Friday night (08.12.) there was a planned party for a few of the groups in the hotel. I should've probably made a reservation for a table in the restaurant, a mistake on my side. I've waited a fair amount of time until my order was taken. What made me feel even uncomfortable was the stares I got from staff and other people since I was in the hotel on my own and had no company.

The staff was extremely friendly and professional. The food was delicious however a little too oily for my taste in example the risotto. The rooms and facilities were clean and kept up. However the salt room was a bit unattended and the salt machine wasn't on all the time. The pool is large enough for all guests. The whole stay was pleasant, I would visit again.

Stayed in December 2023

The waitresses in the restaurant.

Excellent hotel with great facilities. Swimming pool is great.

Stayed in October 2023

The indoor jacuzzi is a bit small and there are constantly people in it. Outside there is no hot pool for adults.

The indoor pool is big and very good for swimming. The big outside pool is nice but cold, good for a very hot day. There is a small hotter pool very shallow and suitable for children. There is a nice wet bar. It is possible to take your pet there.

Stayed in August 2023

Overall we had a good stay

Stayed in August 2023

Swimming pools, spa, food

Stayed in August 2023

Nice hotel, good facilities, excellent swimming pools for children and adults, friendly staff and easy access to visit the surroundings.

Stayed in August 2023

Old facilities, smell of disinfectant in the rooms and halls, very limited choice of breakfast food (tomato’s and cucumbers were the only veggies), no kids choices

Nice location Kids and adults pools with mineral water Kinds playground indoor and outdoor

Stayed in August 2023

The restaurant menu was offering a limited selection of most common Bulgarian dishes.

Breakfast was basic but nothing exceptional. It was clean and tidy, but staff were a bit unfriendly at times.

Stayed in April 2023

The hotel allowing external visitors to the pool

pool

Stayed in March 2023

Very clean all around but very cold spaces including the spa.

Stayed in December 2022

The layout of the hotel was rough to get used to and lacking signs

The water was amazing, the staff was friendly

Stayed in October 2022

There are many adults in the children's pool

The hotel is nice, the water slide is great.

Stayed in November 2022

SPA is tiny for the capacity of the hotel. The hotel for 500 + guests has a sauna for 6! And just one jacuzzi. The jacuzzi itself was really dirty. Also, stuff in the lobby bar is unnecessarily expensive. Overall hotel is quite shabby and rusty for the money they want.

The hotel was clean and tidy except for the SPA. The personnel were friendly and helpful. Breakfast is okay. The location is quiet - no loud neighbours nearby. There is free parking with enough capacity.

Stayed in November 2022

it’s very noisy at night. from both sides there are air filters or airco’s and they are cray loud . I wear earplugs , but still could hear it

it has a nice location next to the park

Stayed in October 2022

The size of the pool. The balcony. The location.

Stayed in October 2022

Only the kids pool outdoors was with water warm enough. The inside pool was overcrowded at all times as well as the jacuzzi. The sauna I was able to use in the morning. The afternoon was packed.

They have a good size pools both indoor and outdoor with mineral water. Even though the indoor pool was over crowded we were able to even swim. They reacted immediately to our complaint that the room smells like cigarettes and they sent someone to bring us keys for another room. There's clothes line on the balcony. Very thoughtful.

Stayed in September 2022

the staff was very helpful and friendly

Stayed in September 2022

Rooms are a bit outdated

Food is OK, however, it always be better

Stayed in August 2022

The weather was meant to be very stormy and the indoor pool was closed. Fortunately we didn't get any rain so it was fine.

Great outdoor pool and lovely staff. We all had spa treatments.

Stayed in August 2022

It's a bit difficult to navigate through all of the hallways.

Clean and tidy room. Very good service.

Stayed in August 2022

The food quality was good but not excellent. Obviously, the chef has some own ideas about well known dishes. I would suggest either to get familiar with world cuisine dishes before trying to serve them in very own interpretation. These include cesar salad with tomatoes and cucumbers, pasta carbonara with cream, and overcooked seafood like mussels and shrimps.

Pretty much everything.

Stayed in July 2022

Live music down the street, was loud could hear it in the room. Old peolple acting like they were the only ones living there, ignoring lines at breakfast.

Nice, clean place.

Stayed in July 2022

The food as always was tasty

Stayed in March 2022

The rooms are a bit small, but OK for three nights. TV channels selection - limited. Breakfast - pretty basic with limited variety. No juice of any kind!!!

The pool is great! Spa facilities - fine. The staff - real nice and friendly! The food at the restaurant (dinner) - excellent! Drinks at the bar - good selection.

Stayed in February 2022