Primorski Park, Saltanat 64, 9010 Varna City, Bulgaria
#8 of 79 hotels in Varna City
Guests' ChoiceBased on 190 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.5
Value for money
8.8
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 April 2024
Debora
SwitzerlandThe light in the Bedroom
The Shower
Stayed in April 2024
Reviewed: 14 April 2024
Nadjapova
United KingdomMattress could be better
Friendly staff, clean room. We stayed in family room kids had separate room. Wery good location for family with kids. Walking distance to town center and beach through a big park Breakfast good option and tasty coffee
Stayed in April 2024
Reviewed: 4 March 2024
Gabriela
RomaniaVery nice hotel! Very clean, has a good location (in a park, very close to Delphinarium and zoo garden) , and parking is available in the hotel yard (with payment). Good breakfast.
Stayed in March 2024
Reviewed: 27 January 2024
Nekotyan
Serbia1. The rooms are very, very small (( you can hardly walk around your bed 2. The rooms have a lack of lighting
1. The hotel located in a butiful park with some resraurants and close to the beach 2. There is a dolphinarium quite near the hotel and you can have a brekfast staring at dolphins! 3. There is own parking (paid) 4. It is possible to book a hotel cafe and order catering there. The cafe space is very nice! 5. We stayed here in the winter and there was plenty of hot water in the bathroom 6. There is an opportunity of contactless check-in.
Stayed in January 2024
Reviewed: 2 December 2023
Raluca
RomaniaNice location, quiet, clean and cosy
Stayed in December 2023
Reviewed: 19 October 2023
Hanna
Israelour room was so close to the main road so we always had a noise, the bed is small (regular size)
The breakfast was nice, the lady at the reception was amazing and helped us a lot!!
Stayed in October 2023
Reviewed: 16 October 2023
Lucas
United KingdomLeaving
This will be our third stay at Hotel Dutchess, and as always, they match our expectations and go above and beyond. We booked 2 weeks for our holiday and unfortunately they were not available for both weeks, so we booked our 2nd week at Dutchess. Que my stupidity, I booked the day after leaving the other place so was stuck with nowhere for the night, but of course, they was very happy to help, gave me a room for the night, then gave me two options for the actual dates we were there and moved us just next door (they moved our bags and everything) Rooms - great as always and very clean. Love the large showers. Never had breakfast there, so I can't comment, but the smell of the croissants in the morning makes me drool. Two fantastic ladies run the place, and I hope they remain there for our future visits. Keep up the amazing work. Ще се видим догоина
Stayed in September 2023
Reviewed: 8 October 2023
Luisa
United KingdomToo close to busy road
Nice location and room, exceptionally clean
Stayed in October 2023
Reviewed: 7 October 2023
Yuri
IsraelIncredible people. Clean room. Good location: not that close to city center but in the park and close to small market, close to the bus stop. We enjoyed our vacation there very much.
Stayed in October 2023
Reviewed: 24 September 2023
Lesley
United KingdomThe Duchess Hotel is very well situated in the sea gardens giving excellent walks and is in easy reach of many good restaurants and the beach
Stayed in September 2023
Reviewed: 16 September 2023
Neli
GermanyEverything was so easy. We arrived a bit later (after reception working time), but that wasn't a problem. We got a code to enter the hotel. :) The hotel itself was very clean and smelled good. The bathroom was great. It's usually really hard to find a shower which is not flooding... well this one was planned very clever and worked perfectly fine. We were super positive surprised and happy. Breakfast was small and place for it was cozy with local morning show. :)
Stayed in September 2023
Reviewed: 15 September 2023
Rosita
IndiaLocation not near the center or the beach. Ok I guess if there were kids as it is in a garden with the zoo nearby. .
The hotel is small and neat. The lady who runs it is very friendly and helpful, though communicating in English was a challenge. Breakfast was more than adequate. The big plus was the parking . Had to pay for it though. There is a bus stop just across the road from where you get bus 409 to the center.
Stayed in September 2023
Reviewed: 28 August 2023
Kevin
Italy- The staff was helpful and friendly - The location is amazing, in the middle of the nature - The room was perfect
Stayed in August 2023
Reviewed: 28 August 2023
Ana
RomaniaI do not have anything negative ton say:)
The staff of the hotel was really friendly. We had to leave earlier than the breakfast time, so she changed it from 8am to 7am just for us.
Stayed in August 2023
Reviewed: 23 August 2023
Kasumi
United Arab EmiratesKind staffs but Difficult communication, no English speaker. My room was on ground floor
Location, kind staff, managed early check in
Stayed in August 2023
Reviewed: 20 August 2023
Radena
FranceVery good service at the heart of Sea garden in Varna! Excellent breakfast!
Stayed in August 2023
Reviewed: 9 August 2023
Neno
BulgariaAbsolutely lovely place - great location, quiet rooms (despite being close to the boulevard), comfortable bed, convenient parking and early breakfast
Stayed in August 2023
Reviewed: 4 August 2023
Arthur
United StatesThis hotel is perfect for a beach getaway in Varna. Beautiful surroundings in the Sea Gardens, comfortable well equipped rooms, a good breakfast, and the nicest, friendliest, most helpful staff you can imagine.
Stayed in July 2023
Reviewed: 2 August 2023
Zlatko
BulgariaThe chairs in the breakfast area
The outstanding friendliness and charm of the two ladies who take care of this little jewel of a hotel.
Stayed in August 2023
Reviewed: 31 July 2023
Bhoobun
United KingdomLong walk to the best restaurants. Not the greatest view due to the trees in the park but that cannot be helped.
Good location in relation to attractions.. Peaceful area. Very comfy with aircon.
Stayed in July 2023
Reviewed: 25 July 2023
Émile
CanadaModern facility well situated in a several-km-long park, close to bus stop. Or one can just walk to the centre of town through the park, about 35 min. Good buffet breakfast.
Stayed in July 2023
Reviewed: 24 July 2023
Iva
BulgariaNothing
Everything was great.
Stayed in July 2023
Reviewed: 5 July 2023
Dan
RomaniaStrange door for the bathroom, not at all suitable for 2 people room.
Great location in a big park, safe neighborhood, walking distance to the beach. Great restaurants very close. Easy parking (paid) right next to the room.
Stayed in July 2023
Reviewed: 2 July 2023
Michael
NetherlandsSmall parking that was was full.
Great location in the sea garden.
Stayed in June 2023
Auckland, New Zealand
Whistler, Canada
Valderrobres, Spain
Willemstad, Curaçao
Pingyao, China
Carcassonne, France
Gdańsk, Poland
Ko Lanta, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content