Detelina Alley, 9007 Golden Sands, Bulgaria
#50 of 89 hotels in Golden Sands
Guests' ChoiceBased on 102 hotel reviews
7.8Cleanliness
7.3
Comfort
7.7
Location
7.6
Facilities
7.7
Staff
8.3
Value for money
8.2
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2023
Florin
RomaniaThe surrounding area
The hotel and the staff
Stayed in September 2023
Reviewed: 11 September 2023
Mihai
RomaniaThe location of the hotel is not that great. It is close enough to the beach, but the surrounding landscape is not the best. There are lots of construction sites, active or abandoned. There is no sidewalk for a large portion of the road to the beach and there is intense car traffic during the day. If you're traveling with small children it's difficult to go around with a stroller. The shower is a bit weird. You basically shower above the toilet. It's a bit odd at first, but the drainage works well enough.
Very helpful and kind staff. Very good communication via Booking chat. A big room with a very nice view to the Black Sea. Big parking lot. Nice breakfast and dinner. Big pool with numerous sunbeds. Nice garden with a playground for small children.
Stayed in September 2023
Reviewed: 8 September 2023
Gabriela
RomaniaThe service staff. They did not know to use equipment provided. And more smile.
dinner and room
Stayed in September 2023
Reviewed: 27 August 2023
Andreea
RomaniaThe bathroom was very small and there was a bad smell sometimes, but only inside the bathroom, in the room there was no smell.
We booked the all inclusive experience, and for the money we paid, I believe it was very good. The food was very good, we had diversity and the quality was ok, not too fancy, but very tasty. The pool big and water was warm, and the air conditioning in the room worked fine. I would go back there if I want a nice stay for a friendly budget.
Stayed in August 2023
Reviewed: 14 August 2023
Adrian
RomaniaThe food was not so good.I mean “All inclusive “ was not so good.
Stayed in July 2023
Reviewed: 3 August 2023
Georgiana
United KingdomHot food was taken out too soon, and by the time it was served, it was already cold.
The rooms were clean and the staff were really nice. The pool was also cleaned every day. We got a sea view room and it was spectacular.
Stayed in July 2023
Reviewed: 10 July 2023
Mihai
RomaniaA little bit far from the sea but with all that free food and drinks, a few hundret meters of walking is recomended :))
The room was clean, the food was ok and the pool was awsome.
Stayed in July 2023
Reviewed: 5 July 2023
Djurdjak
RomaniaWe stayed 3 night/4 days. We only get one toilet paper. That's it. No cleaning in the rooms, no fresh towel, no shower gel/shampoo. The food was below average, the drinks the same. Expect for 2,3 employees all the staff was cold. A bad smell from the bathroom that appears at evening ( after 7,8 pm)
The pool. Big and clean 5 to 10 minutes walk from the beach. The price, accordingly to the season. The view( we stayed at 6th floor and we could see the sea)
Stayed in July 2023
Reviewed: 3 July 2023
Edita
LithuaniaFood was almost cold, drinks with AI only till 22:00, bathroom without shower pad, so floors are always full of water. In all week nobody cleaned the room, towels wasn’t changed, only the rubbish was taken out.
Amazing view from the balcony, nice pool area, big parking place (and free).
Stayed in June 2023
Reviewed: 3 July 2023
Murat
TurkeyRoom May be cleaner. Something May be located for toothbrush in bathroom. Thank you.
Near to the sea. Good pool. And beautiful garden.
Stayed in July 2023
Reviewed: 1 July 2023
Constantin
RomaniaBreakfast was not the best, but OK.
Rooms and swimming pool are nice
Stayed in June 2023
Reviewed: 1 July 2023
Oksana
UkraineI like our room very much, it was big 40 sq.m. apartment with a balcony. A bit far to the sea - near 700m, but it is good for the health. All the staff - on the reception, in the bar, and also housekeepers were very nice and always have helped us.
