food and portions you are given.

Well, the facility is right within the entrance of the village with a very easy way to get to the parking and from there to the reception area. There is a mini-forest inside.. it seems during the summer you can even dine outside which is great. During our stay the staff was very polite & helpful.

Stayed in February 2024

Everything was really great.

The hotel is really nice, everything is well maintained and the food was amazing, especially the Italian restaurant in the complex. The spa facilities were very clean and you could book it for you only. The rooms were very clean and very spacious.

Stayed in February 2024

It’s mentioned that the spa is an added pay so we weren’t expecting it to be free. And we weee pleasantly surprised to find out we got an hour free for the steam room during our stay. However, even though we reserved it an hour ahead of time, it was still cold when we went in. The telephone in our room also didn’t work which was annoying cause then we had to go outside to reception to ask about the spa.

It was very clean, extremely friendly and polite staff. The rooms were comfortable. I love that they offer a “pillow” menu where you can change out pillows if needed. They also put a radiator in our room, knowing we had a baby so she wouldn’t be cold. That was very thoughtful.

Stayed in January 2024

Missing supermarket nearby.

Nice environment, very cozy place

Stayed in January 2024

we need room service because we travelled with 2 twins kids (2 years old) Even if we take the food in the room the dishes remaind there till of our check out. I want to mention that the cleaning of the room was done but the dishes remaind empty in the front of TV.

Very good hotel, location and food

Stayed in November 2023

The staff of the restaurant just ignored us, We had to ask for the menu (for desserts) 30 min after finishing our main meal, and it never came. Breakfast staff about the same, more focused on their mobile phone than on the guests Our bed room was just above the entrance so we could hear every guest slamming the doors

The place is wonderful, beautiful garden and village. Authentic style. Calm and clean Nice staff at the reception everything one needed in the bedroom

Stayed in November 2023

The bathroom and the view:

Good food and good service.

Stayed in October 2023

Friendly staff, tasty food, comfy bed.

Stayed in October 2023

Everything was neat and cozy. Our room was really peaceful and on a quiet place. It was well-maintained and clean.

Stayed in October 2023

We usually stay in two level apartment ... this year I felt that level of matrass on second floor was not good , you feel like you falling down ... it is better to be checked and fixed

We usually stay here in our way to Greece for many years in a row. Breakfast is well served and anyone can find food on its taste. We also took food in the evening, also very good and nicely served. We also observed that many locals spent their evenings and celebrate there with many kids, kids can run and play in large and green garden. The room itself was very clean and spacious. Highly recommended, we will come again.

Stayed in August 2023

Average kind of breakfast

Stayed in September 2023

I didn't like italian restaurant because thea food was not as good as 2 years ago, not so varied and we were not allowed to have dinner inside. In change, bulgarian restaurant food was excellent!

Stayed in August 2023

1. We stayed the second time, and this time the bed was not super comfortable, though was big enough. 2. I wish breakfast was better Everything else was just great, and will get back to this place one day.

1. Big clean rooms with very good wooden furniture. 2. Excellent parking 3. Nice territory with trees and a wooden playground for children.

Stayed in August 2023

The matrices were not good at all in the room we stayed in. Had big holes , was not able to get any sleep. This is the reason the hotel didn't receive the maximum grade.

We like just about everything that this place is offering.

Stayed in September 2023

The rooms are clean but can be improved. There is no equipment for making tea or coffee in the room. Poor breakfast presented in a narrow space.

The excellent location allows you to visit the points of interest in the area on foot. Veliko Tarnovo is 10 minutes away by car. Friendly staff. Very good restaurant with similar services.

Stayed in August 2023