The room had several issues: -The A/C couldn't be switched to cold air, despite the hot temperature outside. -There was only one free socket for charger (the rest of the sockets were plugged by the TV and the minibar fridge), which was broken probably by some previous guests. -Not sure why, but this was the only room with a standard key and not a keycard, like the rest of the rooms. Finally, the breakfast doesn't have many options, and each day it was the same.

The hotel is really close to the town centre and is on a walking distance to the Samovodska Charshia market. There are several restaurants and cafes on a very reasonable price nearby, or you can visit the restaurant of the hotel. The staff was really helpful and smiling. The room size was good for a solo traveller, and it was cleaned very well before checking in.

Stayed in May 2024

A hanger in the room and maybe some shelves in the wardrobe.

Excellent breakfast. Very comfy bed. Quiet. Dinner selection of Fine dining was excellent.

Stayed in May 2024

The air heating did not worked and was a bit cold in the room. Coffee machine needs an upgrade

Friendly personnel, large room, free parking near the hotel, nice bathroom, good breakfast

Stayed in May 2024

location

Stayed in April 2024

New hotel, very clean and comfortable. Very good location - 10 minutes walk from the city center. Very helpful staff, I requested parking reservation and the parking place, in front of hotel, was reserved for me. Very good buffer breakfast with big choice of food. Absolutely recommended.

Stayed in April 2024

Location superb

Stayed in March 2024

Old fashioned bath, some goods need renovation or to be repaired.

Good location, good prices, clean and polite, friendly staff. Very rich breakfast.

Stayed in March 2024

You need to be lucky to get parking

Everything was good.

Stayed in March 2024

In the first night, some others customer left their children to play very noisy in the hotel, and our baby woke up repeatedly because of this. We asked the staff to do something but they didn’t disturb the parents. It was a lot of noise until 1 a.m. in the night.

Good location, everything was very clean and the stuff helpful. Not to mention the breakfast, very tasty for this kind of hotel.

Stayed in March 2024

:)

Clean and comfortable room.Wifi was ok and the breakfast in the morning was also very good.Car parking is on the street in front of the hotel which is very convenient.

Stayed in February 2024

Everything was perfect for me.

The staff were wonderful, great location and really good breakfast, I have stayed in Veliko Tarnovo many times and this is one of the best places I have stayed .

Stayed in February 2024

Great staff , great location , great accomodation!

Stayed in February 2024

Nothing

The playing area for kids was super nice

Stayed in February 2024

Nothing

Everything was perfect

Stayed in February 2024

Nothing

Everything..the Sauna especially

Stayed in January 2024

The room was big, cleaned every day. Breakfast good.

Stayed in January 2024

Nothing

Everything

Stayed in December 2023

there were no slippers

Staff, location.

Stayed in November 2023

Close to the city centre on a silent side street. Ît was clean and the breakfast was good. Great value for money. We also had a 4 months old baby with us who was bot botherd by anything

Stayed in September 2023

Great location, cleanliness, WiFi,

Stayed in November 2023

Na

Location

Stayed in November 2023

The bathrooms need some refurbishment. In both rooms we had the toilet had issues. We had broken mirror and many broken tiles on the walls. The towels are good, but they look like they have been used for too long. The room wasn’t cleaned daily, they only came and cleared the trash bins, but not everyday. Despite that, the rooms feel very clean, the fact we don’t make mess helped for sure. I was a bit disappointed by the breakfast, considering the great reviews. I was expected higher quality on the food and more variety, but to be fair it’s an ok breakfast for a decent 3 star hotel.

The location is very good, close to city center, but away from trafic. The rooms are big and comfortable and so are the bathrooms. We had half board and the dinner at the restaurant was great each night. They have 4 menu options, one of them vegetarian. It works for 2-3 days, but if you have a longer stay, it might get difficult if you need variety in your menu.

Stayed in November 2023

Friendly staff Clean Comfortable

Stayed in October 2023

The bathroom could be cleaned better. There are some things that need special attention. The shower needs a longer hose. The window needs a new closing mechanism, it is not closing well. In the winter the cold will be noticed.

Staff was very polite. They did all possible to gain a parking space available. The hotel is new or recently renovated. The top view restaurant is awesome 😄 from Sky Bar!!! Wi-fi is very good quality and very good transfer rates over the internet, 50-80Mbps.

Stayed in November 2023