Stayed in June 2023
Reviewed: 26 September 2022
Oleksandra
UkraineThe room was clean, but still there was some hair on the floor and towels. Quite cheap mattresses, not comfortable to sleep. For 1-2 nights it's ok, but no more.
Everything was fine. Combination of quality and price. Nice dinner and breakfast. English-speaking personnel. Possibility to pay for accommodation upon check-in. Black out curtains.
Stayed in September 2022
Reviewed: 16 September 2022
Andreea
RomaniaThe shower was not very practical, was pretty small and if you're not careful you risk splashing the whole bathroom, but it's usable and works well.
The stuff was very friendly, rooms clean, food was slightly variated with each meal and there were planty of things to eat and choose from. Considering the price everything was just right. We liked that the pool was very clean and we had acces to the games room all the time. The distance from the nearest beach was about 800 m, but it was ok. We managed to get there and get back pretty quick. Overall we were very happy with everything the hotel had to offer and we may be considering going again in the future.
Stayed in September 2022
Reviewed: 6 September 2022
Alina
Romaniai am dissapointed by the food and the bar selection
Per general it was ok
Stayed in September 2022
Reviewed: 8 August 2022
Elena
RomaniaToo far from the beach, bad smell in the bathroom, no shower cabin, no bathtub. It is not the fault of the hotel but there have been tourists with bad behavior, not respecting other tourist's rights, occupying the swimming pool with aggressive games, talking very loud... We all pay for the same hotel and facilities so we all have the same rights using them
Food was good. Swimming pool good.
Stayed in August 2022
Reviewed: 24 July 2022
Raluca
RomaniaNo shower cabin in the bathroom,just a fosset on the wall and tons of water everywhere. I did not like the breakfast variety:cheap food, only 2 cold cuts both pork, imitation cheese, awful orange juice! Far away from central golden sands. Also, in the bathroom it smelled like smoke,and from there the whole room, probably from the vent which connected to other rooms where people are smoking on the toilet🙄 overall not a good value for money
Spacious room, balcony, clean linen, clean pool, parking space,10 min walk to the beach (steep slope)
Stayed in July 2022
Reviewed: 22 July 2022
Roneta
Lithuaniawould be nice to clean rooms better in everyday and change towels, also not enough space for parking
location, big rooms and nice view from the balcony
Stayed in July 2022
Reviewed: 14 July 2022
Ioan
Romania-
I was good. Nothing special.
Stayed in June 2022
Reviewed: 11 July 2022
Sandra
SpainSmall parking The bed sheets had stains on them Far from the city centre
Great staff Nice swimming pool Good food Nice garden with places to relax
Stayed in July 2022
Reviewed: 15 June 2022
Piotr
IrelandAwful smell in the bathroom from the shower drain (probably wasn't cleaned since the last season) but disappeared after one day, No minibar, We had to wear hotel's wristband
Good location 10 min from the beach, Tasty breakfasts, Nice swimming pool and the area around, Good air condition, Free parking, Hairdryer in the bathroom,
Stayed in June 2022
Reviewed: 10 June 2022
Chirobocea
RomaniaMaybe ...... the staff who don't know English and those who serve the restaurant sit and look at you how and what you eat.IT'S NOT OK.
It's not the first time I've been here and I like it every time, but now ...... the food ..... excellent. Congratulations to the chefs.
Stayed in June 2022
Reviewed: 2 June 2022
Andrri
UkraineEverything was good.
Stayed in May 2022
Reviewed: 28 August 2021
Eduard
RomaniaA bit far from the beach, air conditioning was very dirty, pillows were bad, small parking, frequent power outages, small elevators. Also there was a bad smell coming from the sewer from inside the bathroom.
Good food, you could always find something that you like, the room had sea view and pool, staff was friendly
Stayed in August 2021
Patong Beach, Thailand
Wijnjewoude, Netherlands
Sixt-sur-Aff, France
Cazadores, Spain
Xinshi, Taiwan
Cirebon, Indonesia
Les Deux Alpes, France
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content