Good report quality / price Food was good

Stayed in August 2023

For the price that we paid everything was just great.

Stayed in July 2023

Not actually a 4 star hotel, poor quality of beer and juices. Except breakfast, the variety of the food can be improved. Do not allow people to take food in the room, so much people in the elevator with plenty of plates full of food. Except room service when is something organized.

Good breakfast, big and clean room, good wifi, nice swimming pool, good ice-cream.

Stayed in August 2022

urine in the toilet on arrival to the room

good facilities

Stayed in July 2022

the hotel looks like an comunist one, the people that works there dont know what a smile is or oapitality or profesionality. To get to the beach you have ti wolk a lot and the food was really horrible. I travel a lot but this place is the number 1 for the worst food ever

Just the room and the beds were ok the rest was all desapointing

Stayed in July 2022

Alcohol

Food

Stayed in June 2022

Cleaning services bad. Also food is not good. Because they prepare same type of foods everyday.

Staff is very helpful

Stayed in September 2021

Very noisy nights - many discos and parties till late in the night in neighbour hotels Food - not quite what expected. Not much variety. Wet floors were not properly marked - in the eating area No parking available - though staff helped us to find an unpaid spot! Not enough cleaning staff - long waiting lines at check in (rooms were not ready at given time...)

Really close to the beach - only 25-30 steps and about 5 min walking distance Beds, cleanliness, bathroom - great Cleaning ladies very friendly - though they didn't speak any ather language but bulgarian Great welcome gift - tasty wine Good working air conditioning and fridge Great balcony sea-view Daily fresh bottled still water (1.5 liter for a room) Very respectful and friendly employees - even if some clients were rude or unpatient. Exceptional professional!

Stayed in August 2021

They were way too understaffed

Stayed in August 2021

In the bathroom there was an awful smell from the drain I think. I had to keep the bathroom door closed all the time.

Everything was fine, but there was no AC in the room. Too hot sometimes! Nice, heated pool, nice breakfast, spacious room, nice view

Stayed in July 2021

Poor kids animation,

Facilities were great, friendly staff

Stayed in July 2021

Wifi was bad on the 2nd floor. Reception is a bit slow. Posterminal is old. TV was old model and picture was not clear.

Food is good, a lot of delicious snd nutritious salads, vegetarian and almost vegan friendly (lacks vegan protein). Rooms are spacious, pool is good.

Stayed in July 2021

The lifeguard had a very arrogant attitude and was disrespectful. I’m talking about the man with long hair (because there were 2 lifeguards at the pool, but the one with short hair was ok). We were playing with a ball on the outdoor pool and accidentaly, the ball touched a person- we’ve apologized, the person was very nice, smiled at us, saying that was no problem at all. But the lifeguard confiscated our ball without saying nothing, and gave it to us when we’ve left the pool. After this incident, we’ve went again to the pool, without ball, but this time, I was accidentily hit by a bool- twice times. Even the lifeguard was there, he was acting as nothing happened. He did not confiscated the ball of that person, he did not even telling him to be more carreful. That’s why, I will give 7 to this property. It’s a shame that you’re hiring such kind of people to your hotel.

Good conditions, very very clean, nice people at the reception, lovely food

Stayed in July 2021

all fine

Everything

Stayed in August 2023

The bed wasn’t that clean there was to many hairs on it also the food was the same everyday , i stayed there 4 days and i was very bored because everyday was the same food also it was not delicious and from yesterday , so it was not worth it that value of money anymore !

The pool and the ice cream

Stayed in August 2023

Dislikes: small parking (when it is full, they cooperate with a 3rd party opposite the street, but the lot is very small and narrow! Old furniture in the room ; Cleaning in the room, bad quality mattress; Food: disappointing (feeling of fast food and reusable food; less variety ; 2 types of dishes for lunch , dinner Access alley from the beach (and inner city) is not illuminated ; long distance to the sea

pleasant personnel , reception clerk very nice

Stayed in August 2023

the parking is too little for all the cars

the property had everything inside

Stayed in August 2022

I visited this hotel again now, after 2015 and 2017. Obviously, any review is subjective. But I will try to provide information as objectively as possible. What was not good: much less, about 5-6 dishes, which are repeated every day, after a few days the menu becomes boring. Select drinks have largely disappeared, soft drinks have been replaced with some low-quality no-name brand. The drinks iare now served only in the lobby bar, the queue is long, the staff is overworked. Check-in only after 2:30 p.m., in this way the hotel saves money because it does not offer you lunch. Departure by 11 o'clock, so new economy with a lunch, but if you want, you can wait till 12.00 pm to get a food. Few parking spaces, you don't have access to them. Regarding the resort, dirt on the alleys, especially on the path that leads to the beach. Extremely expensive private parking, sunbeds and umbrellas on the beach. (The fact that on the Bulgarian coast approximately 60-70% of the guests are Romanian citizens, inevitably led to a considerable decrease in the quantity/quality of the services offered.)

What was constant and good: the room, the cleanliness, the comfort, the staff.

Stayed in September 2022

Not a 4 star hotel, rather 3 stars. Almost the same food each day, cutlery in a very bad condition, poor quality of juices and beer. Improve the cleaning for the outdoor pool, the drains must be cleaned daily. Expensive parking.

Good breakfast, the room was clean. Good Ice-cream.

Stayed in August 2022

The animation team

I like The șea

Stayed in July 2022

The staff from reception very unpolite, and they dont speak english wich was a lit of barriers

Sorry but the staff is the worst one, they don t speak english france nothing. The food was great but apart of that nothing for a 4 stars expectation

Stayed in July 2022

Nu am nimic de reprosat.

Totul la superlativ.

Stayed in July 2022

the maids did not vacuum and did not even sweep the sand (and I stayed 5 days!!!), the dishes in the restaurant were very dirty (either traces of fat, or even traces of food!!!) - these problems were identified every day (not just once!)

spacious rooms

Stayed in August 2021

Worst experience ever ! - no food - could not find anything to eat, we had ultra all inclusive but there was no food (see attached pictures for proof) - hotel smelled like sewerage everywhere (room, restaurant, everywere) - everything was very dirty, the plates, the hallways, the rooms, everything (see attached pictures for proof) - there was one bar for all inclusive, 1 single person working at the bar, and a very long queue were you can wait an hour to get a poor quality drink - no parking (even paid) at the hotel or anywhere close to the hotel - long walk to the beach

Hotel was so bad we were only able to stay 1 night, after that we checked out and went to stay at another hotel.

Stayed in July 2021