Cehrnorizets Hrabur Str 4, 9700 Shumen, Bulgaria
#8 of 37 hotels in Shumen
Guests' ChoiceBased on 95 hotel reviews
9.1Cleanliness
9.4
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.4
Value for money
9.2
Free WiFi
8.6
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End of dialog contentReviewed: 30 April 2024
Ervin
TurkeyWi-Fi connection is weak
The hotel has an excellent location. It is clean and comfortable.
Stayed in April 2024
Reviewed: 25 February 2024
Aneliya
United KingdomThe pillows
The hotel and location are really good.
Stayed in February 2024
Reviewed: 21 December 2023
Daniel
BulgariaI often use this family run hotel and I am always satisfied with the service. The rooms are comfortable and the small restaurant inside is a plus. The staff is very polite and helpful. It is near the center and someone can have a pleasant walk around. Never had any troubles finding a free parking space in front of the hotel. Perhaps the breakfast needs some improvement even with some increase of the price.
Stayed in December 2023
Reviewed: 4 November 2023
Enrica
ItalyThe location is calm, but not attractive. Booking says that the hotel is 150mt from the center, really you have to walk about 1 km. During the evening lamps couldn’t light up the room.
The hotel is in a quite small building not far from the center of Shumen. You can arrive easily by car and you can park in the street or, if you are lucky, in the tiny courtyard of the hotel. Our room was very spacious with 2 windows, a living area with 2 little sofas, 2 comfortable beds and a desk with a chair. Furniture was nice; bathroom OK, it had a bath. There is a restaurant on the ground floor: we had a good dinner, even if we waited a long time for our meals. We could have a whole breakfast, but we prefer to order only coffee, milk and pancakes. Reception is always open and the employee speaks English. Good value for money!
Stayed in October 2023
Reviewed: 18 September 2023
Marina
BrazilHelpful staff, confortable rooms
Stayed in September 2023
Reviewed: 16 September 2023
Rossitza
United StatesThe central location, very close to the beautiful small city park, city center and the train station. The rooms are big and clean. The mattresses are comfortable. You can open the windows for fresh air. (The area is very quiet.) People who work in this family hotel are very kind and helpful. There is a restaurant on the first floor. THANK YOU for making us feel at home!
Stayed in September 2023
Reviewed: 15 August 2023
Nighthart
MalaysiaVery helpful front desk lady
Stayed in August 2023
Reviewed: 10 August 2023
Duman
TurkeyThere was a woman in the restaurant and she was quite sulky. Why not give a smile when you see the hotel customers, I dont get it. Other than that, everyone was super helpful and super nice. I'll stay here next time I visit Shumen for sure.
Stayed in August 2023
Reviewed: 27 July 2023
Ece
TurkeyEverything was perfect. Definitely worths the price
Stayed in July 2023
Reviewed: 11 July 2023
Özcan
TurkeyNo
Charitable Friendly staff rooms are clean and air conditioned centrally located
Stayed in July 2023
Reviewed: 30 June 2023
Anca
RomaniaThe drapes in the bathroom were falling
Clean, welcoming, good price/quality ratio.
Stayed in June 2023
Reviewed: 6 June 2023
Roxana
Romaniawas only 3 place for parking
the room was very clean, big and perfect for a family of 4 person
Stayed in June 2023
Reviewed: 3 June 2023
David
AustraliaQuality of bed sheets and mattress protectors need to be improved to meet the very high standards that the hotel otherwise displays..
We stayed for 3 nights, including breakfast and a meal at night. Well located, helpful staff, Really good quality hotel, spacious room with separate sitting area, good-sized bathroom.
Stayed in May 2023
Reviewed: 17 May 2023
Borivoj
Serbiaall is good
Nice hotel, near city center, easy to reach. Big room with separate part with siting combination
Stayed in May 2023
Reviewed: 14 March 2023
Ervin
TurkeyA decent, clean hotel at walking distance to the city centre. It may be the best place in Shumen, when you consider value for money.
Stayed in March 2023
Reviewed: 18 February 2023
Lorraine
United KingdomNice choice breakfast
Stayed in January 2023
Reviewed: 3 February 2023
Alain
United KingdomThe cleaning staff should pay more attention to the details.
Location,the room was very spacious
Stayed in February 2023
Reviewed: 15 August 2022
Vladislav
BulgariaVery helpful and professional staff
Stayed in August 2022
Reviewed: 15 August 2022
Galin
United KingdomBreakfast was great - I forgot to add it during booking, but it wasn’t a problem to pay there and add it to the bill.
Stayed in August 2022
Reviewed: 15 July 2022
Ivan
CroatiaVery nice and cozy rooms in the walking distance from railway station and city centre. I came on the day that Šumen was experiencing water shortage, but the staff secured more than enough water in canisters for my needs. Also, staff is very polite and helpful.
Stayed in June 2022
Reviewed: 23 May 2022
Pawel
PolandBeds could be firmer
Very spacious room well designed and nice decor. bathroom has a bathtub. very clean room. there is a nice restaurant with good quality for value and cute little terrace and you can either order room service. staff super helpful
Stayed in May 2022
Reviewed: 16 May 2022
Svetlana
MaltaThe bath in my room was old.
Very good location, close to the city centre. The hotel is close to the train and bus station. There are taxis near by. Clean rooms and helpful staff. I would definitely stay there again.
Stayed in May 2022
Reviewed: 25 March 2022
Sharon
BulgariaThe Hotel location was perfect, as was the staff. A big bonus was that they spoke English. The staff did everything they could to help..we had a lovely stay .
Stayed in March 2022
Reviewed: 27 December 2021
Deyan
BulgariaExcellent staff. Wonderful breakfast. Quiet and peaceful place.
Stayed in December 2021
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