14 Tzanko Tzerkovski str., 5000 Veliko Tŭrnovo, Bulgaria
#19 of 41 hotels in Veliko Tŭrnovo
Guests' ChoiceBased on 562 hotel reviews
8.7Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.7
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End of dialog contentReviewed: 28 May 2024
Ivelina
BulgariaThe shower tap mixer faucet was not working as expected. Need a replacement or fixing.
The hotel is very well located near the city center. It has everything you need for a business stay. The rooms are clean, the minibar is stocked. The breakfast is rich (continental). The hotel does not have its own parking lot, but there is free street parking in front of the building.
Stayed in May 2024
Reviewed: 25 May 2024
Konova
DenmarkThere are some small details that were not perfect in the rooms that would not require much but will make a big difference in the experience. I would advice the hotel to make cleaning/filling the rooms more standardised so nothing is missed. For example, things were missing from our mini bar, there were no slippers in the super luxury room and there should be, the bath curtain was broken etc. If these things are fixed, it will be the best hotel in VT, no doubt. :)
The first thing you notice is that the staff is extremely sweet, helpful and there are lots of young people working there that really care about their job. I want to thank all of them for an amazing experience. The second thing is the location. It is 2 mins walking distance from VT center and it is so nice. The third thing is the rooms were clean and nicely equipped especially the super luxury double room we had. Breakfast was very nice and the Sky bar has great view. Last but not least, amazing restaraunt, delicious food and IMPRESSIVE children play room next to the restaraunt. My family loves this hotel and always comes back there.
Stayed in May 2024
Reviewed: 19 May 2024
Nicoleta
Romania-
Good location in the historical city centre on a hill. Parking places in front of the hotel. Very kind and competent staff. Large room and comfy beds. Elevator very helpful for guests with many luggage.Good price.
Stayed in May 2024
Reviewed: 7 May 2024
Petar
BulgariaThe room had several issues: -The A/C couldn't be switched to cold air, despite the hot temperature outside. -There was only one free socket for charger (the rest of the sockets were plugged by the TV and the minibar fridge), which was broken probably by some previous guests. -Not sure why, but this was the only room with a standard key and not a keycard, like the rest of the rooms. Finally, the breakfast doesn't have many options, and each day it was the same.
The hotel is really close to the town centre and is on a walking distance to the Samovodska Charshia market. There are several restaurants and cafes on a very reasonable price nearby, or you can visit the restaurant of the hotel. The staff was really helpful and smiling. The room size was good for a solo traveller, and it was cleaned very well before checking in.
Stayed in May 2024
Reviewed: 6 May 2024
George
RomaniaA hanger in the room and maybe some shelves in the wardrobe.
Excellent breakfast. Very comfy bed. Quiet. Dinner selection of Fine dining was excellent.
Stayed in May 2024
Reviewed: 2 May 2024
Danieel
RomaniaThe air heating did not worked and was a bit cold in the room. Coffee machine needs an upgrade
Friendly personnel, large room, free parking near the hotel, nice bathroom, good breakfast
Stayed in May 2024
Reviewed: 27 April 2024
Margarita
United Kingdomlocation
Stayed in April 2024
Reviewed: 23 April 2024
Sami
IsraelNew hotel, very clean and comfortable. Very good location - 10 minutes walk from the city center. Very helpful staff, I requested parking reservation and the parking place, in front of hotel, was reserved for me. Very good buffer breakfast with big choice of food. Absolutely recommended.
Stayed in April 2024
Reviewed: 31 March 2024
Tom
United KingdomLocation superb
Stayed in March 2024
Reviewed: 30 March 2024
Stoyan
BulgariaOld fashioned bath, some goods need renovation or to be repaired.
Good location, good prices, clean and polite, friendly staff. Very rich breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Wray
BulgariaYou need to be lucky to get parking
Everything was good.
Stayed in March 2024
Reviewed: 24 March 2024
Rares-bogdan
RomaniaIn the first night, some others customer left their children to play very noisy in the hotel, and our baby woke up repeatedly because of this. We asked the staff to do something but they didn’t disturb the parents. It was a lot of noise until 1 a.m. in the night.
Good location, everything was very clean and the stuff helpful. Not to mention the breakfast, very tasty for this kind of hotel.
Stayed in March 2024
Reviewed: 24 February 2024
Christos
Greece:)
Clean and comfortable room.Wifi was ok and the breakfast in the morning was also very good.Car parking is on the street in front of the hotel which is very convenient.
Stayed in February 2024
Reviewed: 14 February 2024
David
United KingdomEverything was perfect for me.
The staff were wonderful, great location and really good breakfast, I have stayed in Veliko Tarnovo many times and this is one of the best places I have stayed .
Stayed in February 2024
Reviewed: 12 February 2024
Penio
BulgariaGreat staff , great location , great accomodation!
Stayed in February 2024
Reviewed: 4 February 2024
Ahmed
EgyptNothing
The playing area for kids was super nice
Stayed in February 2024
Reviewed: 3 February 2024
Ahmed
EgyptNothing
Everything was perfect
Stayed in February 2024
Reviewed: 21 January 2024
Simon
United KingdomNothing
Everything..the Sauna especially
Stayed in January 2024
Reviewed: 9 January 2024
Izabela
RomaniaThe room was big, cleaned every day. Breakfast good.
Stayed in January 2024
Reviewed: 13 December 2023
Elena
BulgariaNothing
Everything
Stayed in December 2023
Reviewed: 20 November 2023
Vitali
Moldovathere were no slippers
Staff, location.
Stayed in November 2023
Reviewed: 18 November 2023
Hanganu
RomaniaClose to the city centre on a silent side street. Ît was clean and the breakfast was good. Great value for money. We also had a 4 months old baby with us who was bot botherd by anything
Stayed in September 2023
Reviewed: 15 November 2023
Kyle
United KingdomNa
Location
Stayed in November 2023
Reviewed: 8 November 2023
Ruxandra
RomaniaThe bathrooms need some refurbishment. In both rooms we had the toilet had issues. We had broken mirror and many broken tiles on the walls. The towels are good, but they look like they have been used for too long. The room wasn’t cleaned daily, they only came and cleared the trash bins, but not everyday. Despite that, the rooms feel very clean, the fact we don’t make mess helped for sure. I was a bit disappointed by the breakfast, considering the great reviews. I was expected higher quality on the food and more variety, but to be fair it’s an ok breakfast for a decent 3 star hotel.
The location is very good, close to city center, but away from trafic. The rooms are big and comfortable and so are the bathrooms. We had half board and the dinner at the restaurant was great each night. They have 4 menu options, one of them vegetarian. It works for 2-3 days, but if you have a longer stay, it might get difficult if you need variety in your menu.
Stayed in November 2023
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