The landlady is very welcoming

Stayed in February 2024

Breakfast was awful. Was given 11 slices of French Toast and shown a selection of Jams and a plate of goats cheese. Thankfully there was a selection of teas and Coffee.

Ideally located with parking nearby.

Stayed in March 2024

Amazing staff , wonderful hotel ,clean and tidy.

Stayed in March 2024

Industrial zone – need a car to get around Breakfast with additional payment Old A/C not working…took us time to realize there’s a 2nd A/C… why did they leave the old one?

Nice big newly equipped room Breakfast with additional payment

Stayed in September 2023

It is a little way from the beaches and city centre nut taxis are available.

The staff were incredibly helpful before I even arrived and very good when I was there.

Stayed in September 2023

The location of the hotel is simply perfect. It is located near two big supermarkets and a mall, as a mother for 2 children it is very convenient. The staff at the hotel were quite polite and respectable .They went above and beyond to make our stay comfortable, providing me with a clean and comfortable room, and a delicious breakfast each morning. My room was spacious and comfortable mattress. The food was of exceptional quality and well-presented. The food menu in restaurant was varied and reasonably priced. Finally, I would like to mention the service which was exemplary. The staff were The staff was there to help and had a positive attitude, as well as being efficient and professional. In conclusion, I would highly recommend this hotel to anyone visiting Burgas. It's the perfect place to stay.

Stayed in August 2023

Both ventilation and water drain in the bathroom are projected in the weirdest way, so it was always flooded and steamy. Be ready to spend 5-10 minutes after taking a shower trying to get rid of the water from the floor with a mop.

Nice and friendly staff, good breakfast.

Stayed in August 2023

Lovely, accommodating staff. Good evening meal and breakfast.

Stayed in August 2023

Nothing everything was perfect

Beautiful hotel wonderful staff very caring and helpful.. lovely food ..comfortable bed Beautiful rooms. Lovely little restaurant .look after you like family. Even given mosquitoe repellent for you to sit outside in the evening

Stayed in August 2023

Good Location looks worn outside but interior very nice

Stayed in July 2023

WiFi signal is not strong enough.

Large room, comfortable shower, elevator and spacious parking and nice breakfast.

Stayed in July 2023

Hotel City in Burgas exceeded my expectations in terms of service, comfort, and convenience. The easy booking process, constant availability of the staff, smooth check-in experience, clean and modern deluxe room, complementary breakfast offered, pet-friendly policy, and flexibility in check-in time all contributed to a remarkable stay. I would highly recommend this hotel to anyone visiting Burgas and looking for a memorable and enjoyable stay when you need to spend a couple of days in the city. Buy the way, car parking is available as well as many shopping places around within walking distance.

Stayed in July 2023

Nothing to dislike 5

Everything about it lovely charming owners go out of their way to help you

Stayed in June 2023

Shower without cabin or any barrier so whe floor is always wet, no towels for foot

Hospitality, parking area, breakfast , clean room

Stayed in April 2023

Everything was great. Staff was very kind and helpful. Breakfast was nice too.

Stayed in April 2023

Nothing I can think of.

Excellent place near the center of the city. There are plenty of supermarkets nearby (LIDL, KAUFLAND) also Decathlon and METRO supermarket. It is very clean and the room was spacious. The staff and the manager are extremely polite and helpful. Breakfast has various options (continental and American).

Stayed in April 2023

I was fully aware of the location of this hotel before I booked, but if you do not know the area the hotel is located in an industrial area. There are a couple of large supermarkets next door and a number of car lots, and a shopping mall near by. Personally, it was ideal for my needs. Great location for stopovers, edge of town and not far from the airport, but don't expect a room with a view.

Large clean room with an enclosed terrace area. Comfortable bed and very clean. Good breakfast with plenty of cold choices, including various cereals, yoghurt, fruit, meats, cheese, croissants. There is a toaster and sandwich maker for your use. Drinks include orange, coffee, choices of tea and hot chocolate. There is a safe car park opposite the hotel with cctv. The staff were very polite, helpful and welcoming. I would definitely book again.

Stayed in December 2022

The negative attitude of the young receptionist, her place for sure is not this job as being a receptionist. The design of the bathroom, when you make a douche, the water is everywhere... The smell of the room is a specific one...

The most thing that we have liked it's definitely the owner - Maria, who is a very positive, kind and polite woman. I like also and the size of the room. Comfortable beds and pillows.

Stayed in August 2022

Breakfast could be better.

Room was very big and comfortable. Breakfast was good and the staff was very nice. Parking slot.

Stayed in August 2022

Nothing, all is good.

Excellent room, super friendly ladies on reception, bicycles available to have an awesome trip to the sea!

Stayed in October 2022

Location

Good hotel

Stayed in August 2022

Lovely hotel with attentive staff. The room was great, it was quiet and peaceful during the night and the breakfast was very nice. Overall a great hotel.

Stayed in August 2022

Room was spacious, always tidy with all equipment needed and modern. Hotel location is better if you have a car, however there is city bus stop close by and you can walk to the beach (around 50 mins, however mostly in very nice park). There is Kaufland next door and sufficient amount of restaurants nearby. Safe and quite area. Manager Maria was cherry on the top of the cake. Always smiling, caring, helpful to others, willing to give us tips what to visit and how to get there, very pleasant to talk with every afternoon when we arrived to the hotel. We fully recommend this place! Good for couples as well as for families. Thanks Maria for making our holidays such a great experience. :) Best regards, Veronika & Antonio

Stayed in August 2022

Breakfast average, not enough knives one day, warm juice, coffee machine run out of coffee after 2 days and not filled in for the next 2 days of our stay and staff completely not interested in it. No table lamps in bedroom???

Spacious room with balcony, clean , nice decoration in dining room

Stayed in August 2022