11 Briuksel Blvd., 1592 Sofia, Bulgaria
#45 of 185 hotels in Sofia
Guests' ChoiceBased on 3364 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Aneta
BulgariaThere is nothing bad to say about the hotel. Maybe only the frequency of the airport transfer to departure could improved to be every 15 or 20 minutes rather than an hour.
The hotel is conveniently situated near the airport and near the exit to the highway to Plovdiv. Breakfast is sumptuous and with a variety of healthy juices, fruits, and homemade yogurt that are suitable for vegetarian guests. The room is super spacy and the beds are comfortable.
Stayed in April 2024
Reviewed: 4 May 2024
Daniel
IsraelQuiet comfortable rooms, clean, spacious. Very good breakfast. Good WIFI.
Stayed in May 2024
Reviewed: 4 May 2024
Михаил
IsraelIt’s very difficult to find shuttle bus stop in the airport. Nobody knows where is it.
Stayed in April 2024
Reviewed: 3 May 2024
Moty
IsraelAir condition is central and canot be controled by the gusts. The front dedk service is terible.
Room is big. Bad is comftable. Near thevairport. Breakfast good
Stayed in May 2024
Reviewed: 2 May 2024
Gera
BulgariaI stayed for the first time this time in the lower floors (3rd floor) and wouldn’t recommend. The shower water doesn’t have enough pressure and the bathroom has strong smell from the pipes (sewer). Otherwise room was ok.
I like this hotel. It offers a standard that I value. It is clean, nice rooms, friendly staff, good breakfast, parking
Stayed in May 2024
Reviewed: 2 May 2024
Hristo
BulgariaThe pillows were too soft and there was a TV only in one of the rooms. Also the second bed was an improvised one since it was literally put together by smaller units; there was also no mattress on it so it wasn’t very comfortable.
T1 is 5-10 minutes away with the free shuttle bus. The room was well stocked with tea and coffee and the bathroom was amazing! Even the restaurant staff offered us free water for our room as long as you carry your own vessel. There was even an option for Early-bird breakfast no matter how early is your flight.
Stayed in April 2024
Reviewed: 1 May 2024
Jim
United KingdomProfessional staff, lovely new hotel with all you would need very helpful and they offer a free shuttle service to and from the airport, would be very happy to use this hotel again on my next visit to Sofia
Stayed in April 2024
Reviewed: 1 May 2024
Marius
AustriaBig, clean, comfortable room with a nice view. Late checkout possible and free pick-up/drop-off at the airport, with possibility to leave the car in a (paid) garage. Friendly staff. Good location close to the airport. Great breakfast, including early breakfast possibility (also late at night).
Stayed in May 2024
Reviewed: 30 April 2024
Frederick
LuxembourgThe room had a table but no seat to go with it.
A modern hotel situated a short shuttle ride from the airport. The response time of the shuttle at 01:00 in the morning was amazing and much appreciated after a delayed flight. A great selection at breakfast and all very reasonably priced. Definitely recommended if you have a late arriving flight into Sofia.
Stayed in April 2024
Reviewed: 30 April 2024
Isabelle
United StatesThe restaurant was a major disappointment for me. I had the goat cheese appetizer and French fries. The goat cheese lacked flavor and the fries were dead on arrival! I had to ask for condiments and wait a while. They seem to be using frozen french fries not from scratch. The worst french fries in Bulgaria. The service could be better, more attentive and anticipating the needs of the client. Had to wait a while for the check. Unfortunately there are no other options for food nearby.
I was in Sofia for one night prior to my flight to Vienna the next morning. I liked my room, the big windows, the cleanliness of the hotel and room. Breakfast starts at 3AM - great for early rising travelers. Good sandwich and coffee machine options! The room service robot was cool!!
Stayed in April 2024
Reviewed: 27 April 2024
Trina
CanadaClean, nice sized room and friendly check in. Breakfast was very good.
Stayed in March 2024
Reviewed: 26 April 2024
Michal
NetherlandsThere is no option to pay in €. When using the shuttle and doing online self reservation, there is no option to indicate which terminal so it's important to call them and make sure they know the terminal you need.
The room was big and very clean. I had a connection so I stayed 1 night and used the shuttle from the hotel to&from the airport
Stayed in April 2024
Reviewed: 25 April 2024
Natalia
IsraelBreakfast was ok, but the juice in the machine was tasteless like water with a weak flavor of juice.
The hotel is near the airport, so it is a perfect place for a night if your flight arrives late in the evening. We arrived late, so we decided not to continue our journey at night. A comfortable bed, a clean bathroom... It was perfect after the flight, we could rest and continue the trip in the morning. A free shuttle from the airport - a big advantage.
Stayed in April 2024
Reviewed: 24 April 2024
Borozi
TurkeyUsing AC was a bit complicated.
Very convenient and easy location, very close to airport. Breakfast was good too. Room was bigger than expected.
Stayed in April 2024
Reviewed: 24 April 2024
Jan-willem
NetherlandsThe quality-price level in the restaurant. A bit expensive for the quality.
comfortable quiet standard rooms. Free shuttle to the airport
Stayed in April 2024
Reviewed: 23 April 2024
Daniel
BulgariaHotel needs renovation - carpets are stained, the wallpaper in the room was teared.
Location to the airport! Free indoor parking!!!
Stayed in April 2024
Reviewed: 23 April 2024
Alexander
IsraelWater pressure in the shower
Clean. just next to airport but not noisy . Spacious rooms. Good breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Oshrat
IsraelHotel was great. Restaurant is a bit expensive but nice and fresh food.
Stayed in April 2024
Reviewed: 21 April 2024
Neil
BulgariaThe rooms really need updating now especially at the price in Bulgaria
The staff are very very polite and professional
Stayed in April 2024
Reviewed: 18 April 2024
Emerson
United KingdomThe hotel restaurant does great food, we had steak tuna, Squid and salad, everything was very delicious. The staff is nice and the room was very pleasant.
Stayed in April 2024
Reviewed: 17 April 2024
Jonathan
United Kingdomthe air con was set at 20 degrees and wouldn't go less than this. It made it uncomfortable in the room
location and food in restaurant
Stayed in April 2024
Reviewed: 16 April 2024
Bruce
United StatesRoom needs more and better lights
Stayed in April 2024
Reviewed: 15 April 2024
John
BulgariaThe restaurant food was expensive for the quality of the food.
The room and location.
Stayed in April 2024
Reviewed: 15 April 2024
Emmanuel
IrelandThe cleaners don’t respond on time par request
Excellent breakfast
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content