5 Han Krum Str, 8000 Burgas City, Bulgaria
#40 of 46 hotels in Burgas City
Guests' ChoiceBased on 179 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
9.3
Facilities
7.7
Staff
8.4
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 6 April 2024
Akolev
BulgariaBreakfast was not good. One of the bathrooms in the apartment had a very strange layout, making it hard to use
Great location in the city center, everything is within reach. The apartment was nice and clean. Staff let us have a late checkout for free, which was appreciated!
Stayed in April 2024
Reviewed: 16 February 2024
Terrence
BulgariaLocation
Stayed in November 2023
Reviewed: 20 October 2023
Runningfrommyself
SwitzerlandThe shower has seen better days. But it's clean and everything works.
The room is surprisingly big. It's also clean and somehow comfy. Close to the mainstation with quite some bars around.
Stayed in October 2023
Reviewed: 25 September 2023
Ivan
CroatiaThe whole stay has to be paid immediately upon arrival at the check in.
Fantastic location very close to city centre, train and bus station and 10 minute walk from the beach, beautiful, spacious suite and view, bathtub, restaurant on the top floor.
Stayed in September 2023
Reviewed: 1 September 2023
Nicola
United KingdomHelpful staff and last minute turn around for a party of 11 after a flight cancellation. Well presented and lovely breakfast. Great central location.
Stayed in August 2023
Reviewed: 28 August 2023
Mircho
Bulgariathe fan of the central air conditioning was so noisy in that room I couldn't hear my thoughts. the hotel advertises "parking" but there is no parking and you have to go around to find a spot in the blue zone and you're notified about this "after" the fact and that is very annoying not only with this hotel, but also other hotels in Bulgaria and they kinda turned that into a habit. I don't want to be told "we don't have a parking for you" on the front desk just remove "parking" from your list of facilities please also in the bathroom floor there was a missing piece and a sharp sticking construction thing which has to be fixed
the location, the staff, the way the facilities are built it's all you'd expect from a hotel
Stayed in August 2023
Reviewed: 24 August 2023
Hande
TurkeyIt was in a very central location. The staff was extremely helpful and they helped us a lot. If you are traveling by car, you can park in front of the hotel.
Stayed in July 2023
Reviewed: 21 August 2023
Darron
United KingdomNo air cons. They said I had to pay extra for air cons. It was uncomfortably hot. I think it was expensive for what is was.
The location is great, it's basic. Nothing was bad, it was just average.
Stayed in August 2023
Reviewed: 21 August 2023
Hikmet
TurkeyDim room lighting
Central location
Stayed in August 2023
Reviewed: 16 August 2023
Stuart
New ZealandExcelent location, nice room and a great breakfast.
Stayed in August 2023
Reviewed: 5 August 2023
John
United KingdomClean, good value, central location
Stayed in August 2023
Reviewed: 1 August 2023
Ed
United Kingdomleft my jacket in room ..my friend went back following .. they claimed they didn't have it :(
location was good
Stayed in July 2023
Reviewed: 27 July 2023
Kristina
United KingdomWe could hear the conversations and activities going on in another room.
Excellent location, breakfast included, lovely room with two toilets, clean.
Stayed in July 2023
Reviewed: 25 June 2023
Явор
BulgariaIt is a 3* hotel in my opinion, though on paper it covers the prerequisites for 4*. The bathroom was clean but it needs renovation, because it looks a little bit dirty from the tiles being old by now. The lighting in the bathroom is also quite dim which makes shaving for a man a bit difficult. And the mirror had some rust on it (needs renovation as mentioned above). It is also small. The room itself is quite small. Definitely not what most 4* hotel rooms we've been to are like. The breakfast included was very basic. A table with pastries, one with some cornflakes, and a table with sausages and eggs and sliced tomatoes and cucumbers. Some of the products were below average quality, others were OK. The staff don't know how to issue an invoice for a reservation made and paid through booking. There were ladies from 2 shifts who didn't know how to handle that and since it was a weekend, the manager wasn't there.
The location is very central. The beds are very comfortable. It is clean. There is breakfast included. The restaurant for breakfast is in the top floor and there's a good view of the city from there. The staff was polite.
Stayed in June 2023
Reviewed: 18 June 2023
Konrad
PolandIn general the staff is very kind. But we don't like the policy of trying to charge us for a mini bar, that we didn't use at all.
Very good location.
Stayed in June 2023
Reviewed: 3 June 2023
Judi
United StatesThe balcony was way too small. It was only space for one person to stand up, so not a real balcony.
Everything was fine, including the breakfast. The staff and location were great.
Stayed in May 2023
Reviewed: 30 May 2023
Angelo
TurkeyThe shower
Breakfast good. Location excellent. Personnel super-nice
Stayed in May 2023
Reviewed: 16 May 2023
Stanley
IrelandI didn't like that you had to decide on your breakfast the night before. Being asked to wait while they checked if I lied about using the mini bar. I just ignored them and left.
I've used this hotel before due to its location.
Stayed in May 2023
Reviewed: 9 May 2023
Pauline
United KingdomNothing to dislike
This hotel is clean, comfortable, the breakfast is amazing with plenty of variety. It's just across the road from the train station so good stop off if you're travelling.
Stayed in May 2023
Reviewed: 8 March 2023
Bojan
North Macedoniathe hotel should be renovated
not bad
Stayed in March 2023
Reviewed: 16 February 2023
Serkan
Turkeylocation is great and also staff s are friendly
Stayed in February 2023
Reviewed: 5 December 2022
Ayham
Turkeygood reception
Stayed in November 2022
Reviewed: 14 November 2022
Phil
Bulgariathere was a few things missing for a four star hotel. The choice of beverages was poor, only two T bags both fruit flavours and two sachets of 3 in 1 coffee and my wife doesn’t like sugar in her coffee. No milk for tea and only tap water, unless you paid for the water in the mini bar. The small balcony advertised with the room was just about big enough for one person to stand on. The curtains in our room wouldn’t close so they moved us to another room, and the curtains in there still didn’t fully close. The WiFi in the room was just about good enough for our phones but not enough to operate my laptop. There was no plug in the sink to enable a decent facility to have a shave.
the location was perfect, nice and quiet and within walking distance of bus and train station, shops, bars and restaurants
Stayed in November 2022
Reviewed: 11 October 2022
Przemo81
Polandwi-fi
location, bed, bath
Stayed in October 2022
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